The Shimansky 45-minute tour was incredibly well-done! Our tour guide, Constantina, was very knowledgeable and easy to talk with. In the showroom we were treated very respectfully by the whole team, and appreciated their patience when we decided what to buy. The tour was well worth the visit, the amazing staff went above and beyond.

Shimansky is located near the Clock Tower in Waterfront, Cape Town, South Africa. We were given a warm welcome and a detailed tour by a lovely young lady named Aloma. She was very friendly, knowledgeable and gracious. Even though we didn't make a purchase, she was very very kind and extended an invitation for a future visit.

We visited Shimansky and had a wonderful tour. I was assisted by a charming young lady named Nosheen, who went out of her way to help in any way she could. Nosh was friendly, kind, patient and extremely knowledgeable - she answered all my questions and made some fantastic recommendations, I would highly recommend a visit to the store and if you need some help, ask for Nosheen.

Last week while visiting Cape Town I happened upon the Shimansky Diamond museum. With no real familiarity of jewelry or stones, just a love for natures beauty, I decided to take a detour from my day and do the museum tour. This should definitely be on any list of activities to do in Cape Town! The history and information provided truly changed my perception of jewelry. Much thanks to my very detailed and informed guide Constantine.

My family and I had the pleasure of touring the diamond museum, guided by Zukiswa Mbuyah. She had a wealth of information at her disposal and made the entire process especially engaging. We had a wonderful time and she did an impeccable job answering all of our questions. I have such a newfound respect for the process and the specialists who painstakingly train and labor to create what we see in the stores. 10/10 would recommend!

Beautiful store and nice staff that adds up to a lovely overall shopping experience. Monaisha and Jeanene helped me get the ring I wanted (the beautiful Table Mountain Lion's Head ring). Thank you, recommended.

Did not expect the diamond museum to be so informative. Adele was very informative and friendly. Learned a great deal about diamonds and was impressed with Shimansky's mining of Tanzanite and giving back to the community. We were not pressured to buy anything. I would highly recommend this tour to anyone.

Janine went out of her way to make the whole experience for my wife and myself a memorable one. She kept us updated constantly and arrange everything to perfection. She even came in on her off day to do the handing over of the earrings and rings to my wife with champagne and photos. I have dealt with Janine on more than one occasion and her service is always amazing. Janine is a asset to the company and will always continue dealing with her. Thanks a million once again Janine.

Really good value tour round the museum, with my guide Shamie. Very informative, friendly, and I learned a lot about how diamonds were formed, cut and polished. Very good value for money., at 200 rand. No pressure to buy. Excellent in every way

I have to write about the extraordinary customer service I received at Shimansky Cape Town from Cindy Rudolph. I went into the store on a stop during a tour of the Cape Town area with Touch Down Travel and had no intention of buying anything - I just wanted to go on the tour and look at some of the products. Well, I found a tanzanite ring that I really liked and decided to find out more about acquiring it. Cindy assisted me and was very patient and helpful and arranged to have the ring resized to fit my finger. It was going to take a week to do the work, and I only had a brief window of time - less than 18 hours - when I would return to Cape Town before flying onto my next destination. Cindy offered to deliver the ring to me at my Airport Hotel on a Saturday night, before my Sunday morning departure from South Africa. She made the extra effort to make sure that I got the ring in a safe environment and that I was satisfied and understood how to apply for the VAT refund, and I really appreciate it! And, I love the ring and am really glad that I got it!