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Review Highlights
Excellent service and very careful, obliging and helpful

Friendly Bags made 2 bags for a friend and I. They copied photos we had on our phones. They were... read more

Reviewed 2 days ago
989lynda
,
Auckland, New Zealand
Good service and good quality !

If you want to have a personalized bag, go there ! The lady who took care of us was very smiling... read more

Reviewed 4 days ago
Evy31yve
,
Hanoi, Vietnam
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Traveller Overview
  • Excellent90%
  • Very good7%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“messenger bag”(17 reviews)
“bag shop”(13 reviews)
“travel bag”(16 reviews)
About
Friendly bags is the only one bags shop in Hoi An. We are able to make travel bags, handbags, bags for laptop or iPad and wallets to measure. In less than one day, you can receive your bags after had chosen your design and the fabric.Behind our...more
Contact
44 Phan Boi Chau, Hoi An 51000, Vietnam
Website
+84 93 521 13 82
Top Selling Tours & Activities in and around Hoi An
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Reviews (581)
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All reviewsmessenger bagbag shoptravel baggreat servicecustom madewithin hoursfinal producthigh qualityon displayamazing qualityend productthank you very muchmy boyfriendfinished productnext morningrecommend this placeprofessional service
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1 - 10 of 509 reviews
Reviewed 2 days ago

Friendly Bags made 2 bags for a friend and I. They copied photos we had on our phones. They were very careful about getting all details correct and went out of their way to create the bags we requested. When we went to collect the...More

3  Thank 989lynda
Reviewed 4 days ago

If you want to have a personalized bag, go there ! The lady who took care of us was very smiling and professional, she knew perfectly what she did and we were fully satisfied with our bags ! I definitely recommend this place for your...More

2  Thank Evy31yve
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 3 days ago

Hello Evy31yve, Thank you very much ! It’s very important for us to see our customers happy :-) Don’t hesitate to send us some pictures ! We hope to see you again if you come back to Vietnam !

Reviewed 1 week ago via mobile

No. 1 bag shop in Hoi An. I spent 2 weeks in Hoi An enquiringly to all shops and found no better service or quality alike Friendly Leather Bag shop. I had my own design crafted and the experience exceed expectations. THANKYOU!

1  Thank Matt H
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 1 week ago

Hello Matt, We hope that you are still in love with your new bag ! It was a pleasure to help you design and create the bag for you :-) Don’t hesitate to send us some pictures. Have a lovely day !

Reviewed 2 weeks ago via mobile

After some research, I decided to have a bag made by Friendly Leather Bag Company. I was assisted by one of the lovely staff to pick a style of bag, a color and type of letter and the interior. I was treated patiently and given...More

2  Thank mollee22
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 2 weeks ago

Hello Mollee, It was a real pleasure to help you for the bag ! Thank you for the picture. We wish you a lovely story with your new bag ;)

Reviewed 3 weeks ago via mobile

We came here just for a look and finally decided to buy 2 bags for my husband and myself. The 2 ladies who took care of us were very kind and professional and they provided advices for choosing the fabrics and shape. The bags were...More

2  Thank SoleneSGP
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 2 weeks ago

Hello SoleneSGP, It’s always a pleasure to help friendly customers like you ! We are here for your happiness and when we see you happy, we are happy :-) We wish you a new lovely story with your new bags ! And if you come...More

Reviewed 3 weeks ago via mobile

We visited this shop in February and I’ve got a bag. Now we’re home again and I would like one more bag. So I send them a message and told them what I would like. And they made it for me and send it home...More

Thank Rikke Toft N
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 3 weeks ago

Hello Rikke, We are so happy to see you still happy ! It was a pleasure to send you another bag :-) We wish you a lovely day !

Reviewed 4 weeks ago

Awesome experience. Easy to work with and very friendly throughout the process. Made the leather duffel bag in 2 days. Picked out everything from the leather, the buckles, and the interior liner. Very helpful with suggestions and open to all ideas. Would definitely buy another...More

Thank matthewkspark
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 4 weeks ago

Hello Matthewkspark, We are very happy to see you happy with your new leather duffle bag ! It was a pleasure to help you :-) We hope to see you again if you come back to Vietnam ! Have a nice day !

Reviewed 4 weeks ago

After research this awesome place we were not disappointed Our purchases were perfect exactly how we wanted them I am now going to send the girls in the shop more photos with measurements and colours to make more bags to send back here to Australia...More

1  Thank stevenslisa13
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 4 weeks ago

Hello Stevenslisa13, Thank you very much for you sweet message :-) It was a pleasure to make your dream bag come true ! Don’t hesitate to send us some photos ! We wish you a new lovely adventure with your bag and we hope to...More

Reviewed 13 June 2018 via mobile

My friends and I made bags and shoes there. What a nice experience!! The staff is really nice and speak a good english, the owner is so professional and you get really what you are asking for. You have so many choice of Leather colours...More

Thank nathalie b
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 15 June 2018

Hello Nathalie, It was a pleasure to help you and your friends find the best bag and shoes. We hope that you are always in love with them ! Have a lovely day :-)

Reviewed 12 June 2018 via mobile

We loved our experience here! We got a overnight bag, a roll top backpack and two small bags for gifts and we are impressed by the quality of them all. The staff were all very friendly and we also used their cat service to get...More

2  Thank Zoe W
Thông D, Propriétaire at Friendly Leather Bags, responded to this reviewResponded 12 June 2018

Hello Zoe, It was a pleasure to help you and made the perfect bag for you ! We hope to see you again if you come back in Vietnam. Don’t hesitate to send us some photos :-)

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Questions & Answers
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ssbelltx
19 June 2018|
AnswerShow all 3 answers
Response from LESTER L | Reviewed this property |
Hi, it is a bit challenging to answer about the price because of the design and material that you choose. However, I think based on my experience making a travel bag and clutch, the prices are relatively cheaper than what... More
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