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Review Highlights
I strongly recommended

It was, so far, the best service we had! Me and my fiancée arrived at the store to exchange money... read more

Reviewed 5 August 2018
Taíssa S
via mobile
Airport transfers in luxury, style and free wifi

After a failed attempt at finding a reliable taxi outside the International airport (I had a sense... read more

Reviewed 24 March 2018
ExpatinIstanbul
,
Istanbul, Turkey
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Traveller Overview
  • Excellent68%
  • Very good23%
  • Average7%
  • Poor0%
  • Terrible2%
Travellers talk about
“old quarter”(3 reviews)
“hana”(3 reviews)
About
NAS is the tourist information center located at Floor 1, Terminal 2, Noi Bai international airport where provides you helpful tourism information and great services for your holiday in Vietnam such as: Hotels booking, travel consultant, package...more
Suggested duration: More than 3 hours
Contact
Noi Bai International Airport | Service Counters No 2, Arrival A1 - Floor 1, Terminal 2, Hanoi 10000, Vietnam
Website
+84 4 6680 7486
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Reviews (76)
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Reviewed 5 August 2018 via mobile

It was, so far, the best service we had! Me and my fiancée arrived at the store to exchange money and we left with a chip, our trip set and a friend. Hana, the attendant, was extremely kind and careful. She helped us to understand...More

Date of experience: August 2018
Thank Taíssa S
Reviewed 21 July 2018

Visited Hanoi on a work trip, a pretty decent place with interesting historical landmarks and great food in general. My first experience to the capital was dampened by the mishandling of my luggage (see uploaded photo) at Noi Bai International Airport in June 2018. As...More

Date of experience: July 2018
2  Thank kennethonitunes
Maxi V, Manager at Noibai Air Service, responded to this reviewResponded 21 August 2018

Dear reviewer, We all appreciate your comments and complaints, but i would like to inform that you put a wrong address We are Noibai Air Service, a private company provides Non-aviation service such as: car transfer, exchange money, tour arrangement and telecommunication (sim card) service....More

Reviewed 24 March 2018

After a failed attempt at finding a reliable taxi outside the International airport (I had a sense I would be scammed), I went back into the arrivals hall and found the counter for Noi Bai Air Service and currency exchange. I paid 500000 Dong (about...More

Date of experience: March 2018
1  Thank ExpatinIstanbul
Reviewed 19 March 2018 via mobile

Flew in from Sydney, Australia and after an uneventful flight landed at HAN airport. Signage was great, fast easy customs and immigration process - no paper work to fill out (did the online visa application two weeks before arrival) (make sure you spell everything exactly...More

Date of experience: March 2018
Thank paiges252
Reviewed 5 February 2018 via mobile

We changed some money into Dong and ended up booking a return taxi with them. It cost us $40 return to The Old Quarter in a really nice car. The vehicle also had on board WiFi which was good. We were taken straight to our...More

Date of experience: February 2018
2  Thank julesangel50
Reviewed 8 November 2017

I have used this service for booking hotel in Hanoi. They have guided me to best places to go to in the city. I was booked in the heart of the city near the lake and souvenir shops. The booking is easy and considerably cheap.

Date of experience: August 2017
Thank magpiles
Reviewed 15 May 2017

I had actually booked for a private transfer with a separate airport transfer company but no one showed up, even after we waited for an hour. That aside, out of frustration, I headed to the tourist counter and the lovely sales woman arranged for a...More

Date of experience: May 2017
1  Thank izzahf2018
Reviewed 17 April 2017

Stop off in Hanoi, on way to Baku, via Frankfurt. Had two hours to kill in the VN Airlines business lounge. The lounge was spacious, and not very busy. Food ordinary Vietnamese fare, drinks plentiful, everything self-serve. Internet was good, so better than waiting outside.More

Date of experience: April 2017
Thank Sagitaur
Maxi V, Manager at Noibai Air Service, responded to this reviewResponded 21 August 2018

Dear reviewer, We all appreciate your comments and complaints, but i would like to inform that you put a wrong address We are Noibai Air Service, a private company provides Non-aviation service such as: car transfer, exchange money, tour arrangement and telecommunication (sim card) service....More

Reviewed 3 April 2017

This is a service offered to me through the Rising Dragon Legend Hotel on Hang Be in Hanoi. When I cleared through customs and made my way to the main area I was greeted by my name prominently held by a well dressed person. He...More

Date of experience: July 2016
Thank SlowlyinAsia
Reviewed 19 March 2017 via mobile

The airport is clean & nice! I'm a bit shock comparing to other 3rd world country airports. Here much better. But the price of the goods here are expensive...so much expensive. Maybe can look into this.

Date of experience: March 2017
Thank NorazharH1
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