10 out of 10 for Heine (KPS Safari's) from my first contact, 8 months prior to our trip Heine was fantastic. Communication was prompt, giving us answers and suggestions to put our upcoming trip into motion. Once we had finalised our trip and committed, Heine stayed in touch sending us video's and pictures. We (a group of 4 couples) met Heine outside Kruger where he took us shopping to get our "supplies", before piling into his safari truck beginning a 5 hour trip up to Shingwedzi Rest Camp. We saw so many amazing animals in our first few hours, later in the afternoon Heine opened his coolbox to our surprise it was filled with all our favourite bevies, he had done his homework, and we arrived at the restcamp with only minutes to spare before it was locked. The next day we were up and ready at 5.30 am, heading to Letaba rest camp for 2 nights and then 2 nights at Skukuza. We had daily breakfasts on the go which we loved, it was generally on a bridge and prepared by Heine, rusks, coffee and fruit. The animal sightings were amazing, everyday we started at dawn and got back to our rest camps as they were closing, even though the days were long Heine made sure we saw absolutely everything possible which we loved. His knowledge of the animals is amazing, and it was never a problem answering our questions or explaining about the animals. We had lunch at other rest camps and roadside stops and every afternoon that cool box was ready with our bevies to get us through the last couple of hours. Our sightings were fantastic, we saw a leopard up a tree with its a kill, a group of lions setting up and trying for a kill, a lion ran within metres from our truck chasing zebra and wildebeest. The hippos were adorable, we could sit and watch them for ages. We had close encounters with hyena's, vultures, zebra, elephants, giraffes, wild dogs, many types of antelope and crocodiles. We spotted many different species of birds and were forever bugging Heine for his "bird book" to work out which one it was! We took off road tracks alot, bumping along looking for, and finding animals. Every day was exciting, we saw another leopard sitting on the side of the road and even a cheetah close up. I highly recommend Heine Thom from KPS Safari's, he is a beautiful person, nothing is a problem, he knows Kruger and the animals so well, and he knows how to get as much out a of day as possible.