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Kumamoto Station Tourist Information Center, Shirakawa Exit - CLOSED

Review Highlights
Very helpful esp. finding where's where in the station itself

Self-explanatory! The station has two sides with an underpass between them--which is not obvious on... read more

Reviewed 30 March 2017
kimibar
,
California
Very helpful and attentive

Kumamoto Station Tourist Information desk is accustomed to English speaking tourists and provides... read more

Reviewed 2 February 2017
TheCosmopolite
,
Hong Kong, China
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Traveller Overview
  • Excellent26%
  • Very good38%
  • Average30%
  • Poor4%
  • Terrible2%
9 Jan 2018
“Incredibly helpful”
11 Dec 2017
“Not Good”
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3-15-1 Kasuga, Kumamoto 860-0047, Kumamoto Prefecture
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+81 96-352-3743
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Reviews (73)
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1 - 10 of 14 reviews
Reviewed 10 January 2018 via mobile

The bus to my accommodation was cancelled because of snow on the roads and the lovely lady at the counter helped me cancel my original booking (which was 2 hours away) and rebook at a closer hotel.

Date of experience: January 2018
Thank Emma F
Reviewed 11 December 2017

Unlike most JR tourist offices this one did not do well. Maybe just bad luck with the person we saw but very abrupt and wrong info!

Date of experience: November 2017
Thank Bomani
Reviewed 8 July 2017

The station is easy for foreigners to use. Lots of English signs and counter staff that understand english. Definitely a great way to get around the town.

Date of experience: June 2017
Thank JazzyFfromaus
Reviewed 30 March 2017

Self-explanatory! The station has two sides with an underpass between them--which is not obvious on simple maps.

Date of experience: March 2017
Thank kimibar
Reviewed 2 February 2017

Kumamoto Station Tourist Information desk is accustomed to English speaking tourists and provides useful information. Be sure to purchase your full day travel pass at 500 yen available at this office, similar to the Foreigner's JR pass, this allows you unlimited travels on the Kumamoto...More

Date of experience: January 2017
1  Thank TheCosmopolite
Reviewed 3 January 2017

But not much help using it as the helpers there had very little English. The free map though had all we needed to find out what we needed to know

Date of experience: January 2017
Thank theresad114
Reviewed 18 December 2016

i went there information station center asked about good visiting point ,there are 2 women there at center. she just told me go to kumamoto castle and shopping center .. and then gave me a maps in english . that all. She look no friendly...More

Date of experience: December 2016
Thank David L
Reviewed 24 August 2016

This is a little information center, but people can earn information here. There are 3 staffs in the center on the day I visit there, one of them can speck english, and I asked her how can I get the train, she answered me detailly....More

Date of experience: March 2016
1  Thank hiuwaiwai
Reviewed 27 June 2016 via mobile

You would expect a tourist information center to have English speaking staff. Unfortunately this wasn't the case. They didn't even try to speak English and weren't helpful at all. I tried to ask if the national park is open, but they only gave me a...More

Date of experience: June 2016
1  Thank May M
Reviewed 14 April 2016 via mobile

Great place to get information in English and other languages too Helpful and friendly staffs Can buy 1 day tram pass or bus pass Free maps and restaurant information

Date of experience: April 2016
1  Thank Happy258
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