Jack Friedman Sandton City
Jack Friedman Sandton City
5
Speciality & Gift ShopsShopping Malls
9:00 AM - 8:00 PM
Monday
9:00 AM - 8:00 PM
Tuesday
9:00 AM - 8:00 PM
Wednesday
9:00 AM - 8:00 PM
Thursday
9:00 AM - 8:00 PM
Friday
9:00 AM - 8:00 PM
Saturday
9:00 AM - 8:00 PM
Sunday
9:00 AM - 8:00 PM
About
Est 1933 & still at the forefront of the Exclusive jewellery for over 84 years. Three generations have taken passion and precision to create masterpieces sought after by people around the world. The key to our success is a combination of knowledge and design innovation combined with passion and attention to detail. Ownership of a Jack Friedman piece truly owns a treasure.
Duration: < 1 hour
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  • Catherine M
    1 contribution
    5.0 of 5 bubbles
    Grateful for Debbie
    I can’t put into words how grateful I am for Debbie, I’ve planned a short notice wedding within a month doubting I’d be able to find the ring I really wanted for my husband to be, but somehow after many store visits Debbie put me at ease and got it made exactly they way I envisioned it, timeless beautiful and such good quality over and above that she managed to get the engraving done aswell. She worked her magic and honestly went out of her way to assist me. Thank you Debbie for all your advice and guidance and for really putting me at ease. Your gem amongst the gems at Jack Friedman
    Dear Catherine Thank you for taking time to write such a special review. We are truly delighted we were able to make your dream come true with your envisioned ring for your husband. Thank you for putting your trust into Jack Friedman. Wishing you the both of you many happy days and blessings. Regards Tanya
    Written 8 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited April 2023
    Travelled solo
    Written 17 April 2023
  • Laura Heldsinger
    1 contribution
    5.0 of 5 bubbles
    Outstanding customer service by Debbie :)
    Debbie was extremely helpful, very knowledgable about the rings, and very intuitive about what is necessary for both of us. She was very patient, and didn't pressurise us into anything, making us feel very comfortable to engage with her and the store's offerings. We've been to plenty of jewellery stores in JHB, but our experience at Jack Friedman and especially with Debbie was excellent. We highly recommend visiting the store to get a truly wholesome experience.
    Good Day, Thank you for the kind words and taking time to review Jack Friedman. We are so glad you had an enjoyable experience in our store, we look forward to welcoming you back. Best Regards Tanya
    Written 19 May 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Written 1 May 2023
  • marius.insa@gmail.com
    1 contribution
    5.0 of 5 bubbles
    Thanks Precious. You gave us Great and Very profesional servise.
    Thanks Precious. You gave us Great and Very profesional servise. My wife love the new ring. We went out last night and i made it special and gave it to her like our engagement 20 years ago. Thank you so much.
    Good Day, Thank you for these wonderful words and shopping with us at Jack Friedman. We really like hearing about special moments, thank you for sharing with us. Congratulations on your 20th Anniversary to both of you, wishing you all the best. Regards Tanya
    Written 9 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited May 2023
    Travelled as a couple
    Written 27 May 2023
  • Sarah P
    1 contribution
    5.0 of 5 bubbles
    Excellent Service from Candice
    I had such a wonderful experience purchasing a new ring from Jack Friedman Sandton City. Candice went above and beyond to assist me. She truly was amazing with her communication and reassurance. My favourite Jewelry store and I have always had such excellent service from them. Thanks so much for my stunning ring.
    Good Day, Thank you for taking time to let us know about your shopping experience with us at Jack Friedman. We are delighted to here about it, we appreciate you choosing us for your 'new' ring. We wish you many happy days wearing your ring. Looking forward to welcoming you back soon. Have a wonderful weekend. Best Regards Tanya
    Written 30 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited March 2023
    Travelled as a couple
    Written 20 June 2023
  • Shimona P
    1 contribution
    5.0 of 5 bubbles
    Great customer service
    I had a great experience shopping at Jack Friedman in Sandton City. Candicé helped me find the perfect birthday gift. She was friendly and attentive. She took her time to show me options and followed up with me after the purchase as well. I received several compliments on my earrings. I will definitely go back and highly recommend the store.
