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Insider City Tours & Excursions

Open Now: 09:00 - 19:00
Open today: 09:00 - 19:00
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Certificate of Excellence
Traveller Overview
  • Excellent89%
  • Very good8%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“tunnel tour”(158 reviews)
“free tour”(56 reviews)
About
When we first started providing guiding services in Sarajevo in 2000, there were just a few of us. We were full of enthusiasm, creative ideas and ready to work hard, apply effort and learn. With the passage of time some of us went on different...more
Open Now
Hours Today: 09:00 - 19:00
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Suggested duration: 2-3 hours
Contact
Zelenih Beretki 30, Sarajevo 71000, Bosnia and Herzegovina
Website
+387 61 190 591
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Reviews (922)
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731 results
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All reviews times of misfortune tour tunnel tour free tour police officer great tour perfect english personal experience first hand hour tour historical facts an excellent guide three hours great insight sniper alley private tour recent history two hours
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1 - 10 of 731 reviews
Reviewed 1 week ago

Really enjoyed my tour with Insider. It was a cold and foggy day, but Haris was able to keep it an interesting experience thanks to a broad general knowledege and some interesting personal stories from the siege. Would definetely recommend!More

Date of experience: December 2018
1  Thank Aäron M
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Aäron! We appreciate you finding some time to write a review of the tour. The siege of Sarajevo and the war is a delicate thing to talk about, therefore it is always better to hear stories from someone who has experienced it. Thank you...More

Reviewed 2 weeks ago

Hamza was an incredible guide on my walking tour through Sarajevo. He shared the history, cultural and interesting tidbits on the city and country as a whole. I thoroughly enjoyed his walking tour!

Date of experience: December 2018
1  Thank soulessentialtravel
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear! Thank you for the review of the walking tour you had. It is great to hear that you enjoyed it. Best regards! Insider Team

Reviewed 3 weeks ago via mobile

Interesting, informative and well run. I would recommend it to anyone looking for a good general brief on the warMore

Date of experience: December 2018
Thank T9552CXrobh
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 3 weeks ago

Dear! Thank you for taking your time to write a review for us. We are very glad that the Free Tour was informative for you and most certainly we appreciate your recommendation. Greetings from snowy Sarajevo and we hope to see you again! Best regards!...More

Reviewed 4 weeks ago

Nermin was a great tour guide! He knows from first hand, what happened and how he lived these horrible years of war in Sarajevo. He used to be police officer during the siege of Sarajevo and he will be able to explain you many of...More

Date of experience: November 2018
Thank ThorHeyerdahl
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 3 weeks ago

Dear Thor! Thank you for taking your time to write a review about the tour you had. It is a pleasure to hear that it was such a great experience for you. We will pass your words to our guide Nermin and most certainly he...More

Reviewed 21 November 2018

My tour, “The Times of Misfortune”, was conducted by a true expert tour guide - Narmine. Listening to him share about the city of Sarajevo and the sad experiences of the 1992-95 siege of the city was like absorbing the materials in a book -...More

Date of experience: November 2018
1  Thank CentralEurope2018
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear! It is a pleasure to hear that the tour you had was such an informative experience for you and that you enjoyed it. Being a tour guide is not just about giving you informations about the subject, but to fulfill it with a personal...More

Reviewed 11 November 2018 via mobile

I chosen my words carefully and I ment it. They are by far the most professional team I’ve seen in Sarajevo. Their guide are very knowledgeable and extremely curious. They offer a free walking tour every day .. you would think since it’s free that’s...More

Date of experience: November 2018
1  Thank mikegamil
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Mohamed! We thank you for providing us this review. Same as you have chosen the right words, so do we find the best people for Insider Team. Being a great tour guide is not just about giving you basic informations about the subject, but...More

Reviewed 2 November 2018 via mobile

We went on a 3 hour tour of the city. The tour included the Latin Bridge, the Old cemetery, town hall, marketplace. So much to see in Sarajevo! Our guide was Jenny, she is knowledgeable and fun to be with. I highly recommend this!

Date of experience: November 2018
1  Thank Katherine M
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Katherine! Thank you for your words. It is our main goal to spread positive energy with our guests. We appreciate your recommendation. Greetings from Sarajevo! Insider Team

Reviewed 2 November 2018 via mobile

I did the Free tour offered by them today and had a really great experience! Our guide Haris explained the complex history of the city and showed us the main tourist attractions of the “Old Sarajevo” in about 1 hour and 30 minutes. Certainly recommend...More

Date of experience: November 2018
1  Thank Brunno V
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Brunno! Thank you very much for the review. We appreciate it a lot. Greetings from snowy Sarajevo and hopefully see u again sometime! Best regards! Insider Team

Reviewed 31 October 2018 via mobile

We made our free tour with Hamza. He explained everything with a lot of interest and passion. It was great, we loved the experience!!

Date of experience: October 2018
2  Thank Beatriz P
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear Beatriz! It is a pleasure to hear that you loved the tour you had with our guide. See you again in Sarajevo! Best regards! Insider Team

Reviewed 26 October 2018

We went on a 3 hour walking tour with a very personable young man, Faruk. He gave us insights into the history, culture and food of the city in an interesting and unbiased way. We now have a greater understanding of the complexities of the...More

Date of experience: October 2018
1  Thank barb2306
sarajevoinsider, Front Office Manager at Insider City Tours & Excursions, responded to this reviewResponded 1 week ago

Dear! We are glad to hear that the tour was such an informative experience for you and that you have better understanding of the Balkans and its complex history. We appreciate your review. Best regards! Insider Team

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Questions & Answers
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Dimitrz
1 May 2018|
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Response from TomasoF_13 | Reviewed this property |
‘Between 5 and 10 it’s ok
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Hannonpe
16 December 2014|
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Response from planetgirl711 | Reviewed this property |
Right across the street a few paces down from the corner where the assassination took place is a great tour agency - Insider tours .... get a private guide . Their guide are amazing. Mine was Adnan and he brought such... More
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