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Red Lava Tourist Service Center

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Closed Now: 08:00 - 20:00
Open today: 08:00 - 20:00
Book In Advance
Tours from Red Lava Tourist Service Center tend to sell out - travellers recommend booking in advance!
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Traveller Overview
  • Excellent78%
  • Very good13%
  • Average3%
  • Poor2%
  • Terrible4%
Travellers talk about
“extreme hike”(35 reviews)
“cerro chato”(61 reviews)
We do hiking tours, book different kind of nature excursions, reserve a wide variety of action adventure activities, help plan and book transportation and we have the best lodging deals.
Closed Now
Hours Today: 08:00 - 20:00
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Local 3 edificio Adifort, Arenal Volcano National Park, La Fortuna de San Carlos, Costa Rica
+506 2479 8004
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Reviews (657)
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All reviews extreme hike cerro chato observatory tour hot springs la fortuna hot river guide eric arenal volcano face mask costa rica day hike plants and animals amazing hike hanging bridges these guys full day tour awesome guide
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1 - 10 of 503 reviews
Reviewed yesterday via mobile

Unfortunately I had a bit of a hiccup with red lava tours after booking online. I'd received a confirmation email and was sat at my hotel at the quoted time. 45 later and I ended up at the office to discovered they didn't have my...More

Thank gingergirlsouthwest
Reviewed 4 days ago via mobile

Diego was an outstanding guide. His team was well prepared for a full day of fun. Make sure you bring good shoes for the rocky waterfall and hot springs. The rocks can be treacherous, but they give great tips to conquer them! Everything was timely...More

Date of experience: January 2019
1  Thank Rebmc12
Reviewed 4 days ago via mobile

I had a great time on my tour of Arenal with Marcus (or Marcos?) Either way, he shared a lot of information and his enthusiasm is contagious. It was definitely worth the price of the tour, especially since doing the same thing self guided would...More

Date of experience: January 2019
Thank summergriff
Reviewed 5 days ago

I booked this tour with two friends. We were staying at the nearby Selina and had a limited time to see all that Arenal had to offer. Red Lava developed an incredible tour that allowed us to see the Waterfall, go to the Indigenous reserve...More

Date of experience: November 2018
Thank Ti245
Reviewed 1 week ago via mobile

We booked a tour and had Eric as our guide. He was really knowledgeable and funny and some excellent English, which is great because our Spanish is non-existence. It was a great day with a lot to see. Highly recommend the tour, fun, informative and...More

Date of experience: January 2019
Thank 3furballs
Reviewed 2 weeks ago

We were very impressed with our guided tour up to the 1968 lava flows and to the hot springs. Christian, our guide, was very knowledgeable and really looked after our group of girls aged from 8 to 15 so as parents we could relax and...More

Date of experience: January 2019
1  Thank Sara F
Reviewed 2 weeks ago via mobile

Overall a good experience , food was acceptable. The guide was very enthusiastic and it was nice to see (emanuel). although we enjoyed it , I don't think we would do another as it was slightly pricey. If you've never done a tour however ,...More

Date of experience: December 2018
Thank thomasc209
Reviewed 3 weeks ago via mobile

Loved it. Very nice tour with a great tour guide and a great group of people. Would do it again for sure

Date of experience: January 2019
Thank Shyyy
Reviewed 3 weeks ago via mobile

Joined the Observatory Tour yesterday, which was a bit chaotic but fun in the end. They were late to pick us up then we had to pick up another group so didn't get to The Observatory until around 3.30 so didn't really get to see...More

Date of experience: December 2018
Thank HelenM01
RedLavaTsc, Owner at Red Lava Tourist Service Center, responded to this reviewResponded 2 weeks ago

Hi Helen; That was a disorganized tour I agree. Our car got stuck in traffic with the holiday craziness at the hotsprings resorts. This delayed everything and we scored a 100% late pickup rate that afternoon. The 2nd guide that was going to join the...More

Reviewed 3 weeks ago via mobile

The trail is challenging for the little ones but everyone finishes it and enjoyed the view and a good workout!

Thank hxz119
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Questions & Answers
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25 February 2018|
AnswerShow all 5 answers
Response from Explorer758343 |
the hike is not really difficult, but it will be very muddy when it rains (and the weather changes very often). the best is to rent rain boots. to the waterfall you have to go down about 400 steps and walk this back. I... More
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8 October 2016|
AnswerShow all 5 answers
Response from GoPlaces665660 | Reviewed this property |
2 hours of climb up the hill, hard one, I grebbed the trees and the ground in order to help myself, 20 min of going down to the lagoon, hard way too, after the lagoon another way up and down but easier ways. than flat way... More
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