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Review Highlights

We had paid for all the activities in advance and according to their advertising, we were to... read more

Reviewed 6 August 2018
Zain T
via mobile

Please make your staff more polite, they tell us to go from there if we didn’t want to playing... read more

Reviewed 23 June 2018
via mobile
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Traveller Overview
  • Excellent8%
  • Very good2%
  • Average8%
  • Poor8%
  • Terrible74%
5 Aug 2018
23 Jun 2018
Suggested duration: < 1 hour
Jl. Pratama, Denpasar 80229, Indonesia
+62 361 776628
Reviews (34)
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1 - 10 of 32 reviews
Reviewed 13 August 2018 via mobile

The seawalk was done in not so clean water compared to Mauritius. However, they included pickup and drop from Novotel Bali Benoa and even gave a recorded video and snaps underwater

Thank Amit R
Reviewed 6 August 2018 via mobile

We had paid for all the activities in advance and according to their advertising, we were to receive a parasailing ride (individual) and 15 minutes of Jet ski each. Upon arrival we were lied to about the weather being too unstable for individual parasailing however...More

Thank Zain T
Reviewed 23 June 2018 via mobile

Please make your staff more polite, they tell us to go from there if we didn’t want to playing,.. when we are just thinking about what the f price 2x more expensive, and the staff are very pathetic. So we go to batara dive which...More

1  Thank MaryP5138
Reviewed 18 June 2018

I used Ciwa Sempurna's service to get a boat ride to the turtle island. The boat ride was OK. The guide took us to a place where we could see and feed small fish with zebra pattern on their skin. After that, he took us...More

Thank david1278ib
Reviewed 11 June 2018 via mobile

Referred by one of our friend here. We went for turtle island and scuba diving. Good experience. Need to clean their changing rooms. Otherwise fine

Thank Jagmohan U
Reviewed 11 May 2018 via mobile

Pathetic services! No punctuality! I.e 1. Late Pickups 2. Early wind up of services, just like trailer of a movie! The rides ended as soon as they started. Most of the rides ended within 3-5 minutes!

Thank prateek s
Reviewed 28 April 2018

Horrible service. rude, rowdy, pushy staff The rides last less than half the duration of what is advertised. Unisex toilets &changing rooms that smell of faeces. No separate showers Ridiculously expensive rates I wouldnt recommend it for anyone. Deserves MINUS ratings And there is ANIMAL...More

Thank HasithaS11
Reviewed 5 February 2018

I was here along with my wife on 28th Jan. The only reason I came here inspite of bad reviews is because my waters ports were included in the package by MakeMyTrip. First of all, the advertised times are a farce. For activities where the...More

Thank Prathamesh S
Reviewed 15 January 2018 via mobile

Charter was booked by an agent working outside our hotel Padma Legian. Was told it was a tuna / mahi mahi trip. All gear was old and didn't work, siezed reels and broken rods. used old shrimp as bait on small hooks. Engine broke down...More

Thank Brian M
Reviewed 9 January 2018

made a big mistake of trusting hotel with this tour company. paid 150$ for 2 people turtle island and snorkelling. snorkelling boat was surrounded by something what looked like or was floating human faeces, makes sense considering there like 8 locals on the boat staying...More

1  Thank Pavel K
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