The Tanzanite Experience
The Tanzanite Experience
4.5
8:30 AM - 5:30 PM
Monday
8:30 AM - 5:30 PM
Tuesday
8:30 AM - 5:30 PM
Wednesday
8:30 AM - 5:30 PM
Thursday
8:30 AM - 5:30 PM
Friday
8:30 AM - 5:30 PM
Saturday
8:30 AM - 5:30 PM
Sunday
10:00 AM - 3:00 PM
About
Visit The Tanzanite Experience and learn about the history, mystery and rarity of this precious gemstone, unique to Tanzania. Through a series of interactive tours and visual exhibitions, including a replica of a Tanzanite mine shaft, visitors discover how tanzanite was created, named, mined, cut, polished and graded. There is also the opportunity to purchase tanzanite direct from the source with all gemstones purchase being accompanied by a certificate by The Tanzanite Laboratory™. The museum is located in the center of Arusha Additional stores are open at Arusha Coffee Lodge, Maramboi Tented Camp, Manyara Airport, Manyara Serena Lodge. Ngorongoro Serena Lodge, Seronera Visitors center, Serengeti Serena Lodge, Kilimanjaro Intl Airport, Zanzibar Airport & Zanzibar Airport. The Tanzanite Experience is dedicated to creating a greater awareness of the rare and precious tanzanite and offers visitors a complete ‘tanzanite experience’.
Duration: 1-2 hours
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Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.

