Koh Tao Rockys Tailor

Koh Tao Rockys Tailor: Address, Phone Number, Koh Tao Rockys Tailor Reviews: 4.5/5

Koh Tao Rockys Tailor
4.5
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Rockys Tailor Koh Tao, Ladies and custom tailors, Suits and Shirts are ready within 3 days, Over 1000 design to choose from, Your satisfaction is our guarantee, Best quality fabric, best prices, Locate at: Maehaad, opposite Krungsri Ayutthaya bank, 100 meters up from Cafe del Sol. Next street to 7-11 minimark
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Detailed Reviews: Reviews order informed by descriptiveness of user-identified themes such as cleanliness, atmosphere, general tips and location information.

4.5
19 reviews
Excellent
16
Very good
0
Average
1
Poor
1
Terrible
1

Albert R
Barcelona, Spain306 contributions
Couples
in 2018 when i was in Koh Tao, i made some suits, and my wife as well. simply great. Rocky is a star, and the suits are perfect hand made in few days. Price also matches expectations. For sure i will contact him everytime i am nearby.
Written 23 March 2019
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Ben C
12 contributions
Couples
I would STAY AWAY from this place because it's shady, unprofessional, and has terrible customer service; don't waste your time. If I could give below a 1-star I would. Please see the reasoning below:

Review is based on unprofessional service and not being helpful/responsive in fixing the issues.

1) 1st RED FLAG: I stopped by Rocky's Tailor in November 2017 during my visit to Thailand and for context, I was only staying for a week. I was willing to buy 3 suits and 2 shirts, which I did. This was the first RED FLAG because he demanded all cash before shipping despite there being a credit card machine at the shop...He claimed it wasn't working and a full cash payment was needed before shipping out the suits/shirts. HUGE mistake on my part and I should have known better. I thought I could trust him given the decent rating on this site.

2) 2nd RED FLAG: I asked Rocky ahead of time if he is going to be able to have the suits done in time before placing the order. He said yes. I also made it easy because I literally grabbed a suit off of a mannequin, tried it on, and asked him to match the exact dimensions with some minor alterations. The suits came back and it was NOWHERE near the exact dimensions! How can you mess that up? It was too long, too big, and not extra slim fit like like I asked for (please see picture below of the oversized suit; wondering why it's still oversized? Keep reading). The jacket sleeves were too long as well, and I'm wondering how that is possible since I used the dress shirt that he made as the undershirt for measurement (please see picture below for Rocky's Jacket and Rocky's dress shirt for the error). Again, I do not know how that can be messed up.

3) 3rd RED FLAG: He told me that he was not going to be able to finish it like he promised, which I thought was reasonable given that it was a tight turnaround (1 week). I asked him how long it will take to ship to my area, he said 2 weeks. Ok, that works for me. 2 week time frame for fix-up and shipping is actually pretty good. Again, very reasonable. HOWEVER, the suits and shirts did not come in until 3 months later...(please see tracking information below). I ordered this in November 2017, but he didn't ship it until the end of December 2017, and then it didn't get to my place until February 2018. 3 months have passed by and I honestly wasn't mad or anything, it is what it is.

4) NOW, this is what frustrates me. Rocky sent the suits without tailoring them...He literally sent the suits with the exact measurements when he showed it to me the first time around. UNBELIEVABLE!!! How can a place do something like that and try to get away with it.. Take a look at the pictures below and you can see that the sleeves are still too long and big, which covers the sleeves of the dress shirt that he made himself...again, don't know how that can be messed up...The suit still looks like a box rather than an hourglass (I weigh 145 lbs and I'm 5' 9"). I mentioned several times that I would like it super slim fit just like the suit that you have on the mannequin (which I tried on and told them to match). When it came back the second time for fitting, I told him that it's still too big and needs to be slim fit, he acknowledged it and put pins in place and I imagine he just took out the pins and shipped it as is.

5) The dress shirts came in with yellow stains all over the place...as well as 3 different color stitchings (please see pictures below). Told Rocky about this and he responded with "just wash it"....wow I have no comment.

6) The stitching on the lapel is not the same color as the suit...I asked for all of the peek stitchings to be the same color as the suit. I don't even mind if it's off by a little bit, but this is a completely different color...black on blue (please see picture below).

