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Blue Dolphin Tourist Services

Durban, South Africa
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About Blue Dolphin Tourist Services
Private five star touring, land and air-based, Chauffeur Drives, 24-hour luxury Transport & Shuttle Services, Tourist Guides and Chauffeurs fluent in all languages are available...
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Blue Dolphin Tourist Services
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14Reviews1Q&A
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brianandsue60 wrote a review Nov 2019
Exeter, United Kingdom4 contributions
We were very fortunate to come into contact with Chris,owner of Blue Dolphin Tours through our hotel. We were given good advice and our tours were fantastic. We expected to be part of a group but we had a car to ourselves with our driver Clifford, who knew all about the animals and the safari park.Chris took us around Durban and to the airport. Costs were not expensive and better than others, together with personal service. Thank you Chris for making our stay so enjoyable. Brian and Susan Armstrong
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Date of experience: November 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BlueDolphinDurban, Owner at Blue Dolphin Tourist Services
Responded 29 Nov 2019
Dear Brian & Susan, Thank you very much for your comments and I am looking forward to welcoming you both in the future in Durban again! ... CHRIS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
chantalnicholson wrote a review Oct 2018
Miami Beach, Florida13 contributions8 helpful votes
Supposedly was going to see the sites and landmarks of Durban. All we did was drive through the city - stopping for nothing - other than a tourist trap market (the worst I had been to in South Africa in terms of prices/goods offered). He then said we were going to the botanic gardens which were apparently an extra 300 RAD on top of 900 RAD for the city tour. We basically saw nothing in the city tour and I could have paid an uber 1/9 of the price to see the same exact thing. I then said I was going to take an uber home and skip the botanic gardens as I had been very disappointed and didn't want to spend more time on this tour. Chris said he could take me no problem - then charged me an additional 300 RAD for it! Chris's tour of Durban is a total rip off. Found it to be extremely overpriced and got nothing out of it. Never even stepped out of the car or stopped the car except for the sketchy indoor market.
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Date of experience: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Nagui Anwar wrote a review Sep 2018
Egypt3 contributions
I spent three days with Chris in different activities including city tour, Botanic garden, shark diving, wild life safari and zulu village cultural visit. It was an enjoyable real vacation. Only the harbour tour was disappointing, otherwise, what looked expensive is really because of the excellent service and on time arrangement I had. Chris is expert and self confident and gave me a friendly impression. The guide in the Botanic garden was really a nice and expert person. He knew how to please me. Do not miss this cart trip in the garden
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Date of experience: September 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BlueDolphinTS, Owner at Blue Dolphin Tourist Services
Responded 29 Sep 2018
Good Morning Sir, thank you very much for your comments. I hope that you will visit us again soon. Kind regards ... CHRIS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Tanusha R wrote a review Apr 2017
2 contributions
The picnic was not at all what was described. Very disappointed We ordered 1 meat and 1 veg option and were given 2 veg which my son never even ate. The quality of food presented was poor to say the least . Half of it was inedible!!!The tour was supposed to be an hour but was only 30 mins. The only good thing was the pleasant attitude of the guide Vishnu. I definitely will not do it again or recommend it. Pic of picnic submitted below.
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Date of experience: April 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BlueDolphinTS, Owner at Blue Dolphin Tourist Services
Responded 16 Apr 2017
I am saddened that we could not satisfy your expectations. Our tour guide Vishnu and as well my manager of our operations @ Durban Botanic Gardens confirmed to me that the guided golf cart tour was conducted for 1 hour and not 30 minutes. I apologise that you were not happy with the picnic and instructed our caterer, which is usually brilliant, to improve his quality control referring to our picnic deliveries. Thank you for your constructive critics and we hope to see you soon again. ... CHRIS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Cindy J wrote a review Mar 2017
2 contributions
What an informative, highly entertaining and fun!! Vishnu took us on the tour and was a delight. Engaging and very enlightening experience. We love visiting botanical gardens for the greenery, however with the historical significance added to it, the place is a gem. We thoroughly enjoyed our 2 hours in the garden (well-kept and tranquil).
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Date of experience: March 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from BlueDolphinTS, Owner at Blue Dolphin Tourist Services
Responded 09 Mar 2017
Thank you very much for your comments! ... CHRIS
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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