Isetan Scotts

Isetan Scotts, Singapore: Hours, Address, Isetan Scotts Reviews: 4/5

Isetan Scotts
4
10:00 AM - 9:30 PM
Monday
10:00 AM - 9:30 PM
Tuesday
10:00 AM - 9:30 PM
Wednesday
10:00 AM - 9:30 PM
Thursday
10:00 AM - 9:30 PM
Friday
10:00 AM - 9:30 PM
Saturday
10:00 AM - 9:30 PM
Sunday
10:00 AM - 9:30 PM
About
A Japanese department store with many branches across Singapore, Isetan is particularly popular in the city-state because of its huge range, fair prices and good service.
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4.0
143 reviews
Excellent
31
Very good
64
Average
40
Poor
3
Terrible
5

TubbyTubs
Asia377 contributions
Best place to get premium meats and vegetables!!
Feb 2021 • Couples
Consistently, Isetan Scott’s carries the best meats, especially from Japan and best farms from US (Snake River Farm). Vegetables are also of top quality. No wasted calories.
Written 7 February 2021
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

ManngaDua
Singapore, Singapore396 contributions
Good supermarket
Nov 2020 • Solo
Honestly, Isetan is nothing special, but just a normal department store. Only highlight is the supermarket. They sell various food and household items imported from Japan. Sometime, they do seasonal event selling special local food from Japan. I drop by whenever I want to buy Japanese rice or seasonings.

For local items such as fresh vegetables and dried goods, better go to neighborhood supermarket as the price is at high side.
Written 20 December 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Chrisinkingwood2
Houston, TX4 980 contributions
Like in Japan, great food in grocery store
Sep 2019
If you like Japanese food, check out the grocery store in the lower level. They have lots to choose from and things to taste while you shop! I went 3 times it was so good!

Easy to find at the north end of Orchard Rd.
Written 26 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Lost In Asia
Singapore, Singapore2 266 contributions
Great Supermarket
Sep 2019
The supermarket on the basement is a heaven for japanese food and drinks, we love to hang out here for some fresh sashimi and sake.

just buy from the supermarket, and eat it there, there is a counter bar for you to sit and drink.
Written 15 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

973daheek
Singapore7 contributions
nice!
Jul 2019
it's located in Orchard and easy access. There are Super market, bakery, restaurants, retail shops and Theater.
Written 4 September 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Travelingandtastingtheworld
Dallas, TX716 contributions
This is a poor version of the Isetan in Tokyo
Mar 2019 • Friends
I have been to the Isetan in Tokyo and it blew my mind away. The location in Singapore is a disgrace. It’s like comparing Newman Marcus to a Macy’s. The quality of products are different. The service and atmosphere is different.

The food basement might be adequate for Singapore but it is nothing like the one in Tokyo.

I was utterly disappointed.
Written 31 March 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Bo H
Melbourne, Australia1 contribution
Rude customer service at Isetan supermarket
Aug 2018 • Couples
I am from Australia visiting my husband’s family who lives in Singapore. Never ever I had any bad experience from any supermarkets or department stores during my visits except for your supermarket store.
We went shopping and happened to walk past your Isetan supermarket in the basement. I was not too sure whether it was stated in your rules of entry that photography was banned as we entered your store without checking the rules of entry. However as I was shopping with my husband I pulled out my phone to take photos of your grapes to send to my mother-in-law who was currently at work at the time to ask which type of grapes she wanted me to get, I was interrupted rudely and abruptly by one of your staff. I asked her what the issue was and she abruptly said “no photo”. I asked her “excuse me did you mean I cannot take photos of your products in this store?”. She looked annoyed and raised her voice “NO PHOTO”. I said to her “Alright I am sorry I did not know”. I thought that was the end of it but unfortunately not. As my husband and I walked around the store to see what else we wanted to buy, she followed us very closely behind to the point I felt like I was being stalked. I understand your staff wanted to make sure that I would not take photos while shopping in your store but I felt like I was treated as if I was a criminal. So we decided to not buy anything due to the rude behaviour of your team member and the discomfort she was causing us.
No offence but I can get the same products with better customer service at Don Don Donki.
Written 14 August 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

LUVBALIBEACH
Singapore842 contributions
Self contained shopping mall connected to other malls underground
Jul 2018 • Friends
Love this mall cos its Japanese. However other than manager looks Japanese, staff are locals or foreigners. Service is generally good except the young cashier. They dont seem to want to communicate, sad but true. The indian staff there is the best. Recommend items and able to explain very well. She is a GEM. The young cashier I guess prefers talking to app than human.
Still I love this mall. Shop here at least once or twice a month and more when in orchard on errands.
4 storey with a supermarket at basement. Outside this supermarket, there is a kopitiam food court, a toastbox and a japanese restaurant. We had tried all 3 food outlets.

The shopping mall is clean, neat and orderly...typical of japanese mall. There is the shaw cinema at the 5th level so after the movie we will go shopping. There are many designer brands under club 21. Calvin klern DKNY, vivien westwood and a pop up club 21 store housing various designer brands. There are also other brands like desigual, agnes b, esprit, etc. You can connect to shaw center from level 2 or 3. There is a mango store here
Mass brands are also available. There are many sale discounts so very nice to shop. At level 1, you have coach, anteprima,etc.
So there are always items to purchase.

We bought a desigual jacket and a bao bao bag here in July.

There are a few restaurants or cafe on level 2, 3 and 4. So one could have coffee and snacks then shop again. Later to have dinner so you see, everything is self contained.

Nearest MRT is orchard.

The supermarket is vibrant, many japanese snacks and fast food.

It is never overcrowded unless sale event.

Really a great mall in a perfeft location!

Perhaps there could be some japanese cultural events held here. Be great to learn kore about Japanese culture.
Written 7 August 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

57Andrea1957
Elgin, UK172 contributions
a superb shopping experience......
Mar 2018
I love this Japanese store. It's easy to spend money. This time I wandered by the underwear department. I was served by Celine at thr triumph section. This is a lady who knows her job. I was looking for a white bra but they didn't have my size, however, she brought an alternative.... a lavender coloured one and she brought a white tea shirt to put over it..... guess what.... it was amazing. This is now my new white and it doesn't show thru. Wore it out to dinner that night with a lovely cleavage and it was sexy too. My second one was half price. Just before I was heading back home I went back for some more and came away with five new colours ..... the staff are wonderful.
Written 26 March 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Erico2709
Singapore, Singapore1 912 contributions
Compact mall
Feb 2018 • Couples
Isetan has been around in Singapore for a long time so the brand is well respected and recognized. They have a good golf section for men and also, a section which put all items on sales going on a regular basis near to the men section.
Written 22 February 2018
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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Frequently Asked Questions about Isetan Scotts

Isetan Scotts is open:
  • Sun - Sat 10:00 - 21:30


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