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Waikato River Explorer

Closed Now: 10:00 - 15:00
Open today: 10:00 - 15:00
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All photos (28)
Full view
Certificate of Excellence
Traveller Overview
  • Excellent43%
  • Very good46%
  • Average6%
  • Poor5%
  • Terrible0%
Travellers talk about
“mystery creek”(15 reviews)
“wine tasting”(8 reviews)
“waikato river”(13 reviews)
About
Waikato River Explorer's vessels, the 50-foot Cynthia Dew and the 42-foot Kiwi Cat operate calm water, scenic river cruises with an entertaining commentary. Either cruise through Hamilton City, New Zealand's largest inland city, under Century-old...more
Closed Now
Hours Today: 10:00 - 15:00
See all hours
Suggested duration: 1-2 hours
Contact
| Hamilton Gardens, Hungerford Cres, Hamilton 3216, New Zealand
Website
+64 800 139 756
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Ways to Experience Waikato River Explorer
from US$24,50
More Info
from US$28,00
More Info
Most Helpful Positive Review
Reviewed 13 June 2018

Great way to get to the Fieldays and back! No worries about traffic or parking. Could work on my laptop while enjoying breakfast and a nice hot coffee. Everything ran like clock work and got to see the great views along the Waikato River.

2  Thank JeremyH2726
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 13 June 2018

Thanks Jeremy, Great to know we delivered you to the event in style! See you next year!

Most Helpful Critical Review
Reviewed 18 February 2014

I was on the ill fated wine tour trip of 12 January where we did not receive half the service due to being taken from Mystery Creek back to the rose gardens by bus rather than back on the boat. To be fair the company...More

2  Thank Discodon100
Darren M, Owner at Waikato River Explorer, responded to this reviewResponded 19 February 2014

This is incredibly disappointing response to a compensation offer made more than a fortnight ago sadly gives the impression the issue has dragged on. The response from the rest of the passengers has been very encouraging. We are very upset with the bus company's slow...More

Reviews (139)
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LanguageEnglish
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Show reviews that mention
All reviews mystery creek wine tasting waikato river hamilton gardens hour cruise relaxing afternoon elderly parents great commentary staff were attentive boat ride captain creamery 90mins perspective journey
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1 - 10 of 138 reviews
Reviewed 25 September 2018

This is a great way to see Hamilton. After spending an enjoyable morning at Hamilton Gardens, I walked five minutes to the jetty and boarded the Waikato River cruise. We traveled along the Waikato River through the heart of Hamilton and enjoyed the beautiful scenery....More

Thank Robert D
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 26 September 2018

Thanks so much for taking the time to not only visit our little piece of paradice at the bottom of the world but to give us such a great review. We hope to see you again soon.

Reviewed 15 September 2018 via mobile

It was very relaxing cruising along the waikato river. The cruise included a free hot drink and muffin. We saw lots of flash houses. The commentary was interesting. The seats were not padded. The staff were great. The onboard cafe is licensed. The ride is...More

Thank 22KiwiTraveller22
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 16 September 2018

Thanks for taking the time to review your recent cruise. I was surprised to see only three stars if everything was to your satisfaction. You must be a tough critic! On the topic of seats ... some of the seats on our vessels are padded....More

Reviewed 9 September 2018 via mobile

Visiting from Sydney Australia $40 a person for a 90 minute slow cruise down Waikato river between Hamilton Gardens and Days park and return to Hamilton Gardens. Renae was our hostess , lovely young lady, along the way we were given informative bits of info...More

Thank nikkielee777
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 9 September 2018

Hi there, Thanks so much for taking the time to post a review of your cruise with us last weekend. We think our little part of the world is pretty special and I am glad that you got to share it with us.

