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Uwe Koetter

Certificate of Excellence
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Address: Cape Quarter Lifestyle Village the Square | 27 Somerset Road, Green Point, Cape Town Central 8001, South Africa
Phone Number:
+27 21 425 7770
Website
Today
09:00 - 18:00
Open now
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Hours:
Mon - Fri 09:00 - 18:00
Sat 10:00 - 15:00
Recommended length of visit: 1-2 hours
Description:

Uwe Koetter is South Africa's most awarded jeweller, offering its clients...

Uwe Koetter is South Africa's most awarded jeweller, offering its clients bespoke and meticulously fashioned jewellery with only the finest selection of diamonds, gemstone and precious metals. In the state of the art showroom that comprises the finest local and international jewellery designs, expert goldsmiths, including renowned award-winning designer Johan Louw, create bespoke and meticulously fashioned jewellery of superlative quality and unrivalled artistry.Receive complimentary sparkling wine on arrival, partake in an educational tour, have your own jewellery polished and request a courtesy shuttle if required.

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TripAdvisor Reviewer Highlights

Read all 228 reviews
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Great Service Shopping for Wedding Bands

My then fiance and I were in the market for wedding bands and Uwe Koeter was by far the best place we visited in the very many we went to. Shane Mackrill was very friendly and... read more

Reviewed 1 week ago
Charles S

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228 Reviews from our TripAdvisor Community

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Showing 217: English reviews
1 review
Reviewed 1 week ago

My then fiance and I were in the market for wedding bands and Uwe Koeter was by far the best place we visited in the very many we went to. Shane Mackrill was very friendly and professional from the day we stepped into the store to the day we went to pick up our wedding bands. He helped us create... More 

Helpful?
Thank Charles S
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you very much for the very positive review. We appreciate you taking the time to review Uwe Koetter. We are ecstatic that you feel that we are the best and that we lived up to our expectations of excellent customer service. We hope to welcome you back to Uwe Koetter in the near future. Kind regards The... More 

Melbourne, Australia
Level Contributor
3 reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 1 week ago via mobile

My partner and I recently visited Cape Town and decided we would visit Uwe Koetter based on the good trip advisor reviews it has received. The store was well presented with some unique and beautiful jewellery across the store and we were greeted warmly by Derrick who welcomed us and helped us. We were happy to have visited and we... More 

Helpful?
Thank jojo_v_joa
1 review
Reviewed 1 week ago via mobile

We got in contact with Uwe Koetter via their Facebook page prior to our visit to Cape Town and from the offset they were extremely professional. We e-mailed back and forth with Shane who was very efficient in his replies. Once we arrived in Cape Town we had an appointment scheduled, met with Johan who gave us a guided tour... More 

Helpful?
Thank Jennifer W
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Hi Jennifer Thank you so much for the great review. We are very glad we could be part of this special experience with you. We look forward to welcoming you back for the design and manufacturing of your wedding bands. Kind regards The Uwe Koetter team More 

London, United Kingdom
1 review
Reviewed 1 week ago

We have all our jewellery made at Uwe Koetter and my family has done the same for many, many years. Their level of expertise is exceptional as is their impeccable service. They remember names, and have patience with children of all ages, even taking time to educate them on gemmology. Our sales consultant and a person we will always return... More 

Helpful?
Thank carlabaxter1
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good day Many thanks for your very kind words and for being such a loyal customer. We are proud of our high service levels and are happy that you were able to experience these. We look forward to welcoming you back to Uwe Koetter in the near future to create more fabulous pieces and memories. Kind regards The Uwe Koetter... More 

1 review
Reviewed 2 weeks ago

I had a stolen necklace custom made to match the original. My Contact Shane Mackrill was very helpful and easy to work with even from abroad. I was quoted a price which I accepted and when the necklace was finished Shane was able to reduce the cost even further without me even asking. True service..

Helpful?
Thank Helena A
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good day Thank you very much for your great review. We pride ourselves in excellent customer service to customers all over the world and are glad you were able to be part of this. We hope to be of service to you again in the near future. Kind regards The Uwe Koetter team More 

1 review
Reviewed 3 weeks ago via mobile

My fiancé and I bought our wedding rings at UWE Koetter. We were assisted by Cheryl, a lovely lady to chat with. My ring had to be resized and his ordered. Cheryl was kind to tell me I can whatsapp her if I have any queries regarding the rings while we waited. She did not have to give me her... More 

Helpful?
Thank Alicia N
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Hi Alicia Thank you very much for taking the time to give Uwe Koetter such a sterling review. We take immense pride in our customer service and are very glad our service lived up to your expectations. Thank you for recommending Uwe Koetter to your friends. We hope to welcome you back to our showroom in the near future. Kind... More 

Toronto, Canada
1 review
Reviewed 3 weeks ago via mobile

After 50 years associated with Uwe Koetter, have been delighted to have old family coins transformed into earrings and pendants for younger family members, and an inherited ring remodelled to perfection. Thank you Johan, and wish you all happy 50th anniversary celebrations. Madeleine

Helpful?
Thank landrymadeleine
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Hi Madeleine Thank you very much for taking the time to give us such a great review. We are privileged to have been able to assist you over the past 50 years and we thank you for your commitment to Uwe Koetter. Kind regards The Uwe Koetter Team More 

Rochester
1 review
Reviewed 13 March 2017 via mobile

I had my engagement and wedding rings made by Mr Koetter 29 years ago and still get many compliments on the rings to this day. I have purchased multiple pairs of earrings on subsequent trips and the service at their Amway site as well as the Waterfront shop was always excellent. I hope to visit their Waterkant shop on my... More 

Helpful?
Thank Maria C
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Thank you so much for your great review and we appreciate the fact that you are still such a loyal client after all these years. We look forward to welcoming you to Uwe Koetter again next month. We have many beautiful jewellery options for a few of those 10 fingers. :) Kind regards The Uwe Koetter team More 

Cape Town, South Africa
Level Contributor
14 reviews
6 attraction reviews
common_n_attraction_reviews_1bd8 2 helpful votes
Reviewed 9 March 2017

Unfortunately my engagement ring from Uwe Koetter had to be remade for various reasons. When my fiancé and I took the ring in on the Saturday, we were assured by Shane (Sales) that the alterations were simple and we would have the ring back on Tuesday. On Monday afternoon at 5pm I got a call from Shane to say that... More 

Helpful?
Thank Leigh-Anne C
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Dear Leigh-Anne and Mark At Uwe Koetter Jewellers, we prided ourselves in not only offering our clients the best designs but also a fast turnaround and most importantly excellent customer service. I would like to apologise on behalf of Uwe Koetter for the frustration and disappointment you experienced. Good communication is of utmost importance when dealing with such an important... More 

2 reviews
Reviewed 3 March 2017

Me and my boyfriend were looking for somewhere to make our engagement rings. We found Uwe Koetter on Tripadvisor and decided to go there just to have a look. We hadn't yet decided if we were going to make the rings in South Africa, we thought it would feel stressful since we're only here for a week. But when we... More 

Helpful?
Thank Sandra Lärare B
Renay_Lotz, Public Relations Manager at Uwe Koetter, responded to this review

Good Day Many thanks for taking the time to give us such a great review. We are glad that we were able to be part of this great experience. We hope to welcome you back to Uwe Koetter on your next visit to Cape Town. Kind regards The Uwe Koetter team More 

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