This place was a highlight of our trip! I read how it can be busy and lots of kids running around, but for us, we barely saw anyone else! We went at the end of October (low season) and arrived around 4pm just as it was getting dark. The lighting at night really makes this place magical. We had a few drinks at the bar and the service was great. Since we were one of the only people there, we were given extra attention and didn't want to leave. There are some fees which got a little confusing, but I understand it. We checked in and bought the day use ticket. If you want towels, you pay a deposit at the towel area. But if you want a locker (which is the same location as the towels) you pay at the front desk. It would be nice to have one price, one location as a package for it all. I would definitely go to Baldi again!

We got a day pass with lunch included. There were many pools and we were delighted that each pool had a sign that listed its temperature. There are some thermal pools that have cool water pools nearby. At night, the colorful lights on the waterfall tower were spectacular! There were shallow pools with built-in lounges and a swim-up bar in another. The design is certainly well thought out. The customer service was stellar! As you walk around, when staff pass by, they always verbally acknowledge you. BUT the lunch buffet was pretty horrible. The pork in BBQ sauce was tasty, but I nearly broke a tooth because it was so tough. The rolls were stale and dry. The mashed potatoes were obviously instant and way too salty. The veggies were cooked to death, the chicken was dust, the pasta was mush, and both sauces, red and white, were watery and insipid. Desserts were your typical jello-like cheesecake and a fruit sponge with more whipped cream than cake. The best thing we ate was the fresh pineapple. It was sweet and delicious. DO NOT pay $22 for lunch. Leave, eat, and come back. Trust me.

We stayed for 5 days at the resort . 4 th floor rooms have tall ceilings. Staff is wonderful and friendly and the place is impeccably. Clean breakfast is included in the morning and it’s a fantastic spread highly recommended. We are friends from the United States and had a great time.

Baldi was a very nice hotel. Our room was lovely, the bed was very comfortable and the hot springs were relaxing. We particularly appreciate Josif at the desk. When a tour company never picked us up, Josif called another company and arranged for us to join their tour only a couple of hours later. He was fabulous! The restaurant was nice for breakfast and ok for dinner. I did like the mil fruit salad quite a bit. The only suggestion I'd make is to include one hand towel in the room with the other towels.

The service was very good, we stayed two nights with my boyfriend and Baldi's staff was always very good. From the reception, they treated us very well, and were always very attentive. In the Restaurant the food was good, but I don't know why they didn't change the menu, it was always the same in the buffet day or night. Although it was very good. I highly recommend it, they have many pools and you can relax in each of them. The pool bar is very good, once you are inside you don't want to leave.

Very crowded. Price was not too bad. Many spring features with walk up bars. We’re not told some were premium and cost way more till you settled up. Not cool. Staff was pleasant but they were slow to help.Obviously understaffed. With the cost, that is not something that should happen. Overall we had a good time but need better focus on customer experience.

While an amazing set up with so many pools that you never feel crowded, we found this to be a tough destination for our family with kids ages 5 and 7. They were too little for the water slides which was very disappointing to them (there are height restrictions ) and too big for the kid play area. W found some of the bathrooms to be missing toilet paper, and the buffet lunch was mediocre- dry meat, didn’t seem that fresh. Recommend this for adults, only.

Very nice upscale hot springs. A great place to spend a relaxing afternoon or evening as a couple. There are different types of environment in each hotspring (music, calm, adult oriented, kids or family oriented). They provide towels if you need some. Although small, you can have access to a locker (extra charge) if you come as an outside guest. The only downside I would have to say is that most hotsprings are very hot (109 F) and there are only a few smaller pools with cool water (70 F). Some would find it perfect that way, but when it’s sunny and over 35 degree Celsius, not everyone can withstand the extra heat.

I had a great time at Baldi with the family. The different temperature pools allowed each of us to find a favorite, but ultimately, we all chose the hottest pool. If you're traveling with kids, they have water slides that are perfect for younger family members. The only reason I didn't give them 5 stars is because the all-you-can-eat buffet was horrible. Save your money, eat at a local soda, and come back to Baldi if you have a day pass. With the day pass, you can leave and reenter.

This is more of a resort atmosphere. There are hot pools and cold pools. So it’s fun to go between. They have water slides a kids area and swim up bars. We also ate at the restaurant not at the buffet. This resort is more for families it is not as tranquil as some of the others geared towards adults that are more spa like.