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Traveller Overview
  • Excellent75%
  • Very good15%
  • Average0%
  • Poor0%
  • Terrible10%
Travellers talk about
“costa rica”(4 reviews)
“organisation”(2 reviews)
“nature”(2 reviews)
Whether you are looking for relaxation or alternative vacations, or travel alone or with friends – ACTUAR will help you travel in a different way: in contact with nature, local people, and the beauty of rural life. Discover Costa Rica through her...more
San Jose 719-1260, Costa Rica
+506 2234 6851
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Reviews (19)
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1 - 10 of 11 reviews
Reviewed 2 August 2018

We booked a 2 days tour at Actuar last June. When we were at the meeting point, we've been waiting for 2 hours, no one showed up! Since then, we tried to get back our money but they did not o anything. Today their phone...More

Date of experience: June 2018
Thank Foley-Maddy
Reviewed 13 July 2018

Actuar took our money - family of 4, 2-week tour - and then "ghosted" us. They stopped replying to emails or answering phone calls. They disconnected the emergency cell phone number and their general "info" email inbox is full (accepting no new emails). Two days...More

Date of experience: July 2018
3  Thank Rob V
Reviewed 10 February 2018

We stumbled across Actuar while planning a quick visit to Costa Rica from the comfort of our home in New Zealand. We had a superb experience. We were picked up at the airport, delivered to our hotel then in the morning our guide arrived to...More

Date of experience: January 2018
Thank Marilyn M
ACTUAR, Director General at Actuar, responded to this reviewResponded 12 February 2018

Dear Marilyn It was a pleasure to serve you and show you our Costa Rica from nature and culture. Costa Rica authenticates. Thank you very much for your words and you will always be welcome. Our country is small in territory but big in heart....More

Reviewed 6 January 2018 via mobile

We have just finished ”The Route from Sukia to Savegre” arranged by ACTUAR. We did an extended version where we first spent a couple of days at Casa Parra in Santa Maria de Dota (which I can firmly recommend). Rafael Parra and his family are...More

Date of experience: January 2018
Thank Helena2018Stockholm
ACTUAR, Gerente at Actuar, responded to this reviewResponded 8 January 2018

Thank you Helena for having traveled with ACT! we are happy to know that your trip will remain as a life experience. For us, the most important thing is that your family enjoyed the Sukia Route and we hope to have you again in ACTUAR....More

Reviewed 30 May 2017 via mobile

My sister and I used ACTUAR to arrange a trip the end of March and beginning of April. It was a truly great experience! We traveled by car which ACTUAR rented for us. If you want to see authentic Costa Rica, meet local people and...More

Date of experience: May 2017
Thank Jane L G
ACTUAR, Director General at Actuar, responded to this reviewResponded 2 November 2017

Thank you very much Jane, for ACTUAR our clients are the priority and we wish you to return to your homes happy and eager to return. Costa Rica and ACTUAR await you with open arms. Cinthya Quiros Executive director

Reviewed 28 May 2015

Great mission, great people, great places to visit -- what more could you want? ACTUAR did a fantastic job. I absolutely loved staying with the rural and indigenous families, all of whom were very warm and welcoming. The families and communities benefit from this type...More

Date of experience: May 2015
3  Thank Catherine G
Reviewed 3 May 2014

ACTUAR was wonderful to work with on my family's vacation to Costa Rica right from the start. Because none of the standard packages fit our timeframe, ACTUAR representative Madelyn Castro was really good at thinking through, presenting options, and being flexible. This resulted in a...More

Date of experience: April 2014
2  Thank ndeychak
Reviewed 30 June 2013

In June 2013 we traveled to one of ACTUAR's sites for the second year in a row. in 2012 we went to Yorkin by dugout canoe to visit this BriBri village. It was very rewarding, so for this year's trip to Costa Rica, I reviewed...More

Date of experience: June 2013
1  Thank David S
Reviewed 10 June 2013

This past May we enjoyed a great experience in the Guanacaste region of beautiful Costa Rica on a trip organized by Actuar. They made the arrangements for a fairly large group of us and everything went off wonderfully. From the initial planning/reservations to our arrival...More

Date of experience: May 2013
Thank jprOutBound
Reviewed 14 May 2013

I travelled with a friend for two weeks in May, going from San Jose down to the Ossa peninsula with several stops along the way. Our main interest was wilderness and wildlife viewing, and we also had a volcano hike, a day of whitewater rafting,...More

Date of experience: May 2013
1  Thank Eric G
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Rob V
17 October 2018|
Response from Rob V | Reviewed this property |
Well, Rob, let me tell you what I know. I now know that TripAdvisor is run by a bunch of algorithms, with no real people looking at anything, even complaints! In fact, when I tried to post my concern about the fraud company... More