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Review Highlights
Terrible attitude and lack of honesty

We booked a trip with this transport to make our trip from Palenque to Flores (Guatemala) easier... read more

Reviewed 2 weeks ago
Carolita91
,
Niort, France
via mobile
DO NOT BOOK A TOUR WITH THIS OPERATOR

Without a doubt the worst tour I have ever done. We booked the tour through our accommodation, Kin... read more

Reviewed 4 weeks ago
Kate W
via mobile
Read all 14 reviews
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Overview
  • Excellent44%
  • Very good14%
  • Average14%
  • Poor7%
  • Terrible21%
2 weeks ago
“Terrible attitude and lack of honesty”
4 weeks ago
“DO NOT BOOK A TOUR WITH THIS OPERATOR”
Suggested Duration: 2-3 hours
LOCATION
Palenque 29960, Mexico
Write a ReviewReviews (14)
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Reviewed 2 weeks ago via mobile

We booked a trip with this transport to make our trip from Palenque to Flores (Guatemala) easier instead of organising each stretch by ourselves ans ended up regretting it. The driver's attitude was simply rude, giving us bad attitude about the sits we chose and...More

Thank Carolita91
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Without a doubt the worst tour I have ever done. We booked the tour through our accommodation, Kin Balam cabanas. We were told we would be picked up at 12pm and taken to the Misol-Ha waterfall for an hour and then go onto Agua Azul...More

Thank Kate W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 February 2018

I did the Yakchilan and Bonampak tour with this operator. It's an awesome tour. They tell you up front it doesn't include a guide, and I was fine with that. There are lots of signs in English and Spanish at both sites. Our driver did...More

Thank TravelingFamilyTrip
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 13 June 2017

Kichan Bajlum seems to be one of the major tour operators in Palenque. Their vehicles are all in good condition, but the seating is tight, and they aim to max out 14 passengers per trip. This tour is advertised as pick-up at 6:00 a.m., return...More

3  Thank Rodwilde
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 March 2017 via mobile

We booked the "tour" to Bonampak and Yaxchilan. This is not even a tour. It is just the transport coordination part of the tour. You won't get any explanation of the sites unless you pay a guide once you get there. Now let's start with...More

3  Thank tgandmo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2017

We booked a day trip to Bonompak and Yaxchilan with Kichan Bajlum Tours through our hotel. We were given a receipt that listed everything that was included and those things that were not; very upfront. Our next day pickup was prompt with a very professional...More

1  Thank r0n69
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 February 2017 via mobile

The driver is not honest, and he forced us to pay extra money when we were already in the bus. Its a kind of scam that they do everytime. We book a tour with our hotel (400p) and we regret because competitors are cheaper than...More

2  Thank romain-art
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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