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Review Highlights
bronze statuette

They have nice things. They are good in selling. I stick to a price I was willing to pay. In the... read more

Reviewed 11 January 2017
TomV2214
Historical crafts and antiques.

Found a lot of crafts and ancient and unique products on sell. Well we were cautious before making... read more

Reviewed 30 September 2018
reubenranjanfern2017
,
Noida, India
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Traveller Overview
  • Excellent61%
  • Very good13%
  • Average0%
  • Poor0%
  • Terrible26%
30 Sep 2018
“Historical crafts and antiques.”
7 Jun 2018
“Dishonest and fraudulent shopping experience”
About
This is the largest Handicraft showroom in South India which offers such a beautiful feast for the tourists. More than 40000 sq.ft building in 5 floors offers a one stop destination for all the culture and tradition of Kerala as well as other parts...more
Suggested duration: 1-2 hours
Contact
Bazar Road | Mattanchery, Kochi (Cochin) 682002, India
Website
+91 484 221 0737
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Top Selling Tours & Activities in and around Kochi (Cochin)
from US$373,00
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from US$45,00
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from US$70,00
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Reviews (15)
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Reviewed 30 September 2018

Found a lot of crafts and ancient and unique products on sell. Well we were cautious before making any transaction as we doubted its ingenuity. But okay. One can visit.

Thank reubenranjanfern2017
Reviewed 7 June 2018

We spent several hours at this gallery with friends and enjoyed looking at and learning about the beautiful carpets, hand made wall hangings/rugs etc. So much so that both couples ordered something to be sent back to the UK.. We ordered a chain stitch silk...More

Thank johnhenderson2018
Reviewed 8 May 2018

I would like to share a very important information regarding “buying jewels or stones in Kerala” especially at one shop and one seller called Faizal. Pictures of both here: he is a real escrow! I bought sapphire from this souvenir shop accredited by the Indian...More

Thank Calie40
Reviewed 25 March 2018

We were delighted by the surprise of finding such a huge range of top-quality goods behind what seemed to be a very small door - Aladdin's cave springs to mind! We were told it was a Kerala government enterprise set up in order to obtain...More

Thank NicholasArthur
Omer S, General Manager at New Castle Gallery, responded to this reviewResponded 30 March 2018

Feels great to read your amazing comments about us. It was great meeting you here Sir... Would love to see you back here in your next visit.. Have a great day ahead...

Reviewed 6 March 2018

This place has a lot to look at but if you make it to the top floor at the far front section of the gallery there is a rug shop that has some of the most stunning wool and silk rugs I have ever seen....More

Thank Sue F
Omer S, General Manager at New Castle Gallery, responded to this reviewResponded 30 March 2018

We appreciate your lovely words about us. Hoping you back here in our showroom in your next visit to India. Have a great day..

Reviewed 4 October 2017

I have travelled the world all of my life and never seen a gallery like it! The place is enormous, it has 4 floors of beautiful items which are very different from the usual items which you will find in other stores. The staff were...More

Thank garethmo67
Newcastle8055, General Manager at New Castle Gallery, responded to this reviewResponded 5 October 2017

Thank you for your wonderful words. Hoping to see you back in our showroom very soon.

Reviewed 11 January 2017

They have nice things. They are good in selling. I stick to a price I was willing to pay. In the end they agreed, it was their first sale of the day .... But check the exchange rate. The shipment took some longer: 2 months...More

1  Thank TomV2214
Reviewed 18 November 2016

We were there two years ago and purchased two precious silk carpets, one beautiful wooden elephant and Lakshmi statue (on of the most popular Hindu Goddess). It took a while but everything arrived in perfect condition and every time we look at those items our...More

1  Thank mindtreveler
Newcastle8055, Public Relations Manager at New Castle Gallery, responded to this reviewResponded 5 January 2017

Thanks for your valuable comments about us Sir/Madam. We expect you back here in your next visit to India.

Reviewed 25 September 2016 via mobile

Whilst on a cruise of the Far East our ship docked in Cochin and I wish we hadn't.I was told we could pick up some bargains at the New Castle Gallery , God how wrong that was.I disembarked early morning and got a taxi and...More

3  Thank Gary0811
Reviewed 12 June 2016

I bought expensive items in the gallery with" door to door " delivery. I got my things - 2 months later than agreed - but then they had replaced the two most valuable antiques with other items that I had not bought . How do...More

2  Thank Kristin H
Newcastle8055, Guest Relations Manager at New Castle Gallery, responded to this reviewResponded 18 July 2016

Dear Sir/Madam, Totally disappointed by the words you said about us. We had already discussed about the case so many times that the elephant and the vase are the same which you have chosen from here and we have never replaced it. Even we cannot...More

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