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Swan Cruises

R 205, 3B Alley, Dang Thai Than str, Hoan Kiem District, Hanoi 10000, Vietnam
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Review Highlights
Great trip with guide Kien

Bai tu long is a must !!!! Impressive as I was expecting, really relaxing. Kien was a pleasant... read more

Reviewed yesterday
Philippe B
,
Nyon, Switzerland
via mobile
Halong Bay Guide Kien

Excellent cruise! Steady boat,clean lodge, good food and above all friendly staff and tour guide... read more

Reviewed yesterday
Daniel K
via mobile
Read all 2 531 reviews
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Overview
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Our business direction are all our staff on boat will do all the best available to bring to the guests having a great time from beginning to conclusion, that’s also our business philosophy as deeply insight character of Swan which is god have been given.
  • Excellent91%
  • Very good6%
  • Average1%
  • Poor1%
  • Terrible1%
Travellers talk about
“bai tu long bay” (195 reviews)
“tom cruise” (126 reviews)
“our tour guide” (262 reviews)
Suggested Duration: More than 3 hours
LOCATION
R 205, 3B Alley, Dang Thai Than str, Hoan Kiem District, Hanoi 10000, Vietnam
Write a ReviewReviews (2 531)
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"bai tu long bay"
in 195 reviews
"tom cruise"
in 126 reviews
"our tour guide"
in 262 reviews
"halong bay"
in 687 reviews
"great trip"
in 119 reviews
"squid fishing"
in 90 reviews
"one night"
in 122 reviews
"tai chi"
in 94 reviews
"day cruise"
in 84 reviews
"crew members"
in 25 reviews
"amazing cruise"
in 24 reviews
"enjoyable trip"
in 20 reviews
"every meal"
in 19 reviews
"food was amazing"
in 33 reviews
"top deck"
in 23 reviews
"great guide"
in 42 reviews
"cooking class"
in 53 reviews
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1 - 10 of 1 897 reviews

Reviewed yesterday via mobile

Bai tu long is a must !!!! Impressive as I was expecting, really relaxing. Kien was a pleasant host, nice fellow. Fun games after dinner.

Thank Philippe B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Excellent cruise! Steady boat,clean lodge, good food and above all friendly staff and tour guide Kien. Keep up the good job and thanks for a great time!

Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

The guides and ship crew were extremely friendly and helpful throughout the trip. It was a cosy and enjoyable cruise ride. :)

Thank Alice K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed yesterday

We spent 2 nights/3 days on the Swan boat and it was wonderful; kayaking to visit caves and enjoying the spectacular scenery was a hightlight. The Swan team leaders are multi-talented and speak good English...Ha Chi, Duc, and Trang were the three leaders we had,...More

2  Thank Jim C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Despite poor weather, we had a fantastic 2 day 1 night trip with cutie-patootie guide, Maya. In fact, I would include her in my short list of highlights: kayaking through the islands, sharing travel stories and laughs over drinks on the upper deck, and learning...More

3  Thank Lyssa K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

We booked a cruise with Swan Cruises prior to our trip to Vietnam and had an amazing time. Our tour guide was Maya- she was friendly, bubbly and very knowledgeable- she added to the fun of the trip. The boat was great! We loved a...More

3  Thank izzeer2016
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Had a great time!!! LOVE Maya!!!! She was the best tour guide we have ever had!! The boat was really cute and the view amazing. Very clean, good food and lovely staff. Great experience.

2  Thank Leonie G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

We had the best day at Ha Long Bay with Kien. He and the rest of the crew took care of all our needs. The van was spacious and comfortable making it a great ride from Hanoi. The food on the boat was delicious and...More

Thank angie n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Guest Relations Manager at Swan Cruises, responded to this reviewResponded 2 days ago

Hi Angie We truly appreciate your recent stay with us. Thank you for taking the time to write a detail review about our Swan Cruises. We are delighted to learn that you enjoyed your stay with the warm welcome of our staff. I promise that...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

A wonderful tour with a really knowledgeable and reliable guide. Thanks Kien! Fun flexible actives and great food on our boat. We took the best route for optimal unobstructed views. Very few other tourist to interfere with. Recommended!More

1  Thank J. Charles B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Guest Relations Manager at Swan Cruises, responded to this reviewResponded 2 days ago

Hi Charles We truly appreciate your recent stay with us. Thank you for taking the time to write a detail review about our Swan Cruises. We are delighted to learn that you enjoyed your stay with the warm welcome of our staff. I promise that...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 days ago via mobile

It was an amazing experience. We booked 3 days and 2 nights and it was worth it. Our tour guide Hang was so friendly and enthusiastic and the staff on board was really nice ! The rooms were beautiful and clean. The food was delicious....More

1  Thank anaisaglr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Guest Relations Manager at Swan Cruises, responded to this reviewResponded 2 days ago

Hi, Thank you for rewarding us with this beautiful 5-bubble review! We are glad to hear that you enjoyed your stay and that you experienced an overall excellent service, including our food, friendly staff, activities and great scenery. We are honored that our efforts to...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Deborah M
19 April 2018|
AnswerShow all 4 answers
Response from HANG_SWANCRUISES | Property representative |
Hello Deborah, Thank you so much for your question. You can booking thru our official website or our email.
0
Votes
Ashwathram r
15 April 2018|
AnswerShow all 3 answers
Response from katesberger | Reviewed this property |
yes
0
Votes
rackumpam
12 April 2018|
AnswerShow all 2 answers
Response from Meghana B | Reviewed this property |
Two day trip would be better..so u have enough time to relax and sightsee..
0
Votes
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