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Friendly Shoe Shop

Closed Now: 08:30 - 21:00
Open today: 08:30 - 21:00
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Review Highlights
GREAT SHOES & EXCELLENT SERVICE

If you are coming to Hoi An this is the place to get your shoes and leather goods made. Service was... read more

Reviewed yesterday
Travelling_808
via mobile
Fast and excellent service - highly recommend

My husband had a pair of shoes and a belt made here -they fit like a glove and the quality is... read more

Reviewed 2 days ago
SkiGoddess
,
GB
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Certificate of Excellence
Traveller Overview
  • Excellent83%
  • Very good12%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“pair of boots”(51 reviews)
“sole”(50 reviews)
“great service”(102 reviews)
About
Make the shoes you ever dreamed of. Leather boots, sport shoes... everything is possible. Free internet for customers. Delivery in your hotel in 12h. Visit us ! No like = no pay!
Closed Now
Hours Today: 08:30 - 21:00
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Contact
18 Tran Phu Street | 15b Hoang Dieu Street, Hoi An 51000, Vietnam
Website
+84 93 521 13 82
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Reviews (1 268)
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Show reviews that mention
All reviews pair of boots sole great service knee high boots leather sandals brown leather custom made leather goods finished product fitted perfectly back home my partner minor adjustments final product within hours next morning excellent quality
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1 - 10 of 1 124 reviews
Reviewed yesterday via mobile

If you are coming to Hoi An this is the place to get your shoes and leather goods made. Service was excellent, staff were very patient and accommodating Would highly recommend!

Thank Travelling_808
Reviewed 2 days ago

My husband had a pair of shoes and a belt made here -they fit like a glove and the quality is exceptional.

Thank SkiGoddess
Reviewed 3 days ago via mobile

I went to Friendly based on the strong reviews. They measured my foot wrong or cut the materials incorrectly, as my big toes were both pushed hard against the edge of the boot. The staff said they would fix this but when I returned the...More

Thank pete745
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 days ago

Hello Pete745, We are really sad to read your review. We apologize for the fact that the boots didn’t fit after the second fitting. All our shoes are handmade and that’s why sometimes we may need to fix them. As you know in our shop...More

Reviewed 6 days ago

Friendly Shoes recently made a pair of leather shoes for me from a photograph. The shoes were made perfectly but did not look quite as good on my foot. The staff at Friendly Shoes 3 understood my problem and immediately offered to fix it. They...More

Thank Fran S
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 5 days ago

Hi Frans ! Thank you for your friendly review :-) We will show it to our Friendly team ! It was a pleasure for us to create shoes for you. We wish you a lovely story with your new shoes. Do not hesitate if you...More

Reviewed 6 days ago via mobile

I brought in a picture of what I wanted in a short black boot made of leather and suede. They worked with me to make the boot more comfortable — instead of pointy toed, we rounded it a touch — but kept the stylishness of...More

Thank WaldenK
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 5 days ago

Hi WaldenK, Thank you for your review ! We are so happy to see you happy with you new boots :-) We hope that this new pair will be your best friend for this Winter. Thanks for choosing us and we hope to see you...More

Reviewed 1 week ago via mobile

Spent 5 nights in Hoi An and made our way to Friendly Shoe Shop as I had seen it was recommended. I had 2 pair of flat sandals made (one of which was copied from a pair I took with me). My husband had 3...More

Thank Jackie G
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 6 days ago

Hi Jackie, Thank you very much for your friendly review :-) It was a pleasure for us to welcome you and your friends in our Friendly Shop. And we are very happy to see you happy with your new shoes ! Don't hesitate to contact...More

Reviewed 1 week ago via mobile

I had a pair of leather boots, a backpack and a pair of summer sandals made by Friendly Shoe Shop. They appear well crafted and all fit really well. The service was outstanding. Very happy from start to finish.

Thank Passenger790103
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 6 days ago

Hi Passenger790103, Thanks for your review ! It's a pleasure to see you happy with your new friendly products :-) Thanks for choosing us. We hope to see you again if you come back to Vietnam.

Reviewed 1 week ago

I had no intention of having shoes made but tagged along with a friend. I couldn’t resist, my long wide feet was no challenge and I now have 2 pairs of very stylish shoes that fit like slippers. The size and fit was tweaked to...More

Thank Gazeaway
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 1 week ago

Hi Gazeaway, Thank you very much for your review ! It was a pleasure to create the shoes for you :-) We hope to see you again if you come back to Hoi An.

Reviewed 2 weeks ago via mobile

Fuss free custom shoe making! Between me and my mum we had 4 pairs of sandals made for $30 US each. Fitted perfectly, with 6 month guarantee against repairs. Winning! Would happily recommend to those visit Hoi An and are looking for a friendly, reliable...More

Thank Chantelle K
Thong D, Owner at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi Chantelle, Thank you for your review ! What a pleasure to see you happy with all your sandals :-) Do not hesitate to contact us if you have any question. We hope to see you and your mum again if you come back to...More

Reviewed 2 weeks ago via mobile

I picked up my new boots last night and they fit perfectly. I was lucky enough to have Hoa assist me and she was friendly, courteous and very informative. I would not hesitate to recommend them.

Thank feeb123896
Thong D, Propriétaire at Friendly Shoe Shop, responded to this reviewResponded 2 weeks ago

Hi feeb123896, Thank you for your friendly review :-) We are happy to see you happy with your new boots ! We will show your review to Hoa. We hope to see you again if you come back to Hoi An !

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Questions & Answers
Ask a question
Mélanie P
9 February 2018|
Answer
Response from Joshua c | Reviewed this property |
Not unless you sent them your orthotics.
0
Votes
StellaL1483
11 September 2017|
AnswerShow all 3 answers
Response from Kavita V | Reviewed this property |
No idea!!
0
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Patrick L
1 March 2017|
Answer
Response from Greg C | Reviewed this property |
I realise that it's some months since you asked this question but given that no-one has replied, I hope my answer helps. We've just got back from Hoi An. The bag show that is owned by the same people were happy to do email... More
0
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