Acrobranch Centurion

Acrobranch Centurion: Address, Phone Number, Acrobranch Centurion Reviews: 4.5/5

Acrobranch Centurion
4.5
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4.5
99 reviews
Excellent
53
Very good
37
Average
4
Poor
0
Terrible
5

nirishi
1 contribution
Nov 2021 • Family
Thanks Admission for your patience, friendliness and effort. Our kids had a fantastic experience. Great outdoor experience.
Written 28 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Berdine J
29 contributions
Nov 2021 • Family
Amazing experience thanks to a very helpful and patient guide, Admission. She was wonderful and made the experience worth it.
Written 16 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Navigator65974146319
1 contribution
Nov 2021 • Friends
Booked for myself and my son. Our guide Admission was so amazing with my son who was very hesitant on the obstacle course.
Written 14 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Zelda
South Africa1 contribution
Nov 2021 • Family
We enjoyed our outing yesterday to Acrobranch in Centuruin. Our daughter did the Green course and loved it. The lady that helping her, Admission, was so friendly and patient with her. She made sure my daughted understood what to do and stayed safe. The high trampoline operator, Charles, was so enthusiastic and gentle with her. She had an awesome time. The food and service at the restaurant was enjoyable as well. We will be back.
Written 8 November 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Unhappy Customer
1 contribution
Oct 2021
I took my kids for Acrobranch at Big Red Barn yesterday, and it was a terrible experience.

A year ago, we went there on a weekend and it was quite busy. We arrived, paid, and started the course. The staff was very friendly (we did the yellow course for smaller children), they made it fun for the kids, repeating the zip line a few times if no one was queuing behind, and cheering them on with big smiles.

Today, we went on a weekday in the school holiday, and it was not very busy when we arrived. We were told to wait 2.5 hours for the first available opening because we did not pre-book, and there is a limited amount of persons allowed on the course at a given time.

At that moment, there were 3 children on the yellow course, and during the next 2.5 hours there were always between 1-3 children. The more difficult courses were not busy either, with no more than 5 persons in total. Yet, when we started 2.5 hours later, there were 9 children on the yellow course, and more than 20 people lining up for the more difficult courses! The queue for the more difficult courses was so long that the older child had to wait 45 minutes from being harnessed before he could even start the training part of the course!

About half an hour before our allocated time, when there was again just one child on the yellow course, I asked if we could start earlier as it is not busy. I was told that it is not possible, because they have limited staff for the day. In addition, the kids first had to undergo the mandatory training with the group at the start of the time slot. There were other staff standing around doing nothing, but were unwilling to help because they were waiting to see where they would be allocated for the next time slot. Therefore, we cannot start the yellow course, with one child and one staff member on the yellow course. However, later there were 9 children on the yellow course with one staff member (and at times zero or two staff members). During this busy time, people arrived at random times and started immediately.

The staff were somewhat polite towards the children, but not friendly. When my children waited to be helped at the zip line and I clipped them in, I was reprimanded because I am not allowed. When I let them go for a second slide (with no one waiting behind us), we were told it is not allowed. No smiles.

This place will never see us again. The attitude of “we will go out of our way to NOT help you” was worse than when I had to renew my driver’s license. What bothered me most was the blatant lies to achieve this.
Written 8 October 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Annette Stals
1 contribution
Dec 2020 • Family
Admission was our guide, she is excellent, amazing at guiding encouraging helpfull. And you should ask help from
her
Written 11 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ColinvS
Midrand, South Africa1 contribution
Dec 2020
We had a great fun teambuild at Acrobranch for both the ladies and the gents and Acrobranch caters for different fitness levels - green is beginner, blue is more advanced focussing on balance and red is even more advanced focussing on upper body strength. Afterwards, treat yourself to a legendary Turkish Delight Milkshake.
Written 4 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

saajidah
2 contributions
Oct 2020 • Family
An amazing experience i have a 3 old 6 year old and a nine year old each child did something out of their comfort zone which was amazing as a parent to see and the assistance from the helpers were great they had patience and helped the kids when they were stuck A LADY NAMED ADMISSION WAS AMAZING SHE HELPED US WITH A FRIENDLY FACE AND VERY ENCOURAGING
Written 27 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sadi
1 contribution
Oct 2020 • Family
I had a great time.... Absolutely fun. The people assisting were really helpful.... A special thanks to Admission, who was extremely patient and assisted the younger kids all the way through the obstacle course. Amazing experience!!!
Written 27 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

andrebotha99
Pretoria, South Africa208 contributions
Aug 2020 • Family
The whole family did the blue course. Son of 7 and daughter of 11 enjoyed themselves. My wife and I also climbed, swinged and played!
Written 11 August 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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