Emperors Palace

Emperors Palace, Kempton Park: Hours, Address, Emperors Palace Reviews: 4/5

Emperors Palace
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
About
Fit for true Emperors in more ways than one, Emperors Palace Hotel Casino Convention and Entertainment Resort welcomes all to experience true luxury and excitement. Emperors Palace offers luxurious accommodation in four unique hotels, a glorious health and beauty spa, a magnificent casino with unparalleled gaming enjoyment, the finest in dining options, spectacular entertainment choices, world class conference facilities, and impeccable service. Come to Emperors Palace. Come to the Palace of Dreams!
Suggested duration
More than 3 hours
Suggest edits to improve what we show.
Improve this listing
Tours & experiences
Explore different ways to experience this place.
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
Top ways to experience Emperors Palace
Popular mentions

4.0
4 521 reviews
Excellent
2 331
Very good
1 405
Average
451
Poor
166
Terrible
168

Musa Nathan MUPFEKERI
Harare, Zimbabwe296 contributions
Overall
Jul 2021 • Solo
Very nice place but the casino has killed this attractive place...not a nice environment because of these strangers, most of them ride the free shuttle from the airport. My bag was stolen at the terminal where we get the free shuttle.
Written 13 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Good Day, We are very sorry to hear about your negative experience which must have taken place some time ago as we have been closed under Level 4 lockdown restrictions since 28 June 2021. Before that the airport shuttle has not been been in operation since March 2020, when the first lockdown was enforced. I trust when we are open again, you will give us another chance to impress you.
Written 20 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travelwithme
Cape Town Central, South Africa280 contributions
If gambling is your thing
Jan 2021
Stayed overnight close to the airport and visited Emperors Palace to have dinner. Suppose the complex is OK if you are into gambling....
Written 10 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Looks like we disappointed you. Please email us on customercare@peermont.com so we can investigate any problems.
Written 17 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Denise N
6 contributions
Disappointing as usual
Feb 2021 • Business
I may as well take thousands of Rands and hand it over to the slots Manager because you don't even get a chance to enjoy playing slots the machines are rigged to rip you off. Would t recommend anyone going there to have some fun because it's no fun just feeding machines with money all the time
Written 7 February 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

NlG
1 contribution
Pressured
Oct 2020 • Family
My experience at emperors started nice I took my two young kids to see a long awaited movie which was perfect. When we arrived at the entrance the boom gates where open with no cashiers so like every car in front of me I drove right in. No one stopped us saying anything abiut paying. We watched the movie then proceeded to leave as we came to the exit the sercruity guard told me I need to swipe my card I told him I don't have a card and he then told me I must give him R10 then he will let me leave. I said no as if I had to pay they should of had someonr at the cashier booth as we drove in as then I would get a reciept. He then become rude with me saying "can't I read when I drove in as it says swipe card or pay R 10? "This made me very cross as firstly he shouldnt be speaking to me like that infront of my small children like that and then demanding I give him money. I don't have a problem paying the R10 but no where does it state please pay when leaving and give it to the sercruity guard - I have a feeling he was taking advantage of a women alone and thought he would make extra cash by coning people without a card. When I asked to speak to a manager he was very quick to open the booth. I feel emperors must look into this situation or make it clear how payment should be made for parking must be done.
Written 28 October 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Navigate04918574725
1 contribution
Restaurant
Sep 2020 • Family
Had the most amazing experience for my husband birthday at the Italian restaurant. The manger Antonio was hands on....the food incredible...and the staff super friendly.

Would definitely recommend this restaurant for any occasion.
Written 8 September 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.

Jenny Gearing
2 contributions
Lazy waitrons ...dirty machines
Mar 2020
Been coming here for al long time and can't remember the last time I saw a slot machine being wiped down.....especially these days .....I have my own wipe in my bag to keep clean now
Written 2 April 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your feedback. Looks like we disappointed you. Rest assured we will look into your concerns raised. Stay staff and we hope to see you soon. Best Regards, Rekha Bothma General Manager - Hospitality
Written 2 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

jdmbazima14
1 contribution
Very Good
Mar 2020
The experience was out of this world and even if I didn’t win but I really enjoyed my stay and time. All the measures that are put in place for the COVID-19 Virus makes one to fill safe.
Written 23 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your feedback. The team and I look forward to welcoming you back soon. Stay safe and see you soon. Kind Regards, Rekha Bothma General Manager - Hospitality
Written 2 April 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lurdes Pinheiro
1 contribution
Mrs
Mar 2020 • Couples
I wish to take this opportunity of thanking VIP staff for their amazing love, support and care when I was experiencing high palpitations in the Prive area on Wednesday evening 18th March.
Your paramedics took great care of me in trying to bring my heart rate back to normal hitting over 200. After much care and heart rate not reducing they called the ambulance who rushed me to the nearest hospital. I was admitted and approximately 2 hours later and after manny attempts and medication my heart rate was eventually normalized. I am back home doing well and resting. Thank you, thank you.
Written 21 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your feedback. The team and I look forward to welcoming you back soon. Kind Regards, Rekha Bothma General Manager - Hospitality
Written 23 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

chaynejacobs1600
1 contribution
Chsyne
Mar 2020
Only complaint I can give is some of the dealers are not friendly and. And continualy speaks in languages that are not English to one on other. Other than that it's a awesome place to be
Written 21 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your feedback. Looks like we disappointed you. Rest assured we will work harder and improving our service levels offered to you. Best Regards, Rekha Bothma General Manager - Hospitality
Written 23 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

crtrading2014
Benoni, South Africa1 contribution
Getting rid of stress....
Mar 2020
Whenever im hustled with work or personal stress,playing slots is the best stress releiver. Thanx...
Written 19 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC.
Thank you for your feedback. The team and I look forward to welcoming you back soon. Kind Regards, Rekha Bothma General Manager - Hospitality
Written 20 March 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Showing results 1-10 of 4 369
Anything missing or inaccurate?
Suggest edits to improve what we show.
Improve this listing