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Uwe Koetter

Certificate of Excellence
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Address: Cape Quarter Lifestyle Village the Square | 27 Somerset Road, Green Point, Cape Town Central 8001, South Africa
Phone Number:
+27 21 425 7770
Website
Today
10:00 - 15:00
Open now
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Hours:
Mon - Fri 09:00 - 18:00
Sat 10:00 - 15:00
Recommended length of visit: 1-2 hours
Description:

Uwe Koetter is South Africa's most awarded jeweller, offering its clients...

Uwe Koetter is South Africa's most awarded jeweller, offering its clients bespoke and meticulously fashioned jewellery with only the finest selection of diamonds, gemstone and precious metals. In the state of the art showroom that comprises the finest local and international jewellery designs, expert goldsmiths, including renowned award-winning designer Johan Louw, create bespoke and meticulously fashioned jewellery of superlative quality and unrivalled artistry.Receive complimentary sparkling wine on arrival, partake in an educational tour, have your own jewellery polished and request a courtesy shuttle if required.

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TripAdvisor Reviewer Highlights

Read all 221 reviews
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  • 204
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  • 3
    Very good
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Excellent past experiences

I had my engagement and wedding rings made by Mr Koetter 29 years ago and still get many compliments on the rings to this day. I have purchased multiple pairs of earrings on... read more

5 of 5 bubblesReviewed 1 week ago
Maria C
,
Rochester
via mobile

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221 Reviews from our TripAdvisor Community

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Showing 210: English reviews
Rochester
1 review
5 of 5 bubbles Reviewed 1 week ago via mobile

I had my engagement and wedding rings made by Mr Koetter 29 years ago and still get many compliments on the rings to this day. I have purchased multiple pairs of earrings on subsequent trips and the service at their Amway site as well as the Waterfront shop was always excellent. I hope to visit their Waterkant shop on my... More 

Helpful?
Thank Maria C
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you so much for your great review and we appreciate the fact that you are still such a loyal client after all these years. We look forward to welcoming you to Uwe Koetter again next month. We have many beautiful jewellery options for a few of those 10 fingers. :) Kind regards The Uwe Koetter team More 

Cape Town, South Africa
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed 2 weeks ago

Unfortunately my engagement ring from Uwe Koetter had to be remade for various reasons. When my fiancé and I took the ring in on the Saturday, we were assured by Shane (Sales) that the alterations were simple and we would have the ring back on Tuesday. On Monday afternoon at 5pm I got a call from Shane to say that... More 

Helpful?
Thank Leigh-Anne C
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Dear Leigh-Anne and Mark At Uwe Koetter Jewellers, we prided ourselves in not only offering our clients the best designs but also a fast turnaround and most importantly excellent customer service. I would like to apologise on behalf of Uwe Koetter for the frustration and disappointment you experienced. Good communication is of utmost importance when dealing with such an important... More 

2 reviews
5 of 5 bubbles Reviewed 3 weeks ago

Me and my boyfriend were looking for somewhere to make our engagement rings. We found Uwe Koetter on Tripadvisor and decided to go there just to have a look. We hadn't yet decided if we were going to make the rings in South Africa, we thought it would feel stressful since we're only here for a week. But when we... More 

Helpful?
Thank Sandra Lärare B
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Many thanks for taking the time to give us such a great review. We are glad that we were able to be part of this great experience. We hope to welcome you back to Uwe Koetter on your next visit to Cape Town. Kind regards The Uwe Koetter team More 

1 review
5 of 5 bubbles Reviewed 3 weeks ago via mobile

We are so happy with the service we received from Derrick. My engagement ring was made especially for me from a picture. And now a year later my wedding band is made to fit my engagement ring. Absolutely stunning!! Also my husband to be got a beautiful tungsten ring. If you are in Cape Town make sure to visit Cape... More 

