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Uwe Koetter

Cape Quarter Lifestyle Village the Square | 27 Somerset Road, Green Point, Cape Town Central 8001, South Africa
+27 21 425 7770
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Review Highlights
Wow how lucky am I

I first went into Uwe Koette out of curiosity not looking to purchase anything at all.I was... read more

Reviewed 16 January 2018
Tracey S
,
Perth, Australia
via mobile
Shocking customer service

I called into the shop in the V&A waterfront based on the reviews here. I ended up feeling like... read more

Reviewed 31 December 2017
Cliobar11
,
Ireland
via mobile
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Uwe Koetter is South Africa's most awarded jeweller, offering its clients bespoke and meticulously fashioned jewellery with only the finest selection of diamonds, gemstone and precious metals. In the state of the art showroom that comprises the finest local and international jewellery designs, expert goldsmiths, including renowned award-winning designer Johan Louw, create bespoke and meticulously fashioned jewellery of superlative quality and unrivalled artistry.Receive complimentary sparkling wine on arrival, partake in an educational tour, have your own jewellery polished and request a courtesy shuttle if required.
  • Excellent97%
  • Very good1%
  • Average0%
  • Poor1%
  • Terrible1%
Travellers talk about
“cape quarter” (25 reviews)
“engagement ring” (54 reviews)
“wedding band” (16 reviews)
Closed Now
All hours
Hours Today: 09:00 - 18:00
Suggested Duration: 1-2 hours
LOCATION
Cape Quarter Lifestyle Village the Square | 27 Somerset Road, Green Point, Cape Town Central 8001, South Africa
CONTACT
Website
+27 21 425 7770

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"cape quarter"
in 25 reviews
"engagement ring"
in 54 reviews
"wedding band"
in 16 reviews
"beautiful jewelry"
in 7 reviews
"jewelry store"
in 6 reviews
"diamond rings"
in 3 reviews
"whole process"
in 6 reviews
"going the extra mile"
in 3 reviews
"an absolute pleasure"
in 3 reviews
"an amazing experience"
in 5 reviews
"south africa"
in 4 reviews
"barnard"
in 26 reviews
"earrings"
in 15 reviews
"craftsmanship"
in 10 reviews
"jeweler"
in 8 reviews
"purchase"
in 20 reviews
"stone"
in 14 reviews
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1 - 10 of 243 reviews

Reviewed 16 January 2018 via mobile

I first went into Uwe Koette out of curiosity not looking to purchase anything at all.I was approached by Simonette who gave me unbelievable customer service and after meeting Metaksia the amazing designer of the Why jewellery range walked out a happy customer with my...More

Thank Tracey S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 4 weeks ago

Good Day Thank you very much for taking the time to review Uwe Koetter and for giving us a five star rating. We pride ourselves in having some of the best jewellery designers in South Africa and exceptional customer service and we are very glad...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 December 2017 via mobile

I called into the shop in the V&A waterfront based on the reviews here. I ended up feeling like Julia Roberts in Pretty Woman scene where the shop assistants were pretentious and rude. The sales lady looked annoyed when I asked to view a tray...More

Thank Cliobar11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 6 January 2018

Good Day Apologies for the delay in responding to your review. I am most upset to read about your experience at our Uwe Koetter store. We pride ourselves in exceptional customer service and professionalism. The review of your experience is definitely not something we stand...More

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Reviewed 31 December 2017

I set out to find a designer who would understand me, my future wife, and our values. Johan at Uwe Koetter was accessible, professional, genuine, and is clearly passionate about what he does. He sourced the exact size and quality of black diamond that I...More

Thank martinmacalister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 6 January 2018

Hi Martin Many thanks for taking the time to review Uwe Koetter and for the five star rating. We are thrilled that we exceeded your expectations and are glad you were able to experience the Uwe Koetter service that we pride ourselves in. We wish...More

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Reviewed 23 December 2017 via mobile

My family has a long history with Uwe Koetter, my grandmother and mother have had essentially all their jewelry made there and have loved it all these years! I simply needed to get my engagement ring (hand made by a jeweler friend of mine) made...More

Thank Kristi B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 6 January 2018

Good Day Thank you for taking the time to review Uwe Koetter and for your loyalty to us over the years. We thrive to make everyone feel extra special and are glad you were able to experience this. We are hoping to see you at...More

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Reviewed 18 December 2017 via mobile

A warmhearted thank you to Derrick and Johan for not only designing and making the perfect engagement ring but also for their continued excellent service. These guys know the art of customer service and how to make every customer feel uniquely special.More

Thank Jacovz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 6 January 2018

Good Day Thank you very much for taking the time to give Uwe Koetter such a great review. We pride ourselves in excellent customer service and are glad you were able to experience this. We hope to welcome you back to Uwe Koetter in the...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 11 December 2017

Remarkable is one of the first words that come to mind after my experience with Uwe Koetter. After searching far and wide for an engagement ring, I decided to make Uwe Koetter my last stop before I purchase. The only regret I have is not...More

Thank Cheslin P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 12 December 2017

Good Day Cheslin Thank you so much for your very kind words. Client satisfaction is of the utmost importance to us and we pride ourselves in our superior customer service. We are very glad you were able to be part of the Uwe Koetter experience....More

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Reviewed 7 December 2017

How fortunate for me that the owner of the fabulous Tree House Boutique hotel recommended this establishment to my husband . I was treated to a beautiful tennis bracelet . The whole experience was wonderful . Irma the sales assistant was so attentive and helpful...More

Thank Margaret M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 11 December 2017

Good Day Thank you very much for taking the time to review Uwe Koetter. We are very glad that you love your tennis bracelet and that you were part of the Uwe Koetter experience. Kind regards The Uwe Koetter team

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Reviewed 6 December 2017 via mobile

I came from NYC to do a yoga course in Cape Town and was captivated by the beauty of a fellow classmate’s ring. My fiancé and I decided to check out the store where she had hers made and we were so impressed with the...More

Thank Daphne E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 8 December 2017

Good Day Thank you very much for taking the time to review Uwe Koetter. We are glad you were able to be part of the Uwe Koetter experience. We would like to wish you and your fiance all the best for your future together and...More

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Reviewed 4 December 2017

It felt like coming home. We came back from abroad six years after Johan Louw had personally designed my engagement and our wedding rings. And he recognized us immediately. One of the most friendly end qualified persons we ever met. We spent over 1 hour...More

Thank BarbaraEVK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 6 December 2017

Good Day Thank you very much for taking the time to review your experience at Uwe Koetter. We pride ourselves in professionalism and excellent customer service and are glad you were part of this experience. We hope to welcome you back to Uwe Koetter in...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 1 December 2017

I had my ring repaired at Uwe Koetter in the Cape Quarter. I went to go and collect it and was served by Simonette van Oudtshoorn. Even though it was a really small repair job in the scope of what they normally do, Simonette went...More

Thank Jessica B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this reviewResponded 4 December 2017

Good Day Many thanks for taking the time to review Uwe Koetter. We are very glad that you were able to experience our professional customer service and we hope to welcome you back to Uwe Koetter in the near future. Kind regards The Uwe Koetter...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Wonderlustttt
4 October 2015|
AnswerShow all 4 answers
Response from Renay_Lotz | Property representative |
Good afternoon. Our products start from R 1,000 for gold plated silver pieces with small diamonds. Jewellery prices will vary dependent on the metal type, design and stone used in the ring. Uwe Koetter is renowned for... More
0
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