SEGA Republic
SEGA Republic
4
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About
The only SEGA Republic indoor theme park in the Middle East.The 76,000 sq ft indoor theme park for the young and young at heart spans two levels of The Dubai Mall. It features 15 high-adrenaline motion-simulated rides, an indoor spin-coaster and one of the largest selections of arcade and gaming machines in the world. Combining the latest in leisure technologies with high entertainment value, it represents a milestone in indoor theme park development, located on Level 2 of The Dubai Mall.
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Neighbourhood: Downtown Dubai
You can’t fail to miss Dubai’s iconic Burj Khalifa, the world’s tallest building. It towers over the city and resides in the prestigious Downtown development. Once an old army base, Downtown is now the jewel in Dubai’s crown, a beautiful residential and leisure area housing not only the world’s tallest building, but the world’s largest fountains and mall. Wide marble sidewalks are perfect for strolling, with restaurants, art galleries and children’s play areas. Specially commissioned sculptures line the roads and Downtown is often used as a canvas for modern art displays and community events such as Classic Car Shows and National Day parades. In the cooler months, cross one of the many bridges to the Burj Khalifa park and enjoy a picnic alongside residents and visitors, or enjoy a lunch or dinner watch the dancing fountains. Because of its mixed use, Downtown is a fantastic place to mix with Dubai residents and locals and watch real life unfold in a cosmopolitan environment.
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Most Recent: Reviews ordered by most recent publish date in descending order.
Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.
4.0
218 reviews
Excellent
68
Very good
100
Average
35
Poor
6
Terrible
9
Nick C
Norwich, UK58 contributions
Aug 2013 • Couples
As a couple of thirty somethings on our honeymoon we found ourselves heading off to Sega Republic in the Dubai Mall (Well, my wife would have liked to have continued viewing the 12 000 shops or how ever many they were but I dragged her in)!
We both really enjoyed the two rides we took. We went on the Jungle simulator ride and this was a real laugh. Better than I thought it would have been. We also went on the Sonic Spinner roller coaster and this was brilliant. I love my roller coasters and usually don't bother with those that don't throw me upside down but we gave it a go. Well worth the ride.
Spend a while in here to ease the shopping marathon!
We both really enjoyed the two rides we took. We went on the Jungle simulator ride and this was a real laugh. Better than I thought it would have been. We also went on the Sonic Spinner roller coaster and this was brilliant. I love my roller coasters and usually don't bother with those that don't throw me upside down but we gave it a go. Well worth the ride.
Spend a while in here to ease the shopping marathon!
Written 26 August 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
rmcc83
Seixal, Portugal2 498 contributions
Jun 2015 • Business
This is not a big amusement park, it is located inside the Dubai Mall and you don't have to pay to go inside the park. You will pay the rides that you use.
It has a few rides and it is guaranteed to make you spend a few good and fun hours.
It has a few rides and it is guaranteed to make you spend a few good and fun hours.
Written 1 September 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Waseem M
London, UK35 contributions
Aug 2015 • Family
I took my 2 kids to Sega in the Dubai Mall. One was 1.3 meters tall while the other was 1 meter tall. You will be surprised by the various rides in Sega even though it is indoors. This includes a rollercoaster which was good. The only thing you should be careful of is that Sega is not ideal for kids under 1.1 meters as they will not be able to go on many rides and end up getting bored.
Written 27 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Nadeem M
Manchester, UK4 contributions
Jul 2016 • Family
This is our 3rd time to Sega Republic and this time we were very disappointed with the experience.
One member of the staff on a ride was constantly harassing my 16 year daughter asking for her phone number, this was very unprofessional and embarrassing.
We did complain and they did promise that a full investigation would be carried out, however still awaiting for them to contact us. We paid 650 AED for the tickets and it took me to really kick a fuss to get 350 AED back which i think was unacceptable. Half of the rides were out of action and the best ones could not be used on the day pass.
One member of the staff on a ride was constantly harassing my 16 year daughter asking for her phone number, this was very unprofessional and embarrassing.
We did complain and they did promise that a full investigation would be carried out, however still awaiting for them to contact us. We paid 650 AED for the tickets and it took me to really kick a fuss to get 350 AED back which i think was unacceptable. Half of the rides were out of action and the best ones could not be used on the day pass.
Written 7 August 2016
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bassilio
Dubai, United Arab Emirates46 contributions
May 2015 • Family
This was the worst Theme Park Experience I have ever had in my whole life.
I went with my Family 7 and 6 Year Old, bought 2 power passes for around $100 each and then discovered that this rip off place is offer a package online for almost $40 for the same and no one told me, also the $100 was not enough I discovered that there are some rides not included in the price and the credit for Arcade is not enough and needs to be recharged every 2 minutes. I ended up spending $400 for 2 hours of lousy old games, dusty park, and awful TERRIBLE staff and service. The F&B Kiosks look and smell disgusting and serve disgusting "food" items. The Staff were busy eating, giggling, flirting with each other, and singing Karaoke rather than doing their Jobs. Avoid this place, go somewhere else, Magic Planet at MOE is amazing, reasonable, and the Staff are friendly.
