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Dragonfly Therapeutic Retreat (Shanghai Xinle Road)

Closed Now: 10:00 - 02:00
Open today: 10:00 - 02:00
Review Highlights
Regular Visits for Mani/Pedi

As with most places, the service level depends on the beautician that you get. For me, I regularly... read more

Review collected in partnership with this attraction

Reviewed 1 week ago
Alice H
,
Sydney, Australia
We loved it!

We went to Dragonfly as a treat to ourselves and had an absolutely relaxing time. Very professional... read more

Reviewed 3 December 2017
Greg T
,
Tokyo Prefecture, Japan
via mobile
Read all 22 reviews
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Traveller Overview
  • Excellent47%
  • Very good22%
  • Average9%
  • Poor13%
  • Terrible9%
1 week ago
“Regular Visits for Mani/Pedi”
21 Aug 2018
“Massage and facials are great, skin cleaning is a different story.”
About
We are proud that our Flagship retreat is still located in the heart of the former French Concession close to where we first began on Donghu road. Features 5 floors of heavenly relaxation and beauty services, as well as our exclusive “Love Nest...more
Closed Now
Hours Today: 10:00 - 02:00
See all hours
Suggested duration: 1-2 hours
Contact
206 Xinle Road | Xuhui District, Shanghai 200031, China
Former French Concession
Website
+86 21 5403 9982
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Top Selling Tours & Activities in and around Shanghai
from US$75,00
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from US$36,00
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Reviews (22)
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1 - 10 of 18 reviews
Reviewed 1 week ago

As with most places, the service level depends on the beautician that you get. For me, I regularly go to DragonFly when I'm in Shanghai for Manicures and Pedicures and waxing. The beautician that I recommend is Jessie or Una.I have tried their facials but...More

Review collected in partnership with this attraction
Date of experience: October 2018
Thank Alice H
Reviewed 21 August 2018

I really like the atmosphere (the girl that I got was really working hard), massage and facials, but I was extremely disappointed by the skin cleaning procedures, it's your basic grandma metal black head removal thingy. It's 2018 and I paid more than 100 USD...More

Date of experience: August 2018
Thank Irina_Marinova
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 30 August 2018

Dear Irina, Thank you for sharing your frank comments. I am glad that our beautician was working hard but I take your comments to heart. I have looked into this further and have confirmed that for removal of blackheads we have two devices - a...More

Reviewed 23 January 2018

I used to live in Shanghai, and would go to Dragonfly when I fancied a treat, although I never had enough money to be a member. I used to go to a local massage place as well which could be a bit more hit and...More

Date of experience: November 2017
Thank lightninglizzie
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 27 August 2018

Thank you Lizzie, "Luxurious Zone-out" is the perfect way to describe what Dragonfly is meant to be - a true retreat where you can escape from the noise and pressures, the chaos of urban life. Eliminate all the pressures and stresses that we are bombarded...More

Reviewed 18 January 2018

You have established a nice and relaxing atmosphere; the customer service representatives are excellent.

Review collected in partnership with this attraction
Date of experience: December 2017
Thank Terrie R
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 27 August 2018

Thank you Terrie. We strive to make our atmosphere as soothing and comfortable as possible for every customer. Please come again! Randal

Reviewed 17 January 2018

I always take my daughter-in-law and myself to Dragonfly for a facial and a massage. I think the service is reasonably good, but have decided not to use them again as their prices are really far too high now.More

Review collected in partnership with this attraction
Date of experience: March 2017
Thank Jenny H
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 27 August 2018

Dear Jenny, I am sorry to hear that you find our prices are too high. I don't know which area of service you find high, but I want to reassure you that over the 15 years that we have been in business we have tried...More

Reviewed 17 January 2018

I'm Dragonfly's member for a year already and regret nothing! I do facials, nails, waxing, massage and satisfied every time. The service is great and very attentive,stuff is very friendly and helpful. Stuff can speak English a little, so if you don't speak Mandarin it's...More

Review collected in partnership with this attraction
Date of experience: December 2017
Thank elizabeth0428
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 27 August 2018

Elizabeth thank you for your praise for our full line of services (massage, nails, waxing, facials) after being with us now for more than a year. This is music to our ears! While our therapists may only speak a few words of English our friendly...More

Reviewed 3 December 2017

This place is fairly high end for China - but compared to Australia where I live it's a total bargain. The receptionist Tiffany explained the pros and cons of the different packages very well and I went for a 2 hr massage (1hr oil +...More

Date of experience: December 2017
Thank K-Y192
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 5 December 2017

Thank you for sharing your impressions. We have a slogan - "give us an hour or two -- and we'll give you back your soul". Time does seem to stop when you visit Dragonfly and this is something very important in this age of information,...More

Reviewed 3 December 2017 via mobile

We went to Dragonfly as a treat to ourselves and had an absolutely relaxing time. Very professional and fun with experience.

Date of experience: November 2017
Thank Greg T
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 4 December 2017

Thank you for sharing your satisfaction with your visit. We will do our best to ensure your next experience is even better! Sincerely, Randal

Reviewed 4 July 2017

I've been living in Shanghai for over 7 months and been trying several massage companies. I find Dragonfly the best and normally go to their Nanchang Road venue. However last time I got quite irritated as the receptionist could not stop pushing me to upgrade...More

Date of experience: July 2017
Thank Annelies-VanBaelen
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 30 September 2017

Dear Customer, Thank you for sharing what happened in our retreat. I must share with you that we have in Dragonfly a zero tolerance policy within our company towards any inappropriate touching during our massage treatments. This applies to female therapists as well as male...More

Reviewed 29 April 2017

I have been going to Dragonfly Spa several times per year for years, generally to this Xinle Rd location, but not always. I went there for a shellac manicure and pedicure two days ago. It was not my usual pleasant experience. There was one person...More

Date of experience: April 2017
Thank Jollywa
RandalEastman, General Manager at Dragonfly Therapeutic Retreat (Shanghai Xinle Road), responded to this reviewResponded 30 April 2017

Thank you for bringing this situation to our attention. I must apologize for what happened here and will look into this immediately to ensure it does not happen again. Can you please send me a personal message so that I can follow up with you?...More

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Nearby
Former French Concession
While there are technical borders to the area formerly
governed by the French in Shanghai, the "French
Concession" of today is an amorphous neighborhood that
is a favorite of the city's foreign residents. While
it is mostly within the Xuhui district, residents will
sometimes include parts of Jing'an and Luwan in their
mental maps of the Former French Concession. The area
seems frozen in time, characterized by quiet,
...More
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Questions & Answers
Ask a question
ehorwich
23 June 2017|
Answer
Response from RandalEastman | Property representative |
Sorry that the prices are not indicated on the website. We are in the midst of redoing our menus and our website. In our Xinle retreat massage starts at 188 RMB per hour. (this is about $28 USD) Thanks for your inquiry!
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