Tours and Tickets by Shark Zone
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This company has the worst response time for e mail. We booked a trip for Great White diving. It was cancelled the day before. Was asked if we can move it to another day. Mind you we travelled from the USA to do this. We have other plans booked I was told National Geographic has blood their boats for two weeks. We stayed in Mossel bay as it was on our way to Cape Town. I am not sure whom it is to blame. Jaman booking agency/ Trip advisor or the diving company. I could have saved myself a lot of time and traveled to another town to see sharks (probably not Great whites though ) as they are not found in other locations. Summary get your act together.…
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Date of experience: May 2022
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Review of: Aquila Big Five PRIVATE Full Day Safari
I highly recommend Shark Zone. They professionally organized our trip and everything was on time. There was great communication and guidance throughout the process. And we had an awesome experience. Thank you so much!😁
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Date of experience: December 2020
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Response from SharksCapeTown, Owner at Shark Zone
Responded 03 Jan 2021
Hi Prossie Thank you very much for the positive feedback. We really appreciate you taking the time to share your wonderful experience with our valued reviewers. We pride ourselves on customer service and delivering the best product option avaivailbe. Have a wonderful New Year Regards The Shark Zone Team
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Exhilarating fun. Best experience. Exciting. Nerve wracking. Terrifying. Must to. The team was very friendly, generous and engaging. I must mention Miss Kelly, the hostess with kind heart..... beauty with brains.
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Date of experience: December 2020
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Response from SharksCapeTown, Owner at Shark Zone
Responded 03 Jan 2021
Hi NYT24 Thank you so much for the positive feedback and I am so pleased that you had a most enjoyable time. We pride ourselves on excellent service and delivering the best product available. Have a wonderful New Year! Regards The Shark Zone Team
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Incredible adventure of a lifetime. Just awesome memories.... exhilarating. Nerve wreaking. Exciting. Into the wild. Patience and anxiety. Its wonderful... must to... The team was friendly and kind.... I must name Ms Kelly, perfect hostess, brains & beauty....
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Date of experience: December 2020
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Response from SharksCapeTown, Owner at Shark Zone
Responded 03 Jan 2021
Dear NYT24 We certainly do agree with you....it is an adventure of a lifetime that everybody should have the privilege to experience. I am so pleased that your experience was so faultless and enjoyable. Please take care in 2021 and we wish you safe travels for the future. Warm regards The Shark Zone Team
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I was trying to book the sunset Safari and the transportation from the airport.Stephen made sure everything was taken care of properly.Nice driver,amazing Safari and the best of all:I felt safe outside my country.Highly recommended!Five stars!
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Date of experience: March 2020
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Response from SharksCapeTown, Owner at Shark Zone
Responded 18 Mar 2020
Hi Marcos Thank you very much for your positive feedback. I am so pleased that you had a fantastic trip and were well looked after by our driver/guide. I wish you safe & healthy further travels in these challenging times. Take care Stephen Shark Zone
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