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  • Archie
    Glenmoore, Pennsylvania7,346 contributions
    5.0 of 5 bubbles
    Beautiful stones and a lovely tour free of charge
    We enjoyed visiting the Tanzanite experience tour. It was free of charge. They speak to how its mined and ethical mining behind it. This is a beautiful violet and blue stone. It starts at $300. Its government sponsored organization and you can find it at the hotels as well.
    Dear Guest, Thanks so much for taking out time to review us and for rating your experience so highly! At Tanzanite Experience, the tour is free as we would like to celebrate this incredible gemstone with everyone that is interested, and we are glad you enjoyed that as well as the selection we have to offer. We thank you once more and look forward to your next visit.
    Written 3 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled with family
    Written 21 June 2023
  • Climber10618816577
    1 contribution
    5.0 of 5 bubbles
    Enthralling Experience
    The Tanzanite experience was proposed by my travel agent and even though iam not a big fan of jewellery, I decided to go for the experience and man was it worth it! My guide was called Ibrahim Burhan, and he was just so knowledgeable, mu friend and I ended up buying more jewellery than we have ever purchased before. I liked the pieces by the women's group too but they didn't have much in stock. I would definitely go back.
    Dear Guest, Thanks much for this fab review! Our sales team simply love the product and you can see it in them, and Ibrahim is no exception. We are grateful for your purchase and to your travel agent as well, for bringing you down! :) Looking forward to your next visit! :)
    Written 24 July 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited June 2023
    Travelled with friends
    Written 11 July 2023
  • Chula H
    2 contributions
    5.0 of 5 bubbles
    Beautiful Tanzanite
    My daughter and I visited the store hoping to buy some earrings for ourselves and my mother. We were served by Odilia Mashashi who was friendly and willing to show us every piece we wanted to have a closer look at. We took a lot of her time and became like family. Our visit was a wonderful experience. We love Tanzania and we love the pieces of jewellery we bought.
    Dear Guest, Big up for this fabulous review, thanks for taking out time! It seems you had an excellent time with Mashashi, who treated you as family, that's exactly how we like to deal with our guests, by making them extra special, because you deserve it! Well done Odilia on the shoutout. :) We can't wait to welcome you again.
    Written 18 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited July 2023
    Travelled with family
    Written 26 July 2023
  • Steph S
    14 contributions
    5.0 of 5 bubbles
    Very good experience and favorable pricing
    Odilia Mashashi was a wonderful help to me as I chose tanzanite and tsavorite stones. I had already done some research, and her information coincided, which made me comfortable doing business. She is knowledgeable and very helpful. I would do business there again, if I ever get to Tanzania again! She made my day and I made hers, August 1, 2023 Thanks, “O”!!!!
    Dear Guest, This is so cool to read, thank you so much for that! Well done to Mashashi on this incredible shoutout, that is what The Tanzanite Experience is all about! :) It is super to read you had a very good experience and our pricing was also fair, we do our best to price our products at the most affordable ranges so our guests can make an informed decision, and we are really appreciative of your business! Welcome again. :)
    Written 18 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with family
    Written 2 August 2023
  • Stephanie C
    Lyon, France4 contributions
    5.0 of 5 bubbles
    Tanzanite
    After Kilimanjaro climb we had a plan to buy tanzanite and Oscar Mosha from Tanzania escapade company., was a big help after long search and he recommended us to tanzanite experience shop, we drove from Moshi to arusha he assisted us and we got good discount from this shop, and he helped us to negotiate and we ended buying a very good stones for my family back home as a gift. We highly recommend him if you need tanzanite he knows where to take you. +255717946887 We are very happy. Thank you very much for the stones.
    Dear Guest, Thank you very much for your review and for driving all the way to visit, upon being recommended! At Tanzanite Experience we pride in giving our clients the best options to pick from and are always happy to offer a discount, we are so pleased you got both! :) Thanks again for visiting and to the company that pointed you in the right direction! See you once more.
    Written 18 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled with friends
    Written 6 August 2023
  • Rene W
    2 contributions
    5.0 of 5 bubbles
    Purchasing a tanzanite ring
    I loved this! Elizabeth guided me through the whole experience explaining the history and how it is mined. She also told me about how 5% goes to the Masai Women's Project. I was thrilled to purchase my ring there and will have it as a lasting memory of my wonderful time in Tanzania.
    Visited August 2023
    Written 21 August 2023
  • Farron F
    11 contributions
    5.0 of 5 bubbles
    Beautiful Tanzanite
    We loved the tour and our guide Tabitha was very knowledgeable about the story surrounding Tanzanite. The selection of jewelry was amazing and there is something for everyone. We selected a stone and it was made for us while we were on safari. It was ready for pick up just as they promised and it looked amazing on my wife’s neck. Farron and Martha
    Dear Guest, Thanks a ton for this awesome review and for paying us a visit, we hope it exceeded your expectations! :) Tabitha and our entire sales team are one of the main reasons we have been able to achieve what we have, and we are so happy for her that she gets all the plaudits, well done! But the cherry on top is that you were able to get exactly what you needed in a timely fashion, that's what we are all about! :) Yes absolutely, there is something for everyone and we can't wait to welcome you both again next time!
    Written 26 August 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited August 2023
    Travelled as a couple
    Written 23 August 2023
  • Deborah C
    Santa Clarita, California2 contributions
    5.0 of 5 bubbles
    A once in a lifetime purchase during my once in a lifetime trip to Tanzania!
    Such an amazing experience! First, you can watch the documentary about the mining of Tanzanite,, how it started and how it got its name. Then, with no pressure, you can look at all they have from loose stones to those that are set. The first item I saw and put on was the one I purchased! A gorgeous pear shaped solitaire ring set in 18k whi gold with pave diamonds on the “split” band next to the stone. Thank you, Maureen, for all your help!
    Visited September 2023
    Travelled solo
    Written 2 September 2023
  • Ginny K
    1 contribution
    5.0 of 5 bubbles
    Replacement earrings
    What a wonderful experience. Via email, Junaid helped me, with a lot of patience, to replace a lost earring. The process went smoothly and the new earrings arrived promptly. Now I once again have a beautiful reminder of my trip to Tanzania.
    Dear Guest, Thanks much for this awesome review. We are so delighted that Junaid was able to assist you online to get everything sorted out in the perfect manner, and yes, we take pride in the fact we could play our part in keeping your memories of Tanzania up and up! :)
    Written 11 October 2023
    This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
    Visited September 2023
    Travelled solo
    Written 21 September 2023
  • Nga D
    29 contributions
    5.0 of 5 bubbles
    A must place to visit
    Wonderful place. I did not visit any jewelry shop but like a museum like this before. I am glad that their turn over will be also used for helping other people in Tanzania. Their Tanzanites are very good and beautiful and the staff are so friendly and helpful , i just wish i have more money to buy more. This is a must place to visit in Arusha.
    Visited September 2023
    Travelled solo
    Written 23 September 2023
These reviews are the subjective opinion of Tripadvisor members and not of TripAdvisor LLC. Tripadvisor performs checks on reviews.

