Emperors Palace

Emperors Palace, Kempton Park: Hours, Address, Emperors Palace Reviews: 4/5

Emperors Palace
4
12:00 AM - 11:59 PM
Monday
12:00 AM - 11:59 PM
Tuesday
12:00 AM - 11:59 PM
Wednesday
12:00 AM - 11:59 PM
Thursday
12:00 AM - 11:59 PM
Friday
12:00 AM - 11:59 PM
Saturday
12:00 AM - 11:59 PM
Sunday
12:00 AM - 11:59 PM
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About
Fit for true Emperors in more ways than one, Emperors Palace Hotel Casino Convention and Entertainment Resort welcomes all to experience true luxury and excitement. Emperors Palace offers luxurious accommodation in four unique hotels, a glorious health and beauty spa, a magnificent casino with unparalleled gaming enjoyment, the finest in dining options, spectacular entertainment choices, world class conference facilities, and impeccable service. Come to Emperors Palace. Come to the Palace of Dreams!
Suggested duration
More than 3 hours
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.
Popular mentions

4.0
4 527 reviews
Excellent
2 334
Very good
1 405
Average
450
Poor
168
Terrible
170

Mandie310863
London, UK21 contributions
Visited restaurant and casino, great choice of places to eat, but why is it kept so cold? Everybody had to keep their coats on whilst eating in the restaurant.
Written 14 July 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Caroline F
North Myrtle Beach, SC16 contributions
Luxury appointments and an experience like Las Vegas, it's a great place to stay and enjoy at the Johannesburg Airport. Lots of shopping, casinos and restaurants will keep you entertained.
Written 30 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

DesertLeo84
39 contributions
Solo
A lot of machines which is great. Service buttons don't work on any of them. Staff aren't helpful. Machines are dirty and really should be cleaned/wiped more frequently.

ATM machines at food court were a disaster. 1 took my card and another rebooted when my father tried to draw money. We were then told there's another ATM where the machines are. There's an info booth near to the ATM's and the lady could not tell us where the ATM's were!! Totally clueless.

Written 8 May 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

JenQatar
Qatar136 contributions
I love this casino. It is very big...thousands of machines. There are smoking and non smoking sections.
There is music and occasionally live dancers and singers. In the evening there are competitions. There are bars inside the play areas and further down from the play areas are restaurants to suit all budgets, some sweetie shops, a theatre, a cinema, a kids play area. Tons of parking in and out.
Written 27 April 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Voyage556806
1 contribution
Worst hotel I have ever stayed at. Drunk people partying from 11.00 pm till 12.40 on a Sunday.
Security inefficient and reception ineffective dealing with drunk visitors.
Not worth any money spent.
A disgrace!
Written 12 March 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your feedback Voyage556806, we are deeply sorry about your poor experience. If you would please send your contact details to us on customercare@peermont.com, we can give your direct feedback.
Written 1 April 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

André K
Uitenhage, South Africa195 contributions
This entertainment complex has nothing spectacular o offer . It is just an average casino / entertainment complex with an Italian theme. Not worth a second visit.
Written 22 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

W8157SEiank
Johannesburg, South Africa4 contributions
Well I would just like to give a BIG THANK YOU for nothing!!!!!!!!! to Emporers Palace. I got two nights stay in the hotel for my birthday and R500 freeplay. Well first of all the free play was a joke !!!!!!! I spent the first night in the hotel but had lost over R3000 at the casino. We decided there and then to GO HOME instead of feed the machines, but decided to have one more try since it was my birthday weekend. Well what a mistake AGAIN - I guess I will never learn that Emporers Palace don't pay they just take take take.......... I used to be a gold card holder and was upgraded to Saphire card - well since the upgrade I have lost approximately R10 0000. REALLY DISGUSTED AND HIGHLY DISAPPOINTED THAT MY BIRTHDAY WAS RUINED. I have never been to a casino where slot machines throw out so many non-paying combinations. I have about 30 photographs on my cellphone which I took and will be sending to gambling board and having printed to hand to your slots manager.,
Written 22 December 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Akinlolu O
1 contribution
Friends
The place is amazing to be in.Really really had fun all through not even far from my hotel and its very easy to access
Written 10 October 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Thank you for your 5-star review!
Written 25 October 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Musa Nathan MUPFEKERI
Harare, Zimbabwe314 contributions
Solo
Very nice place but the casino has killed this attractive place...not a nice environment because of these strangers, most of them ride the free shuttle from the airport. My bag was stolen at the terminal where we get the free shuttle.
Written 13 July 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Good Day, We are very sorry to hear about your negative experience which must have taken place some time ago as we have been closed under Level 4 lockdown restrictions since 28 June 2021. Before that the airport shuttle has not been been in operation since March 2020, when the first lockdown was enforced. I trust when we are open again, you will give us another chance to impress you.
Written 20 July 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Travelwithme
Cape Town Central, South Africa305 contributions
Stayed overnight close to the airport and visited Emperors Palace to have dinner. Suppose the complex is OK if you are into gambling....
Written 10 May 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
Looks like we disappointed you. Please email us on customercare@peermont.com so we can investigate any problems.
Written 17 May 2021
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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Frequently Asked Questions about Emperors Palace

Emperors Palace is open:
  • Sun - Sat 00:00 - 23:59
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