Helpful?
Thank Saskia v
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you so much for taking the time to give us such a great review. We are so glad you and your husband were able to be part of the Uwe Koetter experience that we take such pride in. We hope to welcome you back to Uwe Koetter soon. Kind regards More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago

If you are in the market for an engagement ring, make Uwe Koetter your final destination! I experienced fantastic customer service from highly professional and friendly staff, right from the planning stages through to the end result! I am truly grateful to Uwe Koetter for all their guidance and advice over this special time of our lives. Check out Uwe... More 

Helpful?
Thank Mark W
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day What an awesome review - thank you so much for taking the time to review us. We pride ourselves on our customer service and are glad you had such a great experience with us. We wish you and your new wife all the best for your future together and we hope to welcome you back to Uwe Koetter... More 

1 review
5 of 5 bubbles Reviewed 4 weeks ago via mobile

I went to Uwe Koetter after a day of looking for my ring. I'm so glad I made the decision of calling in to 'one last shop' they said they didn't have what I was after but could make exactly what I wanted! They did not disappoint! I would TOTALLY recommend Uwe Koetter for any piece! Irma made the whole... More 

Helpful?
Thank Mardi C
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you very much for taking the time to give Uwe Koetter such a sterling review. We are glad you were able to be part of the Uwe Koetter experience and that met your expectations. Thank you for making us your "one last shop" and we hope that you will visit us again on your next trip to... More 

Atlanta, Georgia
Level Contributor
5 reviews
common_n_attraction_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed 16 February 2017

If you're looking for some beautiful jewelry while in Cape Town, check out Uwe Koetter. Without exception, everyone working there is amazingly helpful and courteous, especially Shane. And the jewelry is exquisite! I bought a beautiful ring, and they were able to size it for me quickly before I left town.

Helpful?
Thank Jeanne S
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you very much for your great review. We pride ourselves on professionalism and excellent customer service and we are very glad you were able to be part of this experience. We hope to welcome you back to Uwe Koetter in the near future. Kind regards The Uwe Koetter team More 

Newbury, United Kingdom
1 review
common_n_attraction_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 16 February 2017

13 years ago whilst I was on a business trip to Cape town Cinzia created a beautiful gold heart shaped necklace pendent for my wife (back home) as a surprise gift. This has been worn every day since. We both visited Cape Town in February 2017 and visited Uwe Koetter, Cinzia not only remembered me but also the Pendant and... More 

Helpful?
1 Thank bwalters2017
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you very much for taking the time to review your experience at Uwe Koetter. We are very glad to hear you have had such a great experience. We pride ourselves in excellence and customer service and are happy you were able to experience this twice. We look forward to welcoming you back on your next visit to... More 

Stockholm, Sweden
2 reviews
5 of 5 bubbles Reviewed 8 February 2017

Two years ago, we received professional and helpful service from Shane Mackrill (Uwe Koetter in Cape Quarter Lifestyle Village). Designing two rings for my wife with the help and knowlegde from Shane was an excellent experience from start to finish. With great patience Shane went the extra mile to ensure everything was perfect. The result exceded our expectations. On our... More 

Helpful?
Thank Karl K
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you so much for the great review. We are always glad to receive such positive feedback. We would also like to thank you for the loyalty you have towards Uwe Koetter and we hope we can be of further service for many years to come. Kind regards The Uwe Koetter team More 

Tunis, Tunisia
Level Contributor
4 reviews
5 of 5 bubbles Reviewed 7 February 2017

Recently, I've been to the main market Uwe Kotter in Cape Town. I was well received especially by the sales consultant Irma. She was really kind and pleasant, she gave me much of her time showing me all the engagement rings trends. Given that I was there only for two days, she designed the ring quickly in a record time... More 

Helpful?
Thank skand89
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you very much for the great review. I have followed up with the team regarding your certifications and have been ensured that the paperwork will reach you timeously. If you are not happy with anything, please do not hesitate to contact me directly at renay@uwekoetter.co.za. We hope to welcome you back to Uwe Koetter on your next... More 

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