Sibaya Casino & Entertainment Kingdom

Sibaya Casino & Entertainment Kingdom, Umhlanga Rocks: Address, Phone Number, Sibaya Casino & Entertainment Kingdom Reviews: 3.5/5

Sibaya Casino & Entertainment Kingdom

Sibaya Casino & Entertainment Kingdom
3.5
About
Sibaya Casino & Entertainment Kingdom basks lazily in the green hills just north of Durban. Conveniently situated between Umdloti and Umhlanga, it is the ideal getaway for those seeking all the thrills and spills, laughs and luxury KwaZulu-Natal has to offer. In the Sibaya Casino, players and gamers can try their hand in some the biggest and most exciting tournaments that South Africa has ever seen.
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3.5
282 reviews
Excellent
74
Very good
85
Average
79
Poor
21
Terrible
23

Sunflower
Greater Johannesburg, South Africa1 contribution
Completely horrible
Apr 2021 • Couples
No, this was the worst experience I have ever had in your casino. I won a large sum of money, once I got to cash desk I was asked a whole lot of questions like where were you playing? Is this your card? Provide your ID. So I gladly agreed and then I had forgotten my pin to and was sent to the GRO desk where the cashier in the prive didn't give me back my ID. I told Gugu from GRO to call the prive cash desk because Dudu did not give my ID back. Gugu told me there's nothing she can do and gave me and my husband attitude and rolled her eyes at us. Whilst we were complaining to her instead of calming us down she was shouting at us and treated us so badly that we will not return to this casino. We got bad service from everyone. We do not appreciate the level of service this casino gives us. I will tell everyone how bad the service is for sure. Why is there no questions asked when we put money into the casino but when we win there's so many questions. Worst casino ever.
Written 29 April 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bev-du-Preez
Randburg, South Africa27 contributions
Go to another casino!
Dec 2020 • Couples
For the tourism industry, this casino leaves a lot to be desired! Long queues to get in, long queues to get an Day card (half an hour!) and then the staff are rude as well ... ladders and workmen all over ... the flowers outside are even fake ... Ugh! Don’t bother - we have left to go to Sun coast casino rather :( Yuck ... just yuck!
Written 3 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

SpitX
1 contribution
No Bonus just eats your money stay away!!!!
Oct 2020
Machines look like they are programed. R13000 and not a single bonus....... This was recent and now looks like the case all the time. Dont see myself and family stopping by again.
Written 12 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sias Steyn
Groot Brakrivier, South Africa441 contributions
Play Time
Feb 2020 • Friends
Very nice place with very good service and friendly staff very nice restaurant and lot of things to do keep on with good service
Written 17 February 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Teresh
1 contribution
Money Eating Place. No consistency. Poor food, service and management. No entertainment for Younger generation
Jan 2020 • Solo
This place is not good at all. Only eats your money every turn you make. Very hard to find gaming attendees.
Tatso Restaurant which is Fine Dining which is nowhere near to that standard. I recently visited there 10 Jan 2020 and received an overall a pathetic experience. But this is just one of the many bad experiences. It has no constant when it comes to service.

First when I got there, the host / cashier was very rude and unprofessional. I wasn't even greeted in the proper welcoming. Then she wanted to put me on a table which was not fully setted ie there wasn't any salt, pepper, flower and tissue stand on the table. I assume that the Operator Managers are not on duty, the assistant managers and cashiers then take advantage of not fully doing their jobs and just get over for the shift. I then told her that I'll wait until I she can see another table and she fumbled something in Zulu which was very unprofessional. She made me wait for 20 minutes meanwhile people from behind me was going forward when I could see a table that was empty just for a plate to be removed and table cleaned. The plate was removed, however the table was still dirty. The waiter didn't come and introduced herself. She also did not check up on me.

When it comes to the food... It was just bland and the chicken still had it hairs on them which was disgusting. I have seen many people only having deserts and going out because many people was complaining about the chicken ( I also have pictures of it). The deserts was okay but needs to be changed.
Written 17 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

reynhardtfourie
Durban, South Africa7 contributions
Mr
Jan 2020 • Friends
Sibaya Casino it self is very nice. Needs more Restuarant. Tatso Buffet can improve on there buffet dinner. Breakfast. Staff not always friendly at Sibaya and sometimes slots not working. Reynhardt
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Steph
14 contributions
Mother in laws birthday outing
Dec 2019 • Couples
Spent a few hours with the in-laws as it was mother in laws birthday and she loves gambling. What an awesome set up of lightsfor december. Butcher block at sibaya is our next visit
Written 2 January 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lester M
Dingley Village, Australia435 contributions
Lots to do
Dec 2019 • Couples
Off course the casino is the main attraction, but there is so much more, Mangwanani, nice restaurants, good foodcourt which is open till late and stuff for the kids. The casino was busy, so you had to wait a bit to get a slot machine. Overall excellent venue with good public transport and just far enough away to make it an excursion
Written 21 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lucy N
Durban, South Africa353 contributions
ABBA at Isizulu Theatre
Dec 2019 • Family
It was the end of the birthday weekend and the ABBA show was the perfect ending. My 13 year old loves ABBA music after watching Mamma Mia. The musical showcases all the ABBA hits like knowing you knowing me, mamma Mia, thank you for the music, dancing queen.. the singers are really good and hit all the right notes.

For R250 per person, it is the perfect in the rain activity in Durban
Written 15 December 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Di W
Sunshine Coast, Australia137 contributions
Love winning
Nov 2019 • Friends
Grand looking casino. Not a bad place to spend a few hrs lots of different gambling tables to slot machines to play. Even better when you walk out with the casinos money.Also a few different places to get a meal.
Written 14 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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