7) Finally, I asked Rocky if he can help cover the tailoring service here or at least a portion, he said no and asked to have the suits shipped back instead. He asked me to cover the shipping, which is insane given that this is an error that they made...Also, how can I trust that it will be done right the 3rd time around and then potentially wait another 3 months to have it shipped back to me. Rocky is now not responding because he already has the money and now I'm stuck with 3 suits and 2 dirty dress shirts. The tailoring will cost more than half of the price of each suit given that almost every area needs to be taken in.

Advice to all is to just spend a little bit extra for a made to measure suit because you will be paying less at the end after factoring in your time and the need to get Rocky's suits tailored because of measuring errors (whether it's slimmer or looser).

The pictures alone can serve as the explanation without the write-up of this review, but I feel like every detail should be put forth to help anyone that is considering coming here.
Written 4 March 2018
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

remym469
Liverpool, UK50 contributions
Rocky was helpful from start to finish, we had one suite four shirts and a pair of trousers made, all good quality and on time. A real character and made it an enjoyable experience , he takes great pride in what he does which shows .You may be able to get suites made cheaper on the main land by as we were spending most of our time on Koh Tao it made more sense to get them made at Rocky’s.
Written 30 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

florian_swrze
2 contributions
Friends
Rocky is really friendly and provides an excellent service. We bought three suits and a few shirts and all of them are made with high quality!
If we need new suits again we will definitely order them by Rocky again.

Thank you Rocky, we wish you all the best.
Written 19 August 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Emilia M
6 contributions
Couples
I had an absolutely amazing experience with Rocky since he designed and made our wedding outfits. I was very picky, I wanted it to be "perfect". Everytime I had an objection, Rocky helped me out with changes. It turned out to be the wedding dress of my dreams. I absolutely loved it! Rocky is skilled, creative and very friendly, I would recommend him to everyone!
Written 20 June 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Rasmus S
Playa del Ingles, Spain1 contribution
Business
Rocky was visiting in Denmark to take orders and measurements from customers to whom he afterwards would ship the ordered clothes to - so the review should be understood in this context.

I ordered 2 suits and three shirts and paid around 25 % of the price up front. It took a long time before hearing from Rocky and when I finally heard from him it was a request for the rest of the payment. I did not agree to pay the rest before the clothes was shipped and I had a very, very, very long mail correspondance for weeks before he understood that I would not do that, because I would take the full risk. Eventually, Rocky agreed to receive 50% once he provided a track and trace no. and the final 25% of the payment once the package arrived in DK.

When the package arrived, I was very dissapointed. The clothes does not fit and the quality is not at all good. I paid a premium compared to Thai prices - which is fair given the costs of travelling to DK, however, I will not recommend using Rocky for business tailoring. The quality is bad, it is not that cheap (of course this might be different in Thailand) and the service is horrible.
Written 7 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

WillyfromSpain
New York City, New York7 contributions
Couples
I found Rocky's tailor through trip Advisor and I payed him a visit as soon as I arrived to Koh Tao. He was very friendly and helpful since the beginning. He made the suit in a time's Guiness record and it fitted perfectly (and I can tell you that my back and arms aren't easy to fit).
Go visit Rockys you won't regret it! 100% recommended
Written 7 October 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

Mitchell B
1 contribution
Friends
Rocky is the man! He hand delivered our suites (me and a friend got a 2 suit deal), to us in Koh Samui. Very accommodating and nice.

Would highly recommend getting a suit and shirt during your stay in Koh Tao.
Written 16 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

David D
30 contributions
Couples
I lived on the island for 8 months and got a suit for an interview at home after 6 months, delighted with the style and perfect fit! I heard nothing but good things from all who visited!From 8 months living on the island. Got 2 more suits before I left! Same great quality and fit! I wear suits for work everyday - 12 months later and they are all still in perfect condition! Hoping to get back to KT in January for a brief visit and will defiantly be picking up more! Highly recommended
Written 27 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

LeanneMaryKate
34 contributions
My partner and I visited Rocky on more than one occasion as we stayed on Koh Tao for almost a year. We had a number of suits and shirts made and each item, one year, is still not only intact but of excellent quality! Definitely recommending!!!
And please do not pay any attention to the negative comments of the aggressive individuals below who are trying to bully this lovely, decent man.
Written 27 July 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.

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