Reviewed 23 August 2018

Had hoped we would be on the new boat. The one we were on was very tired. Pleasant cruise and food pretty good. Friendly staff. We purchased the combo via Grab One. I would not pay $90 for two people for this.More

Thank Doris1313
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 23 August 2018

Hi Doris1313, Thanks for taking the time to review your recent river cruise with us. Our new vessel, as stated on our website ... and in the media, won't be ready until Labour Weekend 2018. These things take time! Whilst we welcome feedback from customers...More

Reviewed 13 June 2018

Great way to get to the Fieldays and back! No worries about traffic or parking. Could work on my laptop while enjoying breakfast and a nice hot coffee. Everything ran like clock work and got to see the great views along the Waikato River.

2  Thank JeremyH2726
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 13 June 2018

Thanks Jeremy, Great to know we delivered you to the event in style! See you next year!

Reviewed 23 May 2018

Locals, i sought something fairly cheap for my 4 year old son and I to do. Just me and him, we've done just about all the family friendly things you could think of. Was completely unaware of the Waikato River Explorer until friends of mine...More

Thank Dayzjhan13
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 24 May 2018

Hi Dayzjhan13, Thanks so much for taking the time to review your recent cruise on the Mighty Waikato. We would love to have you guys back onboard soon so your Son can continue his Skipper training. Only a few years to go until he his...More

Reviewed 8 May 2018

This boat is operating from a temporary berth. The website is not updated. Car parking on the busy adjacent street is very difficult. There is car parking inside the park, but customers wouldn't know that as the website is not up to date and the...More

Thank mickmickmickmick
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 9 May 2018

Hi mickmickmickmick, Thanks for taking the time to review your recent cruise experience with us. After reading your comments about being forgotten, I had a chat to the crew and it seems that this was an error onboard by a fill-in Crew Member who jumped...More

Reviewed 4 May 2018

The River Cruise team was really friendly and helpful, the dock was a bit rundown but its being fixed. The cruise itself was informative and a different way to see the waikato river. The knowledge that was told on the boat by the pre-recorded soundtrack...More

Thank jonellemodlik
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 9 May 2018

Hi there, Thanks for taking the time to review your recent cruise experience with us. Thanks also for the kind comments about our crew and commentary. The Jetty at Hamilton Gardens was supposed to be replaced last year however flooding prevented the work being done....More

Reviewed 28 April 2018

Decided to take my 5-year-old son on a cruise as we were down in Hamilton for a few nights and wanted to show him the sites from a different view. Booked the 90min cruise from the Gardens down to Swarbrick Landing and back. We were...More

Thank tonihunga
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 29 April 2018

Thanks for taking the time to review your cruise experience. I think you have summed up what we do perfectly ... thanks for the kind comments. Space is a bit of an issue for us at the moment as our cruises have become busier every...More

Reviewed 30 March 2018

Overall it was pretty good, as a local seeing Hamilton from the river gave a different insight. I would have prefered live commentary over the prerecorded, but it was interesting enough. The cheese board sufficient if not overwhelming, satisfatory for wee nibble as we went...More

Thank ruddellkusabs
Darren M, General Manager at Waikato River Explorer, responded to this reviewResponded 31 March 2018

Thanks for taking the time to review your recent experience with us. I think you may have confused customers for crew as all crew wear unforms ... black for the crew and white for the Skipper with logos emblazoned upon them.

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Questions & Answers
Ask a question
caroleyoungopotiki
29 October 2016|
AnswerShow all 2 answers
Response from karina f | Reviewed this property |
I think 30 comfortably but for a 21st function maybe up to 50 people. You would need to check this is approximately and a rough estimate. So ring them to see for sure try Darren Mills/Martyn Todd Waikato Explorer Ltd 0800... More
1
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Darren M
12 July 2015|
Answer
Response from karina f | Reviewed this property |
Sorry Darren I have just remedied myself by answering someone else's question and to get in touch with you. We went the upstream run towards mystery Creek so that is why I was describing our commentary and what we saw.
0
Votes
travellerM77
28 February 2015|
Answer
Response from Darren M | Property representative |
Hi there, thanks for contacting the Waikato River Explorer. We operate Scenic Cruises on the Waikato River weekly each Thursday - Sunday. Prices: $26 Adults, $21 Seniors, $13 Children 5-14yrs Under 5s free and $89 for a... More
0
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