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  • Excellent63%
  • Very good28%
  • Average7%
  • Poor1%
  • Terrible1%
Travellers talk about
“free samples”(33 reviews)
“factory tour”(26 reviews)
“free tour”(28 reviews)
At 150 square metres this must surely be Australia’s largest chocolate shop! Adjoining our factory, the Visitor Centre is located on the edge of Adelaide’s famous parklands, just a couple of minutes drive from the city centre. As well as our...more
154 Greenhill Rd, Parkside, Adelaide, South Australia 5063, Australia
+61 8 8372 7037
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Reviews (364)
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All reviews free samples factory tour free tour chocolate factory chocolate lovers great chocolate chocolate tour quality chocolate handmade chocolates the chocolate making process small factory love chocolate dark chocolate australian icon interesting tour overseas visitors great range
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1 - 10 of 350 reviews
Reviewed 1 week ago

Visitors are advised to phone ahead of their arrival to make a booking for a tour which lasts approximately half an hour and includes a short talk on the background to chocolate manufacture before being shown the total process in a working environment. There is...More

Thank Fyti
Reviewed 1 week ago

We did the chocolate tour which was quick but enjoyable to find out the history of this chocolate and how chocolate was made. There were some decent samples to buy. If in Adelaide it is worth a visit.

Thank Denise S
Reviewed 2 weeks ago

The tours at the visitor centre explain not only the history of the iconic Adelaide firm but also include a behind the scenes look at hoe these delicious, hand-made wonders come into being. There are tastings and, of course, the shopping at the end means...More

Thank Inara D
Reviewed 2 weeks ago

I arrived early for my booked tour, however Mark offered to give me a tour early as he had the time. What a great tour, I learned so much about Haigh’s and chocolate! Thanks Mark. The samples and the discount for the shop was an...More

Thank ETbrisvegas
Reviewed 4 weeks ago via mobile

The brief tour is very informative, as a chocolate lover it gave me even more of an appreciation for the finesse of their work! The 5th generation of Haighs chocolates is all produced in Adelaide, hand rolled, hand wrapped in foil for perfect detail, they...More

Thank Jayne D
Reviewed 24 September 2018

I pass this shop on a daily basis and would stop every day if I was allowed. The chocolate is some of the best particularly the Truffles and Scorched Almonds The service is excellence plus.

Thank PJ P
Reviewed 21 September 2018 via mobile

Visited the infamous Haigh's Chocolate Factory in Adelaide one afternoon for the free guided tour. The place is easily accessible from the city or suburbs as it centrally located on one of the main roads to the south of the city. It has a car...More

Thank MattC1995
Reviewed 17 September 2018

We went to Haigh's Chocolate Centre on a bus tour when we were in Adilade the chocolate was amazing but the price did reflex this - we did the tour where they showed us the process on making different chocolate and got some free tasting...More

Thank Susan H
Reviewed 31 August 2018

I have been nearly 5 times already and it is just so awesome to be able to see inside the factory and even get a little taste of the yummy chocolate. And what's even better it is free!

1  Thank jasmina19802018
Reviewed 28 August 2018

A must visit, our historic chocolates can be viewed in the manufacturing process. Very interesting and the best part is the great selection, at Easter we need to queue to be served, these chocolates are sort after interstate, and they are good. I don't eat...More

Thank jenandpaulgunson
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Questions & Answers
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Helen G
19 April 2017|
AnswerShow all 5 answers
Response from Graeme F | Reviewed this property |
Hi, would suggest you ring on the morning of the day you would like to do a tour to see if there are spots available. The number is 08 8372 7070. The tours are free and you don't need to be part of a group! The tours run for... More
Natalïe M
21 March 2017|
AnswerShow all 6 answers
Response from Megan H | Reviewed this property |
We booked via the visitor centre in town. As we had a day travel ticket we also caught public transport without any issues. Tour is free, well worth it.