LBK Tours and Safaris
LBK Tours and Safaris
3.5
City ToursHistorical & Heritage ToursSightseeing ToursNature & Wildlife ToursDay Trips
7:00 AM - 10:00 PM
Monday
7:00 AM - 10:00 PM
Tuesday
7:00 AM - 10:00 PM
Wednesday
7:00 AM - 10:00 PM
Thursday
7:00 AM - 10:00 PM
Friday
7:00 AM - 10:00 PM
Saturday
7:00 AM - 10:00 PM
Sunday
7:00 AM - 10:00 PM
About
LBK Tours and Safaris is based in Roodepoort - Johannesburg South Africa. Our day tours are conducted in English by Professional Tour guides. for transportation we use comfortable air conditioned Sedans,Mini busses and luxury coaches holding Passenger liability insurance Day tours on offer: Soweto and Apartheid Museum Soweto and Johannesburg tour Gold reef City and Apartheid Museum Cradle of Humankind( Sterkfontein Caves and Maropeng ) Lesedi Cultural Village tour Lion & Safari Park Bill Harrop balloon SAFARI Ann Van Dyk Cheetah Centre tour Elephant Sanctuarytour Pretoria City tour Cullinan Diamond Mine tour Sun City Pilanesberg National Park tour
Johannesburg, South Africa

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Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.


3.5
3.5 of 5 bubbles15 reviews
Excellent
6
Very good
4
Average
0
Poor
0
Terrible
5

Natasha L
Dublin, Ireland1 contribution
5.0 of 5 bubbles
Mar 2024 • Family
We had a fantastic tour with Mary. We were travelling with my elderly mother. Mary made our experience very comfortable and enjoyable. She is very knowledgeable and she shared a lot of information with us.
I can highly recommend this guide and the company
Written 2 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Aireney
5 contributions
5.0 of 5 bubbles
Jun 2022 • Solo
Had a great time and great conversation with the host. She was very kind and knowledgeable! Merriam was a very sweet lady.
Written 14 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thanks for the good review Aireney. Customer safety and satisfaction are always our top priorities. Hope to give you service again in future when you visit Johannesburg
Written 24 June 2022
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Tammy m
Perth, Australia3 contributions
1.0 of 5 bubbles
Feb 2020 • Family
We booked and payed for a full day tour. We ended up with a half day tour because we were not picked up until lunch time. The whole thing was a complete cock up, no apology just excuses. Our guide was a great guy however and it was not his fault. Mary I would suggest you put the money back into my bank account that I did not authorise for you to take otherwise this will escalate, it is called fraudulent. I will email you once my email account is sorted and trust you will do the right thing.
Written 12 February 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Tammy We could not do the full day because of circumstances beyond our control. I did apologise that is why you decided to do an alternative tour. It is not true that the tour started after lunch. The tour was not going to be possible after lunch, otherwise you were going to be late for your plane. We picked you up at 11.00am. COMING TO THE ISSUE OF TAKING MONEY IN YOUR ACCOUNT? I do not know how possible it is for a tour operator to go in the clients account and take money. You were refunded twice because of the communication break down between our office and the tour guide I refunded you online, Amos the tour guide withdrew money from our account at the airport and gave it to you. I send you an email asking you to reverse the payment I made online. Also,Amos send you an email indicating he paid you by mistake, you did not respond to his email. We were left with no choice but to request the bank to stop the payment to your account. You cannot go to the public platform and tell the prospective clients I am fraudster. I am requesting you to remove the wrong information about taking money into your account
Written 16 February 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cassie Y
Longwood, FL17 contributions
5.0 of 5 bubbles
Jul 2019 • Friends
From the time I contacted LBK until our tour was completed the service was excellent. Mary communicated with me efficiently when setting up the tour. Mary was also our tour guide and we found her to be informative and gave us a wonderful tour of Soweto. My friend who accompanied us was from South Africa and she thought the tour was fantastic. We also had an excellent Braai lunch as part of the tour. I would highly recommend LBK Tours.
Written 25 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for a positive review Cassiey.Hope you are well
Written 14 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Ockert C
Mbombela, South Africa61 contributions
4.0 of 5 bubbles
Jun 2019 • Couples
All enquiries made and discussions with LBK were done via e-mail. Replies were always fast and to the point. Amos came to fetch us at our hotel and took us on the Soweto tour. He is very friendly and knowledgeable about the history and Soweto. What we so appreciated about him, he kept to facts and not other thoughts. Amos gave us a run down on how Soweto was established. On the way he even showed us other interesting points. We really saw the good, the bad and the ugly of Soweto. He gave us time to do Hector Petersen Museum, Madiba House and he will stop anywhere if we wanted to take photo's.
After Hector Petersen we had coffee at a coffee shop some meters away. Our treat, but the gratitude. It was so nice to learn about him as well.
Amos is such a humble person. He is friendly and I will recommend him to anybody. Afrikaans speaking people, he is also fluent, although we had a fully bilingual tour.
Written 4 July 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you so much for such a good review. It gives us pleasure to know that there are some guests who are satisfied with our service.
Written 14 September 2020
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

