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Navimag

Open Now: 09:00 - 13:00, 14:30 - 18:30
Open today: 09:00 - 13:00, 14:30 - 18:30
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Review Highlights
a different way to travel

we travelled from Puerto Natales to Puerto Montt in the second week of April 2018. Our ferry Eden... read more

Reviewed 4 May 2018
keklapis
,
West Midlands, United Kingdom
Beautiful landscape but experience could be so much better with minor changes

We travelled from Puerto Natales to Puerto Montt. The ferry Eden departs Puerto Natales every... read more

Reviewed 21 April 2018
agamala
,
Canberra, Australia
Read all 313 reviews
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Traveller Overview
  • Excellent28%
  • Very good35%
  • Average13%
  • Poor10%
  • Terrible14%
Travellers talk about
“puerto eden”(19 reviews)
“open sea”(11 reviews)
About
Connecting the Chilean Patagonia through the southern fjords. Come and join us in a different travel experience #traveldifferent
Open Now
Hours Today: 09:00 - 13:00, 14:30 - 18:30
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Contact
Diego Portales 2000 | 1st Floor, Puerto Montt 5505800, Chile
Website
+56 2 2869 9900
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All reviews puerto eden private bathroom open sea torres del paine low season common areas see whales cargo ferry flora and fauna person cabin your luggage vegetarian options poor weather keep in mind soup bunk beds chilli
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1 - 10 of 176 reviews
Reviewed 8 June 2018

Are you willing to be abused because they really do not want your business. I just completed my sixth and last trip using the Navimag Service between Puerto Chacabuco and Puerto Montt. The ferry was scheduled to leave at 8 PM and I was to...More

1  Thank Fred E B
Reviewed 4 May 2018

we travelled from Puerto Natales to Puerto Montt in the second week of April 2018. Our ferry Eden was delayed by 48 hours due to rubbish weather so it did not arrive until Wednesday and we boarded on Wed night ready for Thurs morning departure....More

1  Thank keklapis
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 5 May 2018

We greatly appreciate this comment and of course we will take into account all the comments that mention us. Very thankful

Reviewed 28 April 2018 via mobile

I traveled from Puerto Montt to Puerto Natales and stayed in a two bed room with private bathroom. The beds were more comfortable than on any other cargo ship on which I've traveled. Also my bathroom came with a hot water shower. The staff cleaned...More

2  Thank Discover755750
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 5 May 2018

We are very happy that the trip has met your expectations, definitely your opinion clearly describes what it means to travel on our ferries. Thank you!

Reviewed 21 April 2018

We travelled from Puerto Natales to Puerto Montt. The ferry Eden departs Puerto Natales every Tuesday morning, but boarding happens the evening before at the bus station (Rodovario), luggage can be also left there in the Navigmag office from 8:30 am. Overall good and smooth...More

1  Thank agamala
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 5 May 2018

We greatly appreciate this comment and of course we will take into account all the comments that mention us. Very thankful

Reviewed 8 April 2018 via mobile

Old ship but I found it actually charmfull. But yeah.. Old 😊 Good food with some chilian specialties, more will be nice and fish as well. And vegetarian option! Days go by surprisingly fast : sunrise, breakfast, contemplation/books, lunch, contemplation, lecture, dinner, movie. More chilean...More

Thank FloraC186
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 5 May 2018

Thank you for your comments :)

Reviewed 9 March 2018

We took the ferry from Puerto Natales to Puerto Montt. Weather was abominable so we spent lots of time in the lounge with the tour guide (good presentations!), to watch an evening movie or just to read & relax. Three meals a day were cafeteria...More

Thank Karen75017
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 20 March 2018

Hi Thank you for your opinions, we regret that you had bad weather. We will consider your comments. :)

Reviewed 4 March 2018

4 days, 3 nights but infact 4 nights. I found Navimag very difficult to deal with over the internet. The booking process was OK, but follow up questions about boarding procedures were never answered properly. Then two days before sailing we got an email reminding...More

Thank Geoff_Heather
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 7 March 2018

Thanks for your comments 🙂

Reviewed 21 February 2018

It was a special way to transport from Puerto Natales to Puerto Montt. We stayed in the 2 person room with porthole so we had light in our room. The bed was very comfortable and it was nice to have a desk in the room....More

Thank gooutintheworld
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 7 March 2018

Thank you! we are glad you enjoyed the trip.

Reviewed 27 January 2018

First, we had great weather and booked a AAA cabin. It was comfortable and relatively clean. We brought our own food on board which was nice to have as alternative to the food served - the food they provided wasn't bad and would get the...More

3  Thank Cooper F
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 19 February 2018

Thank you for your valuable feedback, help us improve.

Reviewed 18 January 2018 via mobile

We took the 24 hour ferry ride from Puerto Chacabuco to Puerto Montt with our rental car for the return trip from our Carratera Austral tour to Santiago. Whilst it was challenging and an unknown to us facilitated by broken English and broken Spanish we...More

Thank baafreo
Manager N, Director de Relaciones Públicas at Navimag, responded to this reviewResponded 31 January 2018

Thank you for your comments, we are glad you understand the meaning of traveling by ferry, and have had a good experience. ☺️

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Questions & Answers
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jabberwock48
13 October 2018|
Answer
Response from agamala | Reviewed this property |
We used the website, not wanting to risk it, so we did not enquire at the office.
0
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JeffreyVictoriaBC
10 January 2018|
AnswerShow all 2 answers
Response from Manager N | Property representative |
Hello Jeffrey, the Puerto Montt trip rate to Puerto Natales and vice versa varies according to the type of cabin you choose, I don't know where you saw that rate of 1000 USD, so I cannot understand what it's mean. If you... More
1
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Geoff_Heather
7 January 2018|
AnswerShow all 3 answers
Response from asmhw857 | Reviewed this property |
The Navimag communications aren’t very clear! From Puerto Natales, you board the ferry the night before the ferry’s departure. You sleep on the boat so that they can leave early in the morning if necessary. I think we... More
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