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Wilderness River Safaris

Features Animals
Wilderness, South Africa
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About Wilderness River Safaris
Wilderness River Safaris offers: eco boat cruises on the Touw River or Island Lake in Wilderness and also offers a ferry service from Wilderness village (boardwalk on Waterside Road) to Wilderness National Park. Encounter abundant bird life in the reed lined wetlands, forested valley and urban lagoon. Bring snacks and refreshments. Scheduled cruises on the Touw River at 09h00, 10h30, 12h00, 13h30, 15h00 and 16h30 as well as 18h00 in mid summer. Island Lake cruises by appointment. Wilderness Ferry daily at 09h30 to the Wilderness National Park or Eden Adventures for a day of canoeing, hiking and picnics. Return by arrangement later in the day. We charge and issue a National Park day permit when necessary.
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Hours Today: 09:00 - 18:00
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Tours and Tickets by Wilderness River Safaris
38Reviews2Q&A
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fathima wrote a review Feb 2022
Vereeniging, South Africa4 contributions
+1
Mike met us at the boat and he took us down and up the river , a really lovely experience. We saw many birds and marvelled at the forest. Was so peaceful and breathtakingly beautiful.
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Response from Mikeraub, Owner at Wilderness River Safaris
Responded 10 Feb 2022
So glad you enjoyed it. Thanks for the review.
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Rudi JvR wrote a review Dec 2021
9 contributions
+1
Had an amazing time with Mike the skipper, it was a little cold and he offered us blankets, amazing views, expert in the knowledge of the wild and made us feel involved
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Date of experience: December 2021
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Jan C wrote a review Dec 2021
Gordon's Bay2 contributions
After full payment and a booking in advance along with various confirmations from TripAdvisor we arrived at the destination on 23 December 2021 13:30 for our departure to find no boat or skipper in sight. The two gentlemen who managed the canoe hire informed us that, Mike the skipper, was not sailing his boat on the river due to water levels being too low. We phoned Mike and he informed us that for the past month he has not been sailing his boat due to the low water levels and that due to our online booking with TripAdvisor he could not contact us directly. We received at least 4 reminders of our booking from TripAdvisor that our trip was planned to take place on 23 December 2021 @ 13:30 and we followed all instructions from the booking. It was truly disappointing to have received false communication from TripAdvisor and clearly there is no communication between Mike and TripAdvisor. We suggest that this be dealt with as soon as possible to prevent future disappointment and a waste of time!
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Date of experience: December 2021
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Response from Mikeraub, Owner at Wilderness River Safaris
Responded 24 Dec 2021
Thank you for your review, I understand your disapointment, just as I am disappointed that circumstances beyond my control (climate) have curtailed my little business for 3 weeks during peak season. I have managed to salvage some bookings by offering alternate tours on Island lake. Guests who book directly with us only pay on arrival as our operations are subject to weather conditions and river levels with these guests we have contact details and can communicate freely. Guests who book via Tripadvisor / Viator pay up front when they book and contact details are not shared with us. Therefore communication is not as easy. We have requested Tripadvisor to refund you in full as the activity did not take place. When you phoned me I did offer an alternative time or place and you chose to cancel. At the time of receiving your booking I really hoped that river conditions would have improved by then. My sincere apologies for your bad experience.
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TableForOne wrote a review Nov 2021
Port Elizabeth, South Africa45 contributions13 helpful votes
Very worthwhile, informative and fun. A must for bird watchers and nature lovers. stunning little cruise at a great price.
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Date of experience: November 2021
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Response from Mikeraub, Owner at Wilderness River Safaris
Responded 17 Nov 2021
Thanks for your review, we are glad you enjoyed it!
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Aurora D wrote a review May 2021
Kochi4 contributions
What a really lovely and informative trip! We opted for the 16:30 slot and it was a wonderful introduction to Wilderness. Highly recommended
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Date of experience: May 2021
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