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles503 reviews
Excellent
386
Very good
81
Average
28
Poor
6
Terrible
2

Maja S
2 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
I visited the Tanzanite Experience during my stay in Arusha. They offer a free tour which includes short video that shows how tanzanite was disovered, how it is mined and processed nowadays, the stone's characteristics as well as replica of the mine and the exhibition of the fine collection of stones. The tour was very interesting and informative.
They have a very precise grading system. Every stone is evaluated according to the 4C grading system (colour, clarity, cut, carat weight) and is given a unique number and certificate.
The staff is very friendly, knowledgable and professional. I would like to thank to everyone that helped me to buy my stone. Firstly, to Paschal who patiently listened to my wishes and went through the certificates of all the stones I was interested in. With his help and advice I was able to find the right stone for me. Secondly, I would like to thank to Eunice and Eligi who helped me with the advice of stone setting into a necklace and to finalize the purchase. And lastly, also to the jeweller who listened to my wishes and gave me advice about the best setting of the stone for the necklace.
I believe this is a trustworthy place where you can buy the tanzanite. You will get the certificate and all the papers necessary in case of airport inspection. I would highly recommend you buying the tanzanite here.
Thank you guys again. Karibu tena :)
Written 31 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stacie L
Saint Louis, MO74 contributions
5.0 of 5 bubbles
May 2024 • Family
I loved this tour during my stay in Tanzania! The educational videos were informative. Our guide Beverly was very knowledgeable, friendly and gave a wonderful tour of the history and production Tanzanite. The jewelry and gems on display were beautiful!
Highly recommend this tour!
Written 25 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Madeleine S
Layton, UT2 contributions
5.0 of 5 bubbles
May 2024 • Family
I decided I couldn’t leave Tanzania without a pair of tanzanite earrings and this shop didn’t disappoint! They carry a lovely selection and their prices are fair. I would highly recommend them.
Written 23 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Reyhana
canada15 contributions
5.0 of 5 bubbles
May 2024 • Solo
I had lost a Tanzanite stone from my unworn
bracelet I bought from tanzanite experience in Zanzibar on my last trip.

Hasnain offered to replace the stone for me for free.
Instead I opted for a replacement bracelet which he agreed to.

I found Edward, the staff at Serena shop to be very professional, courteous, friendly and helpful.

The bracelet had to be sent to Arusha for resizing and all this was done in an efficient manner and returned to me in time before I left Zanzibar.
Written 18 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Natalie P
Orlando, FL28 contributions
5.0 of 5 bubbles
May 2024 • Couples
We had a wonderful experience! Yasmin gave us a very educational tour of how tanzanite was found and how it’s made into the jewelry. Beautiful jewelry, and very kind people there. Thank you!!
Written 15 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

GaD
Czech Republic31 contributions
5.0 of 5 bubbles
Apr 2024 • Solo
The Tanzanite Experience is a (free) small but very informative museum. Our guide, Beverly, walked us through and gave us a detailed explanation of what tanzanite is, how it's mined and refined, and what are the characteristics. Beverly was very nice and smiley and it was an overall pleasant visit.

