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Certificate of Excellence
Traveller Overview
  • Excellent74%
  • Very good21%
  • Average3%
  • Poor1%
  • Terrible1%
Travellers talk about
“octopus card”(3 919 reviews)
“subway system”(259 reviews)
“trains run”(157 reviews)
About
Getting around Hong Kong couldn't be easier than with MTR. As MTR lines cover all major districts, it is quick and convenient to explore the whole city. There are nine commuter rail lines with easy interchange as well as a Light Rail network and...more
Contact
Hong Kong, China
Jordan / Yau Ma Tei
Website
+852 2881 8888
Call
Ways to Experience MTR
from US$36,30
More Info
from US$73,30
More Info
from US$64,80
More Info
from US$125,70
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Most Helpful Positive Review
Reviewed 25 June 2017

This is certainly one of the better rail systems I've encountered. Trains are very frequent, they are easy to access especilly with an Octopus card, they cover a large part of HK (and extensions are underway), they are clean and they are cheap. One other...More

18  Thank paul g
Most Helpful Critical Review
Reviewed 15 March 2016

Time schedule is their management priority because they'll be fined by government on time delay due to problems. The management looks after stock holders more than customers. Don't expect good customer service. Personal bad experience were hit by train doors and no response after complaint...More

3  Thank bhltsang
Reviews (21 070)
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15 530 results
Traveller rating
12 299
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336
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LanguageEnglish
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12 299
2 808
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Show reviews that mention
All reviews octopus card subway system trains run always on time rush hour public transport mode of transport day pass airport express new territories hong kong island exits network systems user signage convenience
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1 - 10 of 15 530 reviews
Reviewed today

Great transport system and very inexpensive. We all puchased Octopus cards on arrival and we traveeled all over Hong Kong with ease.

Thank LorraineB412
Reviewed yesterday via mobile

Very intuitive, convenient and cheap. In the four 4 days we were in Hong Kong that’s all we ever used. Most trains go every two minutes.

Thank Lars B
Reviewed yesterday

What can I say, it is the subway. But it is incredibly easy to use. The rout maps are clearly marked. On the newer trains, the maps are electronic and blink to indicate the station you are arriving at. All of the entrances/exits are numbered...More

Thank R_Ryer
Reviewed yesterday

great and clean system, on time and fast. get you where you want to go if you know the system, very easy to use.

Thank Hamedgol
Reviewed yesterday

One of the easiest underground systems we've used around the world. Clean, cheap and with free wifi. Even in such a busy country, no delays, all seems to run smoothly.

Thank Sorig T
Reviewed 2 days ago via mobile

First time in Hong Kong and of course , I am taking the local transport to get a feel . It’s the same as any countries with train system . The trains are clean and seats are made of metal . Seems the space constrain...More

Thank Q1615MQjos
Reviewed 2 days ago

The system is very efficient, fast and signature is clear. The fair is reasonable for HK $300 it last us for a week and we still have money balance on the Octopus card. Cabins are fully air-conditioned, hygienic and clean. Plenty of shops and convenient...More

Thank Fanny L
Reviewed 2 days ago

We found it easy to get information about a card you can fill up, and easy to buy and use, and a great convenience even if you are a tourist for short time.

Thank cefnice
Reviewed 2 days ago

Ticket machines and platform signage written in Chinese and English helps. Route map can be confusing at times but easy once you get used to it, recommend planning your route in advance to avoid any problems. Only criticism is there should be more escalators for...More

Thank TSLLL
Reviewed 2 days ago

Great way to get around Hong Kong once you get to grips with it. We used the MTR all the time & found it really good, not expensive & easy way to get around. The trains & stations are clean & easy to follow the...More

Thank r1gjwm
View more reviews
Nearby
Jordan / Yau Ma Tei
The Jordan and Yau Ma Tei neighbourhood is where you
will find some of the more authentic areas of Hong
Kong. Not as glamourous or busy as its neighbours Mong
Kok to the north or Tsim Sha Tsui to the south, Yau Ma
Tei is often mistakenly overlooked by visitors on
their trips to Hong Kong. Exploring parts of this area
makes you feel like you’ve been transported back in
time. A large part of the neighbourhood draws from the
...More
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Questions & Answers
Ask a question
Passport798299
18 August 2018|
AnswerShow all 3 answers
Response from garfield1996 | Reviewed this property |
Based on my search for journey from Tsim Sha Tsui in Kowloon > Causeway Bay MTR staion/ Sogo shoppinng mall, Uber XL is approx HKD114, and, MTR ticket is HKD12.3 (octopus card) or HKD14 (single journey ticket) per pax. MTR... More
1
Vote
Best_traveler_now
30 April 2018|
AnswerShow all 9 answers
Response from HinLeung919 | Reviewed this property |
Airport Express is indeed a part of MTR system but using a separate fare system and ticket hall, like the difference between London Heathrow Express and National Rail. There is no shuttle bus directly goes to Langham Place... More
0
Votes
Best_traveler_now
30 April 2018|
AnswerShow all 9 answers
Response from Phil R | Reviewed this property |
hi there - there are plenty of maps on the internet to check locations. what was good when we used however was each station had machines to buy your individual persons ticket (either single or return journey). Machines were... More
1
Vote