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Westgate Shopping Mall

Mwanzi Road | Westlands, Nairobi, Kenya
+254 715 557775
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Review Highlights
Shopping

Beautiful shops , love art caffe vwery clean top security.. Lots of choices to make on... read more

Reviewed 3 days ago
Maureen W
via mobile
Nice but small shopping mall

Quality shopping centre with a good selection of brands and restaurants, but generally small... read more

Reviewed 3 weeks ago
AkramAwad
Read all 115 reviews
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Westgate, Nairobi’s premier shopping mall is East Africa’s finest shopping , leisure and pleasure destination for millions of resident and international visitors. With lots of daily, weekly and monthly entertainment options for the whole family; Westgate is the only shopping mall in East Africa that has shoppers engaged in exciting and enlightening events for all. With over 80 stores and a variety of art and crafts kiosks all open from 9:00 a.m. to 8:00 p.m. as well as entertainment outlets and restaurants that are open past midnight seven days a week; Westgate upholds the standards to keep our shoppers happy and give them the best variety. Westgate Shopping Mall attracts a highly cosmopolitan and sophisticated clientele, and reaches a well-defined and attractive demographic audience. Located in a serene environment along Mwanzi Road in Westlands, Westgate Shopping Mall is easily accessible from the city center. Shoppers are assured of enjoyable and convenient shopping in a relaxing atmosphere, all under one-roof. Westgate also has ample parking.
  • Excellent36%
  • Very good44%
  • Average15%
  • Poor1%
  • Terrible4%
Travellers talk about
“nice mall” (6 reviews)
“art caffe” (4 reviews)
Open Now
Hours
Hours Today: 08:30 - 20:00
LOCATION
Mwanzi Road | Westlands, Nairobi, Kenya
CONTACT
Website
+254 715 557775
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Write a ReviewReviews (115)
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All reviews
"nice mall"
in 6 reviews
"art caffe"
in 4 reviews
"nakumatt supermarket"
in 3 reviews
"boutiques selling"
in 2 reviews
"proper sit down meal"
in 2 reviews
"huge variety of things"
in 2 reviews
"several floors"
in 2 reviews
"security check"
in 2 reviews
"couple of hours"
in 2 reviews
"visiting nairobi"
in 2 reviews
"cinema"
in 18 reviews
"media"
in 5 reviews
"attack"
in 6 reviews
"escalator"
in 5 reviews
"westlands"
in 5 reviews
"artcafe"
in 2 reviews
"kiosk"
in 4 reviews
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1 - 10 of 100 reviews

Reviewed 3 days ago via mobile

Beautiful shops , love art caffe vwery clean top security.. Lots of choices to make on restaurants ...lovely view of waterfalls from dormans

Thank Maureen W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 weeks ago

Quality shopping centre with a good selection of brands and restaurants, but generally small compared to other malls in the city. Many shops are yet to open/reopen.

Thank AkramAwad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 1 week ago

Thanks for the review :-) We are super excited to be welcoming both Local and International Brands at Westgate Shopping Mall very very soon. #SomethingBigIsComing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

It is very tiny place which is a lot of guards. l would recommend The Village Market because it has a good choice of restaurants, more shops also beautiful and clean, however could not be a shopping place.

Thank malilyn9_
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 9 July 2018 via mobile

We love going to Westgate shopping mall as a family. It's never crowded and a good selection of shops. It's cinemas are the best and a few selection of good places to eat. It's lacking grocery shop at the moment but they have plans to...More

1  Thank menye3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 1 week ago

Thanks for the review :-) We are glad you and your family enjoy what we have to offer. Also, we are super excited to be welcoming both Local and International Brands at Westgate Shopping Mall very very soon and offer you more variety. #SomethingBigIsComing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 April 2018 via mobile

A reasonable sized mall in the center of Westlands, in Nairobi. Ample parking inside and outside. Variety of stores and eating places. Top floor has a cinema also that screens Bollywood movies.

Thank sainbasha
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 1 week ago

Wait till you see our new wing :-) Glad you are enjoying what we have to offer so far. #SomethingBigIsComing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 29 March 2018 via mobile

Heavily guarded mall with security presence, I felt scared moving amongst the armed security. Reminds me of the war zone countries in Cental Africa. There is not much to see except a quaint cinema on the very top floor.

Thank tsareviews
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 March 2018 via mobile

The Westgate shopping mall has had a disastrous history, but now it is clean, modern and very usable. The arts and crafts stalls must be investigated as there are many bargains to be had - barter a little. Lunch, snack or coffee, and ample parking...More

2  Thank Paul B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
westgateshoppingmalk, Guest Relations Manager at Westgate Shopping Mall, responded to this reviewResponded 1 week ago

Thanks for your review Paul. We are super excited to be welcoming both Local and International Brands at Westgate Shopping Mall very very soon and offer you more variety. #SomethingBigIsComing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

Though security is thorough and most reasuring, both on cars and in person, sadly the memory of the 2013 attack lingers in the number of vacant shops and a rather Marie Celeste feel. Nakumatt (supermarket) is no longer there to pull people in. The shops...More

1  Thank silentcharacter75
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 January 2018

Nice and clean mall. Mall has a forex for your currency needs, and Artcaffe here is very nice. Great food and drink options including local beers. Their Chia firecracker smoothie was a hit with us. Mall has plenty of paid parking outside.

1  Thank Giants2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 December 2017 via mobile

It was good Mall covering all items for shopping , local items as well international brands items available as good prices Food court is also having too much variety We can get Indian foods also very tasty and not much costly This mall also have...More

Thank 265sharifr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
fatface99
24 July 2018|
AnswerShow all 2 answers
Response from westgateshoppingmalk | Property representative |
We have large supermarket coming soon :-)
0
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