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Review Highlights
Arrival from Nairobi

Only comment is that there are no trolleys available and there was a very long ramp and walk under... read more

Reviewed 4 weeks ago
Carol W
,
Solwezi, Zambia
via mobile
Crowd management needed

We arrived here; so didn't really get a chance to see the entire station. But our fleeting... read more

Reviewed 31 August 2018
LetsGoSightseeing
,
Noida, India
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Traveller Overview
  • Excellent16%
  • Very good25%
  • Average39%
  • Poor12%
  • Terrible8%
4 weeks ago
“Arrival from Nairobi”
31 Aug 2018
“Crowd management needed”
About
Suggested duration: 2-3 hours
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Miji Kenda Street, Mombasa 80100, Kenya
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Reviews (24)
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1 - 10 of 19 reviews
Reviewed 4 weeks ago via mobile

Only comment is that there are no trolleys available and there was a very long ramp and walk under the platform which was quite dark as well. But the staff were helpful in terms of indicating where you should go.

Date of experience: December 2018
Thank Carol W
Reviewed 14 December 2018 via mobile

I just feel like going back to Mombasa using the train. It's very comfortable, have a smooth flow, potholes or bumps.the inside temperatures are always controlled.

Date of experience: November 2018
Thank jefasio
Reviewed 14 October 2018

Took train from Nairobi to Mombasa was very impressed with the great service friendly and welcoming staff. Food was great too.

Date of experience: January 2018
Thank Mike M
Reviewed 12 September 2018 via mobile

The new Mombasa terminus looks like it’s something out of the future. Very spacious, plenty of security (sniffer dogs, 2x x-rays, armed guards, police) and not too busy. Train is well-designed with paid trolley service and tables. Interesting to see that Chinese staff continue to...More

Date of experience: September 2018
Thank Paul F
Reviewed 31 August 2018

We arrived here; so didn't really get a chance to see the entire station. But our fleeting impression was that it is a big & chic terminus which needs crowd management. The toilet was woefully inadequate for the large number of passengers alighting. Similarly, getting...More

Date of experience: August 2018
Thank LetsGoSightseeing
Reviewed 15 August 2018 via mobile

Great train, just give plenty of time for huge traffic and security . There are several security Checkpoints, the traffic to the station is horrible, you have to buy tickets using a MPESA system and the. Pick them up. Complicated! HOWEVER, the train station itself...More

Date of experience: April 2018
Thank Jenna M
Reviewed 15 April 2018

Only 5 hours to Mombasa from Nairobi and it was a comfortable ride on the new SGR train, make sure you carry your own food, what is on the trolley is not appealing. The train leaves on time, and it was clean. Arrive early as...More

Date of experience: March 2018
1  Thank Ania G
Reviewed 10 February 2018

Once upon the time it use to be my favourite place for arrivals to Mombasa, with the night train from Nairobi. Since then a lot have changed after the chinese have build The Mandraka Express, which connect Nairobi and Mombasa within 4 1/2 or 6...More

Date of experience: January 2018
Thank TerjeHoegberg
Reviewed 22 January 2018

Take the train its good, fast comfortable and very affordable while its secure and always on time i would take it again

Date of experience: January 2018
Thank Taskeen F
Reviewed 11 August 2017

It's just to travel from a to b. Not to visit or adore. Does it function , except the toilets. They're GROSS

Date of experience: September 2016
Thank Tina P
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