    Good Day, Thank you for taking time to let us know about your shopping experience at Jack Friedman. We are so happy to hear and know that you found the 'perfect' birthday gift. I am certain the compliments are going to keep coming, wishing you many more happy days with your earrings. Have a wonderful weekend. Best Regards Tanya
    Written 30 June 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled solo
    Written 22 June 2023
  • Curious20797002616
    1 contribution
    5.0 of 5 bubbles
    Superb service from Precious from Jack Friedman Sandton City
    What a superb service from Precious at Jack Friedman, when we were buying my wife's ring. She is Friendly, knowledgeable, and welcoming. She was willing to advise me also for my rings, so I'm going back to get my ring. This is our best jewelry store. We looking forward to buying more jewelry for our anniversary. Continue with genuine and authentic internet in your clients. Thank you.
    Good Day, Thank you for taking the time to write such a lovely review. We are delighted you found what you were looking for in our store. We at Jack Friedman will always welcome you back in store with pleasure. Best Regards Tanya
    Written 20 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled as a couple
    Written 3 July 2023
  • Sean M
    1 contribution
    5.0 of 5 bubbles
    Amazing customer service and ring quality
    Candice at the Sandton branch was amazing from the moment I walked in. She was welcoming and very patient as I looked at various rings before deciding to get one made. She managed the whole process flawlessly, and I was constantly kept up to date with progress. I cannot thank and recommend Candice and the Jack Friedman Sandton branch enough
    Good Day, Thank you for taking time on visiting us at Jack Friedman as well us trusting us with your selection. It was an absolute pleasure having you in store and working on your ring. We looking forward to seeing you soon. Best Regards Tanya
    Written 20 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited February 2023
    Travelled solo
    Written 21 July 2023
  • Prahlad
    1 contribution
    5.0 of 5 bubbles
    Jack Friedman Santon Mall
    Exceptional service from Katso from Jack Friedman jewelers in SANDTON MALL . Made me feel very comfortable in my purchase and always communicated from start to finish . Very happy and highly recommend Jack Friedman Jewelers .
    Good Day, Thank you for the kind words and sharing your experience while visiting our store. We are so glad to hear that you found exactly what you were looking for. Hope you to see you soon in store. Best Regards Tanya
    Written 26 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled solo
    Written 21 August 2023
  • Resort40782618226
    1 contribution
    5.0 of 5 bubbles
    A personalised service, even for a walk in client, regardless of how you look. High class services. Thank you Katso.
    My husband and I were pleasantly met by a lady named Katso, we were looking for a comfortable wedding ring for my husband. She took us through the ring options and the purity of the minerals/metals but most importantly she gave us an option to engrave the ring giving it more meaning. Katso’s service gave us what we never thought we needed and more. We’re grateful for that.
    Good Day, Thank you for visiting us at Jack Friedman to find that special ring for your husband. We are so delighted to know that your shopping experience with us was a memorable one. Looking forward to welcoming you back soon. Best Regards Tanya
    Written 26 September 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 29 August 2023
  • Nina
    Sandton, South Africa3 contributions
    5.0 of 5 bubbles
    Excellent service from Candice Heggie, Jack Friedman, Sandton City
    I received absolutely excellent and professional service recently from Candice at Jack Friedman. She went out of her way to assist me with quotations required for an insurance claim. Honestly she is such an asset to Jack Friedman. I have gone out of my way to tell everyone I know how my sad tale of experiencing a robbery of a lot of my jewelry was somehow lightened by my experience with Candice. She is a real gem.
    Good Day, Thank you taking the time to write such wonderful words. We are so delighted to hear that we at Jack Friedman have made your unfortunate experience a little lighter. Wishing you a wonderful day ahead we will be seeing you soon on getting those magnificent pieces replaced. Best Regards Tanya
    Written 6 November 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited October 2023
    Travelled solo
    Written 3 November 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

