We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

Gem's Rider

Open Now: 08:00 - 19:00
Open today: 08:00 - 19:00
Save
Share
Review Highlights
Great lift from Hoi An to Hue

Had a great time visiting a lot of beautifull places and amazing views. Tri, on of our riders... read more

Reviewed 2 days ago
Dave G
via mobile
Very friendly & good communication

Rented a bike for 3 days and drove the Hai Van Pass from Hoi An to Hue. Very friendly and helpful... read more

Reviewed 3 days ago
Renate B
via mobile
Read all 39 reviews
26
All photos (26)
Full view
Traveller Overview
  • Excellent89%
  • Very good5%
  • Average2%
  • Poor2%
  • Terrible2%
Travellers talk about
“hai van pass”(3 reviews)
“great service”(3 reviews)
“route”(2 reviews)
About
Open Now
Hours Today: 08:00 - 19:00
See all hours
Contact
367 Cua Dai, Hoi An 560000, Vietnam
Website
+84 91 190 23 23
Call
Top Selling Tours & Activities in and around Hoi An
from US$54,00
More Info
from US$17,00
More Info
from US$56,00
More Info
from US$24,00
More Info
Reviews (39)
Filter reviews
26 results
Traveller rating
21
2
1
1
1
Traveller type
Time of year
LanguageEnglish
More languages
21
2
1
1
1
Show reviews that mention
All reviews hai van pass great service route hue whatsapp riders bike
FilterEnglish
Updating list...
1 - 10 of 26 reviews
Reviewed 2 days ago via mobile

Had a great time visiting a lot of beautifull places and amazing views. Tri, on of our riders showed us waterfalls, bunkers and beaches.

Thank Dave G
Reviewed 3 days ago via mobile

Rented a bike for 3 days and drove the Hai Van Pass from Hoi An to Hue. Very friendly and helpful staff. They are very quick and polite in their response. Although the motorbikes weren’t maintained the best (some meters didn’t work), the staff was...More

Thank Renate B
Reviewed 1 week ago

Tan the owner of this rental bikes his a really nice guy, I used to rent my Lucas bike to him and when the time I decided to give it back and I used it for a week he didn't already charged me for the...More

Thank faith z
Reviewed 3 weeks ago via mobile

We were looking to ride bikes one way from from Hoian to Hue via marble mountains and hai van pass, we whats appd Gems Rider and they arrived the next morning with our bikes at our hotel and took our bags to Hue for us....More

Thank claire k
Reviewed 4 weeks ago via mobile

The service is fantastic! , they helped us find the right helmet, gave us extra ropes when we needed to tie our bags, and dropped off and picked up the bike from our hotel. Communication was easy using WhatsApp. I recommend it to anyone in...More

Thank Ben F
Reviewed 12 September 2018 via mobile

My boyfriend and I hired a manual motorbike for one day to go from Hue to Hoi An. We have done a lot of long distance motorbiking and found this to be a really great route on a very fun bike. The bike was quite...More

Thank Christine B
Reviewed 11 September 2018 via mobile

Used them to go from Hoi An to Hue. Don’t expect decent bikes. It might be because we used a different provider previously who were exceptional. We ordered two automatic bikes and they gave us one automatic and one semi-automatic. One bike had no brake...More

Thank b_turland
Reviewed 10 September 2018

What better way to travel through Vietnam than by scooter? We took a set of scooters from Hoi An to Hue, and was flexible to travel at our own timing and stop anywhere we wanted. The landscape at Hai Van Pass as the sun set...More

Thank jerryicecream
Reviewed 7 September 2018 via mobile

The people of gem riders provided luggage service from Hoi An to Hue, so we could go fuss free. We took the Hai Van Pass route towards Hue, was about 5 hours ride including sightseeing. 300,000 dongs for a scooter with hotel to hotel pickup...More

1  Thank RayRin C
Reviewed 23 August 2018 via mobile

We choose our own bike (Honda air blade) and which we rented in Hue and took to Hoi An. The company gave us their WhatsApp and replied immediately when we requested to extend our rental. The bike was excellent with no issues and we can't...More

Thank Jamie K
View more reviews
Nearby
Nearby HotelsSee all 202 nearby hotels
Hoi An Ancient House Resort & Spa
822 reviews
.06 km away
Le Pavillon Hoi An Boutique Hotel & Spa
11 reviews
.19 km away
Ruby Hotel Hoi An
181 reviews
.20 km away
Phu Thinh Boutique Resort & Spa
1 351 reviews
.21 km away
Nearby RestaurantsSee all 1 050 nearby restaurants
Taco NGON
98 reviews
.02 km away
Wooden House Cafe & Restaurant
296 reviews
.24 km away
Moon Night Restaurant and Coffee Lounge
303 reviews
.03 km away
Havana Bar & Restaurant
140 reviews
.14 km away
Nearby AttractionsSee all 1 091 nearby attractions
Vietnam Vintage Vespa Tours
20 reviews
.00 km away
Hoian Easy Rider Backpacker Tour - Day Tours
196 reviews
.01 km away
NQ Spa
33 reviews
.02 km away
Questions & Answers
Get quick answers from Gem's Rider staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Submit
Posting guidelines