A BIG thank you, first & foremost to Charles Wells of Country & Coastal touring for going ABOVE & BEYOND all my expectations on our visit to South Africa, Durban, Kwa Zulu Natal July 15-25, 2016. Charles took care of us and made us feel not only safe, but welcome, and "part of the family", and for me, travelling with my mother (78) and daughter (8) that meant EVERYTHING. He not only helped us with customized tours to suit our familys interests and schedule, but when my daughter became suddenly unwell due to high fever brought on by ear infection, he rearranged his schedule to accomodate ours, and was more concerned about getting my daughter better than anything else. Without Charles, our trip would NOT have been as beautiful as it was and I cannot thank you enough! My children thank you, and are already planning our next visit with you at the helm of our tours! We will never use any other tour company in South Africa. The tours of Tala and the 1000 hills areas were just amazing. Phe Zulu Safari Park and our lunch at Hillbillys, everything start to finish was perfect. Looking through our pictures and videos its almost surreal to think how lucky we were, and everything we have seen. All thanks to you. :)