5.0
5.0 of 5 bubbles153 reviews
Excellent
149
Very good
2
Average
1
Poor
0
Terrible
1

felicityjg1
Cobham, UK302 contributions
5.0 of 5 bubbles
Mar 2024 • Business
We received excellent service here from Katso. She was very helpful and showed us a variety of items to choose from. Delighted with our purchase.
Written 17 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Robyn S
1 contribution
5.0 of 5 bubbles
Jan 2024 • Family
The service is extremely personal and you are taken care of. Katso in particular is an outstanding sales lady and was very attentive.
Written 20 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for finding the perfect gift in our store. We are delighted you visited us at Jack Friedman. Looking forward to welcoming you back in store. Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Christi L
Johannesburg, South Africa28 contributions
5.0 of 5 bubbles
Dec 2023 • Solo
Exceptional service by Candice at Jack Friedman. Professional, knowledgeable, and client-focused, she ensured my needs were met. The rings were beautifully rhodium plated and expertly reset, showcasing their high-quality craftsmanship. Candice's dedication and attention to detail made the experience truly memorable.
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for visiting us at Jack Friedman to get your rings rhodium plated. It is always a pleasure seeing you in store, we looking forward to welcoming you back. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Roam37199862040
1 contribution
5.0 of 5 bubbles
Feb 2024 • Couples
Great service as always from Katso at Jack Friedman Sandton City, would highly recommend the store for any jewellery purchases.

They take good care of their clients and sell beautiful jewellery.
Written 19 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for visiting us at Jack Friedman. We delighted to have seen you back in store and happy you found the special treat for yourself. Looking forward to seeing you back in store. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Traveler65542753190
Maputo, Mozambique1 contribution
5.0 of 5 bubbles
Feb 2024 • Family
Exceptional service from Katso. Your customer orientated approach & willingness to go the extra mile is highly appreciated!!! Thank you very much. We love my husband's ring 😍😍❤️❤️
Written 17 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for coming through to Jack Friedman and finding your husbands ring. We are so happy to hear that you both love it. Wishing the both of you many more happy days ahead. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

CliffordKatz
Sandton, South Africa1 contribution
5.0 of 5 bubbles
Feb 2024 • Family
Ask for Debbie... fun, friendly, and knowledgeable. Whilst conversing with her she made us feel welcome and at home. Thanks Debbie for being so awesome
Written 11 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Clifford Thank you for visiting us at Jack Friedman and finding the special gift. Looking forward to welcoming you back in store. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

GrandTour590310
1 contribution
5.0 of 5 bubbles
Feb 2024 • Family
Debbie was really helpful. Highly recommended. She treated us wonderfully understanding our needs. Please ask for her next time you’re there.
Written 4 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for visiting us at Jack Friedman we are so happy to hear you felt right at home. We appreciate the recommendation and looking forward to seeing you in store again. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tharani
1 contribution
5.0 of 5 bubbles
Dec 2023 • Solo
I bought a Tanzanite ring from Jack Friedman Sandton City,Candice helped me to choose the perfect ring for me that well suited me.Candice patiently guided me through the different designs of Tanzanite that they had in store.I really liked their customer service and I love wearing the Tanzanite Ring that I brought from Jack Friedman
Written 1 February 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for visiting us at Jack Friedman. We are so delighted to hear that you found the 'perfect' tanzanite ring. Wishing you many happy days. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Melissa V
1 contribution
5.0 of 5 bubbles
Dec 2023 • Couples
Absolutely delighted with the impeccable service at Jack Friedman Jewellers! The staff - specifically Candice, went above and beyond to help me find the perfect earrings for my wedding. Their warmth and friendliness made me feel right at home, creating a truly welcoming environment. The jewellery collection is not only stunning but also uniquely beautiful. A fantastic experience that deserves a solid 5 stars! Highly recommend to anyone in search of exceptional service and exquisite jewellery.
Written 25 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Melissa Thank you for taking time out and writing such an incredible review. We are so glad you found our service outstanding and the perfect earrings for your wedding. Congratulations on your wedding, we looking forward to welcoming you back in store. Best Regards Tanya
Written 21 February 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jenny A
3 contributions
5.0 of 5 bubbles
Dec 2023 • Family
This shop is amazing and Debbie has been wonderful!! She has got out of her way to help me find the perfect piece! The shop is worth it! Definitely coming back 🙏
Written 21 January 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Good Day, Thank you for the kind words and taking time to let us know about us at Jack Friedman. It will be a pleasure to welcome you back in store. We looking forward to seeing you soon. Best Regards Tanya
Written 23 January 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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JACK FRIEDMAN SANDTON CITY: All You Need to Know BEFORE You Go (with Photos)

Frequently Asked Questions about Jack Friedman Sandton City

Jack Friedman Sandton City is open:
  • Sun - Sat 09:00 - 20:00


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