I went with my Family 7 and 6 Year Old, bought 2 power passes for around $100 each and then discovered that this rip off place is offer a package online for almost $40 for the same and no one told me, also the $100 was not enough I discovered that there are some rides not included in the price and the credit for Arcade is not enough and needs to be recharged every 2 minutes. I ended up spending $400 for 2 hours of lousy old games, dusty park, and awful TERRIBLE staff and service. The F&B Kiosks look and smell disgusting and serve disgusting "food" items. The Staff were busy eating, giggling, flirting with each other, and singing Karaoke rather than doing their Jobs. Avoid this place, go somewhere else, Magic Planet at MOE is amazing, reasonable, and the Staff are friendly.
Written 4 August 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear Bassilio,
I am extremely disappointed you did not enjoy your visit to SEGA when you came in May 2015. I can assure you that since your visit in May there has been a change of management, and your concerns regarding park cleanliness and staff behaviour have already been addressed, and significant changes made. We are very proud of our park, and believe it offers something different from other Entertainment Centres, with our thrill rides and highly charged atmosphere. I hope you will visit us again soon, and see that it is a great leisure destination for family and thrill seekers alike.
Kind regards,
Victoria Williams
General Manager
Written 13 August 2015
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
heba c
Mauritius3 contributions
Dec 2014 • Family
We are a family of 5 with 3 children aged 12, 8 and 5. We are spending a week in dubai and went to sega republic expecting a fun and exciting indoor attraction. The sega republic arcade is very very expensive and really not worth the money, the rides are mediocre to say the least, and you have to make pay extra for the games. It is a real rip off, our advise is do not get the day pass, go in and just pay for the games or rides you and the kids are interested in, and then move on. Kidzania is right next to it and really worth the money. Big boo for sega republic!!!:(((
Written 8 December 2014
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Rubiegnzl928
Dubai, United Arab Emirates69 contributions
Feb 2017 • Friends
If you're planning to have some fun, please don't dare to try this SEGA Republic! Me and my friends went to this place after watching some movies at Reel Cinemas (Dubai mall) we wanted to play but the staffs we're busy giggling with each other and they keep ignoring us. There was this guy named Ronald, he was very rude cashier. My friends and I were confused about the packages for gaming that they have, so we ask this Ronald what package will suits for us, He didn't even bothered to help us or something instead he told us "if you want to play buy a card which is 3 AED." On that moment I've felt really upset already. he doesn't know how to give a good customer service and he's really rude, he's sarcastic also like he have a doubt if we can afford to play in that trashy theme park. He ruined everything that night for me and my friends. I would definitely not recommend this to anyone.
Written 3 February 2017
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Dear RA A,
Hope this message finds you well.
We apologise for the inconvenience with regards to experience upon your visit.
Kindly note we would like to look further into this issue directly with you, so we can be clear on reinforcing our staff training, upon a better customer service.
If you can kindly revert back to us with your contact details we would appreciate it, in order to contact you directly.
Thank you in advance.
Written 13 February 2017
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Serene-View
Doncaster, UK1 035 contributions
Mar 2015 • Family
Just walking around and came across this place. There is loads to do and keeps the children occupied and is not crammed into a small place but is well spread out. A visit is a must and you'll feel like a big kid, enjoy.
Written 18 April 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Ghanim A
Kuwait City, Kuwait211 926 contributions
Fun & Fun and more for our kids
Our two boy and their sister were so pleased
With it we fulfill the needs of their enjoyment
At our own rest
But finally the place deserve the visit
Our two boy and their sister were so pleased
With it we fulfill the needs of their enjoyment
At our own rest
But finally the place deserve the visit
Written 30 January 2015
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
PrestonGuild
United Kingdom56 007 contributions
Aug 2013 • Family
We saw Sega Republic in Dubai Mall in past visits but gave it a miss as we were usually short of time. With our youngest a bit older and as we could unlimited ride pass at a discount as part of entry to the Dubai Aquarium we decided to go for it and the kids were more vocal about attending this time.
It is based in two levels, more video games in the lower level and more rides on the upper floor. The kids certainly enjoyed the rides especially our youngest who quickly made friends with other kids and lead his new found gang to various rides.
You do have to fork out extra for the video games and other games and the kids were under strict instructions that they could only go on the rides that there wristband allows them to.
We went in the afternoon on a weekday so long lines were not an issue.
It is based in two levels, more video games in the lower level and more rides on the upper floor. The kids certainly enjoyed the rides especially our youngest who quickly made friends with other kids and lead his new found gang to various rides.
You do have to fork out extra for the video games and other games and the kids were under strict instructions that they could only go on the rides that there wristband allows them to.
We went in the afternoon on a weekday so long lines were not an issue.
Written 10 November 2013
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Bonjour il y a t'il Des trampoline dans le park ?
Written 11 February 2017
Hi..how long is the ticket valid for? Do I still need to pay for other things in the theme park?
Written 5 September 2016
There are different category of tickets and passes. Please check online or make at sight enquiries before your purchase.
Written 6 September 2016
Hi, I need info...
If I buy Sega Republic tickets online, can I share the ticket between my family member?
For example, I buy ONE online ticket with 150 AED credits in it,
and when using it, I want it to be shared between my 2 kids for a 20 AED ride (which will deduct my ticket credit 2x20=40 AED).
So can they use the same ticket to ride together?
Or one ticket is locked to only a single person?
Written 21 May 2016
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