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Jack Friedman V&A WaterFront

Open Now: 09:00 - 21:00
Open today: 09:00 - 21:00
Review Highlights
Excellent service

The staff at Jack Friedman, V & A Waterfront were very helpful and welcoming. We were served by... read more

Review collected in partnership with this attraction

Reviewed 7 December 2018
niccifranchi
,
Derbyshire, United Kingdom
Good shoopping experience

Very helpful assistant who arranged for jewellery bought to be altered and newly created overnight... read more

Review collected in partnership with this attraction

Reviewed 30 November 2018
Sightseer51560041099
,
Bel Ombre
Read all 38 reviews
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Traveller Overview
  • Excellent93%
  • Very good7%
  • Average0%
  • Poor0%
  • Terrible0%
Travellers talk about
“sales lady”(2 reviews)
About
Est 1933 & still at the forefront of the Exclusive jewellery for over 84 years. Three generations have taken passion and precision to create masterpieces sought after by people around the world. The key to our success is a combination of knowledge...more
Open Now
Hours Today: 09:00 - 21:00
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Suggested duration: < 1 hour
Contact
1 Dock Road | Shop 2A, Quay 4 Building, V&A Waterfront, Cape Town Central 8001, South Africa
Website
+27 21 419 6014
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Reviews (38)
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All reviews tanzanite ring beautiful ring sales lady vat tax south africa jewelry consultant purchase shop pendant amarula waterfront diamond
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1 - 10 of 38 reviews
Reviewed 14 December 2018

Went to the shop without really expecting to buy anything as it is in the middle of a tourist spot. And yet...the selection and price wore down my resolve and I ended up buying :). Bridget and Sue were the best and would recommend them.

Date of experience: December 2018
Thank putriamelia
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 15 December 2018

We are very happy that you entered our store, and that you found satisfaction with one of our Jack Friedman designs. Thank you for your compliment about our sales consultants. We look forward to seeing you in our shop again.

Reviewed 7 December 2018

The staff at Jack Friedman, V & A Waterfront were very helpful and welcoming. We were served by Jacques who was very knowledgeable about the tanzanite ring that we were interested in. He did not put us under pressure to buy anything and was full...More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank niccifranchi
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 9 December 2018

Thank you for your wonderful and kind words, we are really happy to have been able to serve yoi in the informed and professional way we strive for. Jacques will be especially delighted with your praise that I shall pass on to him. When you...More

Reviewed 30 November 2018

Very helpful assistant who arranged for jewellery bought to be altered and newly created overnight. Satisfactory outcome and good service.

Review collected in partnership with this attraction
Date of experience: November 2018
Thank Sightseer51560041099
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 1 December 2018

We are happy to have been able to make the changes you required overnight, and pride ourselves in the ability to respond quickly and professionally to the needs of our clients.

Reviewed 29 November 2018

On holiday in South Africa and wanted to buy my wife a birthday present, found a ring she loved, but it was to small, we were leaving for home that day, but the staff managed to get the ring resized and to us before we...More

Review collected in partnership with this attraction
Date of experience: November 2018
Thank PAUL C
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 1 December 2018

Thank you, we take great pride in our service and are happy that we were able to provide you with the gift you sought as a wonderful memory of our lovely Cape Town.

Reviewed 16 November 2018

We were very well received. The lady attending to us was very attentive and helpful. We were presented with the required ring and also a pair of earrings to complete the set. We are delighted with our purchases and the professionalism of the lady. We...More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank 85Bob
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 22 November 2018

We are happy to have been able to create such a positive experience for you, and am certain that your ring and earrings will serve to remind you forever about our fair city. Please visit us again in the future to browse as we constantly...More

Reviewed 12 November 2018

I visited this store with friends whilst on a trip to Cape Town and two of us bought items of jewellery. I found the staff knowledgeable and helpful without being pushy. The store has good choice in terms of diamond and tanzaniteMore

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Holly092
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 14 November 2018

We are pleased that you found what you wanted in our store; our staff always strive to be professional in every way in order to best fulfil the needs of our many discerning clients. Please visit us again when you are in Cape Town as...More

Reviewed 10 November 2018

Happen to pass this shop while walking around. They had an excellent selection of Tanzanite in the window. Our sales lady (Bridgette) was very helpful and friendly. Prices were competitive to other stores in the area and we did make a purchase. Tax receipts and...More

Review collected in partnership with this attraction
Date of experience: November 2018
Thank ThomasA4650
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 14 November 2018

We constantly update our jewellery designs in tanzanite and are happy that you found an item to delight you. I will pass on your kind comments to Bridgette, thank you very much. Please drop in for another visit when in Cape Town so that we...More

Reviewed 10 November 2018

With my big birthday approaching we were visiting Cape Town and I must have looked in the window of Jack Friedman at least six times! In the end my partner encouraged me to go in and try the rTanzanite and diamond earrings I’d been admiring....More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank TinaAGreen
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 14 November 2018

We are very happy that you finally entered our store and found what you were looking for. This is especially important for big birthdays, and we join you in your delight with the Tanzanite and diamond earrings you chose. Please visit us again to browse...More

Reviewed 9 November 2018

It was our last night in Cape Town and we wanted to buy some Tanzanite. It was around 9 pm, closing time, and every other store closed the door on us. Jack Friedman invited us in as we walked by window shopping. They stayed open,...More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Sunshine61544633669
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 14 November 2018

We are truly delighted that we were able to provide you with a memorable Tanzanite pendant, just as you were about to leave our wonderful city. Now that you know us we hope you visit us again for a more leisurely browsing experience when you...More

Reviewed 29 October 2018 via mobile

On my recent trip to South Africa I was searching for a gift for my wife from Africa. The entire experience was amazing, from the time I entered the store till the time I left. The consultant was very patient and assisted me to select...More

Date of experience: August 2018
1  Thank Kgoughuk
MarinaK2790, Manager at Jack Friedman V&A WaterFront, responded to this reviewResponded 30 October 2018

Thank you, I am heartened to hear your warm words of the experience you had in our store. I will pass your comments on to our entire sales team as an encouragement to them to strive for excellence. I know that your wife will have...More

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