Shearwater Victoria Falls
Shearwater Victoria Falls
4.5
Cultural ToursHelicopter ToursSafarisAdrenaline & Extreme ToursBoat Tours
7:00 AM - 8:00 PM
Monday
7:00 AM - 8:00 PM
Tuesday
7:00 AM - 8:00 PM
Wednesday
7:00 AM - 8:00 PM
Thursday
7:00 AM - 8:00 PM
Friday
7:00 AM - 8:00 PM
Saturday
7:00 AM - 8:00 PM
Sunday
7:00 AM - 8:00 PM
About
Over the years, a lot has changed. We began as a small canoeing company on the upper Zambezi – and are now one of the largest tour operators in Victoria Falls. But with all this change, one thing’s remained the same: our guests are our teachers. Every innovation, every transformation, every new service or offering is created with the sole purpose of making their experience – your experience – better. Let us host you from arrival to departure on your journey through the Victoria Falls, Livingstone and Chobe. Our airport transfer will fetch you. You can stay at our accommodation, eat at our restaurants and cafes. Experience our adventures and safaris. We can’t wait to meet you.
Victoria Falls, Zimbabwe
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Tours and Tickets by Shearwater Victoria Falls
Travellers talk about

Most Recent: Reviews ordered by most recent publish date in descending order.

Detailed Reviews: Reviews ordered by recency and descriptiveness of user-identified themes such as waiting time, length of visit, general tips, and location information.

Popular mentions

4.5
4.5 of 5 bubbles1 713 reviews
Excellent
1 273
Very good
324
Average
72
Poor
20
Terrible
24

GPT621
Chicago, IL7 contributions
5.0 of 5 bubbles
Feb 2020
I took a group of Family and Friends to Victoria Falls, Zimbabwe February 2020. This trip was coordinated for over a year with Tendai Maganga who works for Shearwater.

Tendai assisted me with hotel reservations, all of the tours and was an excellent coordinator. Each of the tours recommended were most exciting and very enjoyable.

The tour guides she chose for us were well prepared and provided us with all of the information required to learn about the Continent as well as how to get the most enjoyment from each event.

Each member of my party expressed high regard for Tendai and her overall professionalism and enthusiastic interactions with us.

I recommend Tendai, if you have need of an excellent person to help you coordinate your visit.

GP Tolbert
Written 5 March 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Gys dB
Midrand, South Africa138 contributions
5.0 of 5 bubbles
Jan 2020
We booked some trips through VictoriaFallsguide.net and they in turn facilitated the various bookings with the different providers, who of which were with Shearwater: the 12-13min Flight of Angels over the falls.

It was my first time in a helicopter, so the anticipation was chronic, the nerves were shot, but I was so excited at the prospects of seeing the falls from the air.
These guys didn't disappoint. From the moment we were picked up from our lodge to the minute we were dropped off again, their service was impeccable, they were on time, well organised and super friendly.

The ride itself is only a few minutes, although you are given the option to upgrade to longer flights at discounted rates.

For a once in a lifetime experience, I would highly recommend a flight over the falls. You are afforded the most spectacular views of not only the surrounding area, the river, but you see the falls from a totally different perspective and can then truly take in the grandeur of one of the world's top 3 waterfalls.

Will most certainly book with these guys again when next in Victoria Falls.

Anyone considering booking a tour through them can rest assured, their service and attention to detail is impeccable!

Well worth it.

On a side note, if you do find Victoria Falls Guides.net on the web and want to book tours through them, go right ahead, it takes the pain out of trying to do individual bookings, and their organisation is seamless, co-ordinating everything with the individual tour operators for you.

Not one of the tour operators we were booked with were late in collecting us or dropping us off at our lodge. Most of them will pick you up at your lodge and have you safely back there after the tour.
Written 29 January 2020
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Jay W
San Jose, CA70 contributions
5.0 of 5 bubbles
Aug 2021
Thank you to Mr Tim, our driver on the Zambia side who helped us cross the border both ways. He was so nice and without him we would've completely lost in "no man's land".

Thank you to Mr Smart for a very lovely guided tour of the falls on the Zimbabwe side. Solid guide and genuinely great person, full of historical and ecological info. On this side, we highly recommend having a guide; it's a 1.7 km walk from end-to-end so a guide will help you not waste time.

And special thanks to Mr Lucky for helping coordinate all of our vic falls activities. Amazing to work with him, so nice, and made everything easy.