There is also a shop in front of the museum. I had a limited budget, but Beverly helped me choose the perfect set to match my wishes with my budget. She also advised me on what looked good on me and on the quality of the tanzanite jewellery. I was also congratulated on becoming one of tanzanite owners. It was a nice experience shopping there.

The jewellery is more expensive compared to the jewellery stores on the street, however, Tanzanite Experience provided me with all certificates and advised me on how to declare / what to show at the airport, so I feel it was definitely worth it. Therefore, Tanzanie Experience recommended.
Written 13 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Wow, that was extremely pleasing to read, thanks so much for taking out your time in writing it! :) We couldn't be happier that you had the awesome experience that you did, especially with Beverly, well done to her for keeping up the highest standard and living up to our name! :) Yes, with Tanzanite Experience, one should never be worried about price, as we try our best to ensure we are well stocked up so we have something for everyone, and grateful that this worked well for you. Thanks once more for your visit and for recommending us, until next time...!
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Cecilia N
1 contribution
5.0 of 5 bubbles
Apr 2024 • Family
I loved my experience at The Tanzanite Experience. Got to meet Beverly there who educated us very well on everything involving tanzanite, it’s mining process , took us through the museum. She did a really good job at explaining everything.
Written 9 April 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, We have read your review and are quite pleased! Thanks so much for that. Seems you had a blast with Beverly, not to show off but we truly have a remarkable team, we are delighted you got assisted very well! :) See you again soon?
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Bob L
1 contribution
5.0 of 5 bubbles
Mar 2024 • Couples
My wife and I had a trip plan to Tanzania last Fall but we had to cancel due to a rare cancer that I have had for over 7 years returned. I had to have surgery right away. I'm now a 4 time cancer survivor. My wife had her sights set on a Tanzanite ring so I called the Tanzanite Experience and asked if it was cheaper to buy in Tanzania and was told I could get the same price ordering from their website. Juaid Khan worked with us and we ended up with a fantastic ring. It took about 3 months to re-size and receive it but boy was it worth the wait.
Written 21 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Sincerely thanking you for this classic review. We are so sorry to hear about your illness, and we pray for your speediest recovery! Thank you for giving us a try, and most importantly for your patience, as we try our utmost to ensure our guests get exactly what they want especially when purchasing online. Lovely to hear that Junaid assisted you well throughout the process! It is our earnest hope that we will get a chance once more to serve you in the future! :)
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jennifer B
3 contributions
5.0 of 5 bubbles
Dec 2023 • Family
I visited museum while there and decided after return to USA that I really wanted a piece of jewelry. I picked my stone first and then the setting I wanted for it and the team there made my ring happen. They were patient with me over the course of a couple of months and I finally received my ring. I ABSOLUTELY LOVE IT and it's an investment for when tanzanite will no longer be available to purchase. Thank you to The Tanzanite Experience team
Written 12 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, We are truly appreciative of this incredible review, thanks much for taking out time to write it! :) It gives us great pleasure reading that you not only visited us physically, but that prompted you to work with us while abroad, and that through working with us, you got something that you absolutely love, now that is truly special!, thanks for giving us the opportunity! :) Indeed, Tanzanites being an heirloom, are definitely a worthwhile investment, good decision! :) Hoping to serve you once more.
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

Jelle
4 contributions
5.0 of 5 bubbles
Mar 2024 • Solo
I'm not into juwlary usually, but the exception breaks the rule, awesome experience and a very nice tour help from Beverly and her colleagues!
Written 11 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Guest, Thanks a ton for this awesome review! Sometimes not wanting to do something and then doing it and being blown away is an indescribable feeling, and we are so ecstatic that your experience with us lived up to just that! :) Well done Beverly and team for doing what you do best. See you again next time!
Written 29 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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THE TANZANITE EXPERIENCE: All You Need to Know BEFORE You Go (with Photos)

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