visualfun
Kasane, Botswana1 contribution
1.0 of 5 bubbles
Mar 2019 • Friends
Booked a Soweto tour for a group of 3,
Pickup wS over an hour late.
When arrived to Soweto we found out that they did not book with the actual tour operator and they were charging us three times the price of the tour.
Avoid and go directly to the tour operators:
LEBO'S.
Written 13 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I am so sorry with your expirience with us. We are tour operators offering guided tours to Soweto and to other attractions in Johannesburg. Our rates obviously cannot be the same as the rates of companies who are just transferring people to the bicycle tour. Our package to the bicycle company is inclusive of entrance fee, return transport guided tour and lunch. We use professional driver guides. Your host booked on your behalf, and he was happy with the rate. In future please shop around yourself compare rates, and choose the company that will be relevant to your needs and budget. We were late because of circumstances beyond our control.The driver guide was stuck in traffic because of a terrible accident for more than an hour. There was no escape route the driver could take.
Written 26 June 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Lerato J
Kimberley, South Africa3 contributions
4.0 of 5 bubbles
Jan 2019 • Friends
We did Soweto tour with LBK Tours on the 15 January.The tour guide is very professional and well informed about culture and history of Soweto.
The lady named Mary at LBK Tours offices arranged the tour for us satisfactory.
I strongly recommend the service of
Of LBK Tours
Written 20 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Malebo
Emalahleni, South Africa3 contributions
4.0 of 5 bubbles
Nov 2018 • Business
My colleagues and I took weekend outing whilst on business in Joburg. We first did the Sterkfontein caves and Maropeng. The fossil exhibitions were so interesting and we learnt so much. Then the next day we went to the Lion park. Getting to interact with the lion cubs was unforgettable. Great fun.

Thanks so much to our guide on both days, he was very informed about SA history and general knowledge. Lovely service
Written 8 January 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sending the exciting review. It gives us pleasure to know you learnt a lot on Cradle of Humankind -Sterkfontein Caves tour and Lion and Safari park tour Hope to give you service again in the near future.
Written 10 January 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Koujin
1 contribution
5.0 of 5 bubbles
Dec 2018 • Friends
We had a group tour with 4 of our friends to Soweto and wow, what an experience!! I have been to Soweto before but little did i know the story behind it all. Thank you to our tour guide Amos for a wonderful time. Will definatly book again.
Written 26 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sending the exciting review. It gives us pleasure to know we give good service to our guests. Hope to give you service again in the near future.
Written 10 January 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Gloria
5 contributions
1.0 of 5 bubbles
Nov 2018 • Couples
We did the half day Soweto tour with this company. We started half an hour late as we were running late, but the driver dropped us back home an hour, an hour and half earlier than agreed.

We paid for Mandela house entrance ourselves although it is usually included in tours as I saw online. Many things mentioned on the tour were just passed by without stopping or having a real feel of Soweto, people, family units, squatter camps or any of the other landmarks apart from Vilakazi Street, Mandela House and Hector Pieterson Museum.

We even had to do the tour again the day after with another company before flying home. They spent 7 hours with us stopping at a school, Kliptown Youth Project and many other places where we were able to talk to people and have pictures of them. Basically a real experience of what Soweto has to offer!!!!

Therefore, I believe what we paid for with this company was overpriced for what we got - barely anything really!! We could have got an uber to Mandela House and the Museum!!!!

When I emailed them complaining the reply I got was:
please note, we do not visit all areas on the quote, we drive through and give information as we drive.
We allocate plus/ minus 4 hours for Soweto half day tour because some people do not stay long in museums, allocated time include traveling time.Other guests stay longer in museum and sit for
Sometimes we drop off earlier than the indicated time because guests only stay for few minutes in the museums and they do no sit for lunch. (we spent 45mins at the museum as advised by the driver so this is a poor excuse, and they know we didnot book lunch with them but they still said we will get 4.5 hours from start to finish)
Written 8 December 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Hi Gloria I. am so sorry if the tour guide did not share the knowlege that he has with you about Soweto tour. I talked with him in connection with this tour. He told me he waited for you for about an hour, because you were still having lunch. The tour did not take off at 12.00pm as agreed!! All I can say on the side of tour operatuon * Soweto tour is a half day tour with all companies I know. * Kliptown youth project is not included on our itinerary. We include the youth project if we have a special request, obviously guests will spend more time in Soweto if they visit the youth centre * You were not charged entrance to Mandela House. Please refer to your quote, you were charged. for Hector Pieterson museum entrance not Mandela House. The quote clearly indicates we visit Vilakazi street where Mandela House is situated. Entrance to Mandela House is OPTIONAL for individuals. We include entrance to Mandela house when quoting leisure and big groups. Thank you for raising your concern with our service.
Written 10 January 2019
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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