Highly recommend using these guys for all of your vic falls activities.
Written 7 September 2021
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

tim d
Eastleigh, UK4 contributions
5.0 of 5 bubbles
Jun 2022 • Friends
Unbelievable helicopter trip with astounding veiws something that just has to be done. All at a very reasonable price. The stunning landscape is something to behold and takes your breath away. I can thoroughly recommend Shearwater helicopter trips and they are also very professional.
Written 13 June 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

yp17
Houston, TX188 contributions
1.0 of 5 bubbles
Oct 2022
Still waiting for refund from trip in Africa. Cancelled after they raised price and had to look elsewhere and re-organize last minute. They said they would refund October 4 and 3 months and 2 reminders later never happened.
Written 31 December 2022
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

R9661DRamy
Stellenbosch, South Africa6 contributions
5.0 of 5 bubbles
Apr 2024 • Couples
We booked our activities at Vic Falls through Shearwater including a guide at the falls, a helicopter trip and a luxury cruise on the river. The lady who handled our bookings was Shamiso and she is friendly and efficient. Shearwater's service is excellent; they are punctual, communicate effectively through whatsapp, easy payment, good prices. We had Mehluli as our guide at the Falls and he made it so interesting and enjoyable.
Written 2 May 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for sharing your experience! We're thrilled to hear that you enjoyed your activities at Victoria Falls with us. Thank you for your kind words about our team members, and we'll be sure to pass along your kind words to them. We're delighted that our services met your expectations, from booking to the actual experiences. It was our pleasure to make your visit memorable, and we look forward to welcoming you back for more adventures in the future!"
Written 8 May 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

mart882015
Greater Johannesburg, South Africa9 contributions
5.0 of 5 bubbles
Jul 2023 • Solo
Shearwater are the most ethical/ brilliant one stop provider for everything that the Victoria Falls area has to offer, at very competitive prices.

The staff are amazing, the food and accommodation sublime and the variety of options they have for u to chose from are not only vast but every single experience is amazing.

It’s hard to pick a highlight but a visit to their Through the eyes of an elephant experience is a must do.

Aside from through the eyes of an elephant experience I also did a bush walk, the helicopter flight over the falls, a sundowner boat cruise and the historic bridge tour. Each activity is worthy of 5 stars! But what stands out is Shearwater’s ability to get u where u need to be on time every time with seeming ease.

I can’t say enough about this company and the experience they offer. If/ when traveling to Victoria falls look no further than Shearwater to help u create the trip if a lifetime.
Written 13 July 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Monica F
Scottsdale, AZ25 contributions
5.0 of 5 bubbles
Nov 2023 • Solo
Shearwater is the top excursion based company in Victoria Falls and comes highly recommended! They set me up with three days of amazing experiences including and elephant interaction experience with Elephant Crew, a bungee jump of the bridge that connects Zambia with Zimbabwe, a bridge tour, a wonderful sunset cruise that included seeing hippos, crocs, and other amazing wilderness along with wonderful food and drinks, An evening show called Simunye that was absolutely so well choreographed and such an incredible cultural experience! If you must decide on tour agencies in Victoria Falls, chose Shearwater!
Written 2 November 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

Stephen F
19 contributions
1.0 of 5 bubbles
We wanted to complete a walk with lions, chobe full day and white water rafting tour. Usually we like to pick different operators to spread the money around town. Even if this costs slightly more money.

We chose Zhearwatwr for rafting as they looked good online and their website suggests they go for 5km longer than other operators. Importantly, we did this knowing we would pay extra (versus buying a combo from one operator) as Wild Horozons offers combo discounts, some $100pp cheaper than Shearwarer for the activities we wanted.

Shearwater are simply resellers of Wild Horizons as we found on the day of rafting.

The activity itself was fantastic and highly recommended, however do yourself a favour and book directly with Wild Horozin or directly through your hotel. Do NOT book with Shearwater. The rafting activity alone is nearly $30 cheaper with Wild Horozon, and once you book Chobe as well you save nearly $80pp if you avoid Shearwater.

I asked Shearwater to provide the photos of the day (which are zero cost effectively) to settle the score and they said no.

Avoid at all costs!
Written 20 February 2023
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.

DAVID
Vanderbijlpark, Gauteng, South Africa168 contributions
1.0 of 5 bubbles
Mar 2024 • Couples
Shearwater is an absolute disgrace. We made bookings and obviously had to pay upfront, since Zimbabwean companies do not trust their customers. However, we decided to cancel one activity and called their office in Vic Falls. Cancellation accepted, no problem, however the cancellation fess is 100%. I trust that USD100 w3ill really make your shareholders rich.
Written 25 March 2024
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Thank you for reaching out to us. We're sorry to hear about your experience, and we appreciate the opportunity to address your concerns. To ensure that we can properly investigate and address the issue, could you please provide us with your full booking name and the details of the cancelled activity? You can send this information to Shalton Jura at shalton@shearwatervf.com. Once we have received the necessary details, we will investigate the matter thoroughly and work towards finding an amicable solution. Your satisfaction is important to us, and we want to ensure that your experience with Shearwater is nothing short of exceptional. Thank you for your cooperation, and we look forward to resolving this matter to your satisfaction.
Written 16 April 2024
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.

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