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Melbourne Visitor Centre

Closed Now: 09:00 - 18:00
Open today: 09:00 - 18:00
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  • Excellent63%
  • Very good29%
  • Average6%
  • Poor1%
  • Terrible1%
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The Melbourne Visitor Centre (MVC) at Federation Square is now permanently closed. Visitors can find helpful, local advice at Visitor Hubs across the city including at the newly opened Melbourne Visitor Hub at Town Hall. Located just 5 minutes walk...more
Closed Now
Hours Today: 09:00 - 18:00
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Suggested duration: < 1 hour
Federation Square | Corner Swanston and Flinders Street, Melbourne, Victoria 3000, Australia
Central Business District
+61 3 9658 9658
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Reviews (1 156)
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All reviews federation square information centre one stop shop starting point souvenir shop myki card fed square public transport tours victoria leaflet volunteers tourists hub knowledge heaps tram
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1 - 10 of 933 reviews
Reviewed yesterday

We visited this place and all the elderly volunteers were very helpful in giving us guidance to visitors on various places of tourist interest.

Date of experience: January 2018
Thank shantisubra
Reviewed 6 days ago

Visited the centre at the Town Hall location. Found the staff to be particularly helpful with suggestions of some special, lesser known attractions to visit. One of these was The Johnson Collection of which I was previously unaware & which proved to be an unexpected...More

Date of experience: November 2018
Thank Chris T
Reviewed 1 week ago

Any questions here is the place to go. A wonderful group of helpful locals can give excellent advice for your time in Melbourne. Highly recommended as the best place for local information.

Date of experience: April 2018
Thank KTM690enduro
Reviewed 1 week ago

Been in Melbourne for a few days and found that the centre is now at the Town Hall as the information centre at Federation Square has apparently been demolished due to the new train tunnels being built under the city. We called in their a...More

Date of experience: December 2018
Thank roy v
Reviewed 3 weeks ago

Because of the construction work underground this very good Information Center has moved to the Town Hall and is now a basic service providing brochures and data and that is all. The booking services you find in most Visitor Information Center no longer operates which...More

Date of experience: November 2018
Thank Oldjack
Reviewed 3 weeks ago

It does not matter what time of the day you visit Federation Square, there is always something going on! fantastic Melbourne venue!

Date of experience: November 2018
Thank Chris A
Reviewed 4 weeks ago via mobile

We stopped at the Melbourne Visitors centre in Bourke Street Mall today to get a map and advise on what to do and see in Melbourne. The staff were very friendly and helpful.

Date of experience: November 2018
1  Thank lindadownunder
Reviewed 5 weeks ago

Right by the central train station you will find the friendliest folk ever, with lots of suggestions on what to see and how to get there

Date of experience: October 2018
Thank Phyllis C
Reviewed 28 October 2018

This visitor center has good information (posters and electronic displays) with people waiting to help you by offering suggestions and advice and help

Date of experience: July 2018
Thank 184DonP
Reviewed 25 October 2018

great place for advice and centrally located. located across from Flinders street station. undercover which is great for winter. great staff and friendly helpful advice.

Date of experience: July 2018
Thank breej86
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Central Business District
Full of discovery and delight, Melbourne’s laneways
tease the imagination long after you’ve put your weary
feet up to rest. They weave through the heart of the
city: cafes, bars, restaurants and boutiques,
throbbing with conversation and espresso coffee. You
never quite know what you’ll find around the next
corner: cobblestone alleys, old beer barrel hoists and
even vats of simmering organic soup. There is the air
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Questions & Answers
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Sharon F
8 May 2018|
AnswerShow all 5 answers
Response from Swisshen | Reviewed this property |
Hi Probably the easiest way it to hire a car and drive via Calder Fwy/M79. Alternatively catch a train from Southern Cross Station Bendigo via Sunbury which take about a hour and the catch a bus Macedon. Exit via Victoria... More