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Certificate of Excellence
Traveller Overview
  • Excellent31%
  • Very good45%
  • Average13%
  • Poor4%
  • Terrible7%
Travellers talk about
“economy class”(21 reviews)
“taipa terminal”(18 reviews)
“earlier ferry”(10 reviews)
About
Launched in November 2007, Cotai Water Jet is a premium high-speed ferry service between Hong Kong and Macao. As of Dec 2017, the maritime jet fleet has serviced more than 67 million passengers and in 2017 averaged approximately 94 daily sailings...more
Contact
Macau Taipa Ferry Terminal, Hong Kong, China
Sheung Wan
Website
+852 2359 9990
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Reviews (562)
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372 results
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146
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LanguageEnglish
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122
146
49
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All reviews economy class taipa terminal earlier ferry ferry companies shun tak through immigration hk macau ferry service cleared customs comfortable ride day trip to macau sheung wan station priority boarding both ways great ferry hour ride free shuttle buses
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1 - 10 of 372 reviews
Reviewed 1 week ago via mobile

Well All we can say is beware when buying tickets to Macau with this company..... You buy a return ticket with them but that is where the nightmare begins!!!!! When you buy your return tickets this company have a habit of making your return ticket...More

Date of experience: November 2018
Thank 236raymondj
Reviewed 2 weeks ago via mobile

We went to Macau 🇲🇴 from Hong Kong 🇭🇰 island and used the Cotai water jet service. Takes about one hour and is smooth and fast. We went first class and sat upstairs where you get a drink and snack included and are served at...More

Date of experience: November 2018
Thank 364andym
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 1 week ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 3 weeks ago

I went with Cotai for my day trip from Kowloon to Macau and was overall pleased. The check-in process is pretty quick and painless, you can arrive close to the departure time. The trip takes around 1 hour but it goes by quickly. The economy...More

Date of experience: October 2018
2  Thank RicardoT2892
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 4 weeks ago

We were really pleased with the service we received from Cotai Water Jet Ferry. We arrived at the ferry terminal a couple of hours early but no problem they let us travel on an earlier ferry the same on our return to Hong Kong Island....More

Date of experience: November 2018
Thank SueJim126
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 weeks ago

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 26 October 2018 via mobile

I haven't actually tried the turbojet yet but cotai water jet for to me is already impressive. Very convenient, traveler's friendly, very clean, very time strict. This one deserves my 5 stars

Date of experience: October 2018
Thank Reyjhon
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 29 October 2018

We thank you for your positive feedback and delighted to note that you had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued support.

Reviewed 15 October 2018

We chose to take the ferry from Hong Kong to Macau because of the abundance of connecting flights to our destinations. Of the 2 ferries available, Cotai had more times available to reach Macau (late - our flight didn't arrive until after 6pm) and to...More

Date of experience: June 2018
Thank jandc5744
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 18 October 2018

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 14 October 2018 via mobile

As it was a Sunday morning when we were leaving HK Shun Tak terminal, it was likely peak and we did not purchase advance tix online. At 10am, the next earliest sailing is 1030am on 1st class and 1130am on economy. Price is hkd310 vs...More

Date of experience: October 2018
Thank JoyceGKK
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 18 October 2018

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 7 October 2018 via mobile

The ferry was delayed for over 1 hour bc they didn't have enough staff to move luggage. We arrived in Macau after 11 PM which ruined all our plans.

Date of experience: October 2018
1  Thank Resort822257
Reviewed 7 October 2018

Hong Kong to Macau on Taipa side journey with Cotai Water jet was smooth. Inside one feel traveling in aeroplane. No refreshment not even a water.....very sadMore

Date of experience: September 2018
Thank Mainaaya
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 8 October 2018

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

Reviewed 29 September 2018 via mobile

Used this service for a day trip Kowloon to Macau. Comfortable, quite and reasonably priced way to travel. Went economy on way over and first class on the way back. For the extra is just stay in economy next time. Seats were wide with plenty...More

Date of experience: September 2018
Thank Dale F
Cotai_Water_Jet, Manager at Cotai Water Jet, responded to this reviewResponded 2 October 2018

We thank you for your positive feedback and delighted to note that you and your little boy had a positive experience on your last trip on Cotai Water Jet. We look forward to welcoming you again in the near future and thank for your continued...More

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Nearby
Sheung Wan
Unlike most of Hong Kong’s other popular districts,
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boutique cafés are tucked away in every side street in
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vintage clothing and handmade leather goods stores –
it’s no surprise fashionistas flock to this area.
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Questions & Answers
Ask a question
Edith I
28 October 2018|
AnswerShow all 3 answers
Response from Cotai_Water_Jet | Property representative |
For boarding, we only need to check the certificates for our Birthday Celebration Promotion.
1
Vote
Tot2Travel
15 September 2018|
AnswerShow all 2 answers
Response from Mishra_Ashesh | Reviewed this property |
Return tickets are point to point.....
0
Votes