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Delphinus Puerto Morelos

Features Animals
Puerto Morelos 77580, Mexico
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Review Highlights
Trainer for one day

We had the trainer for one day programme and it was in one word amazing! I am very picky when it... read more

Reviewed 6 days ago
Stefanie V
,
New York City, New York
via mobile
Splash Visit

Me and my husband had a great time here! Great people explained about the dolphins very well and... read more

Reviewed 1 week ago
Monica C
via mobile
Read all 228 reviews
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Overview
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Delphinus Puerto Morelos is a habitat where you can interact with beautiful dolphins and learn about environmental education, conservation and welfare of marine mammals. Our new habitat is surrounded by a majestic natural view covering an area of ​​6 thousand square meters. The design and planning of this dolphinarium allow dolphins have enough space for optimum development. Within our facilities
  • Excellent57%
  • Very good24%
  • Average11%
  • Poor5%
  • Terrible3%
Travellers talk about
Open Now
Hours
Hours Today: 09:00 - 17:00
Suggested Duration: < 1 hour
LOCATION
Puerto Morelos 77580, Mexico
Write a ReviewReviews (228)
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All reviews
"swim with the dolphins"
in 15 reviews
"dolphin experience"
in 10 reviews
"bucket list"
in 12 reviews
"couples dream swim"
in 5 reviews
"dorsal fin"
in 5 reviews
"picture prices"
in 5 reviews
"dolphin push"
in 4 reviews
"cheapest package"
in 4 reviews
"minute experience"
in 4 reviews
"video package"
in 3 reviews
"dolphin trainer"
in 3 reviews
"viewing area"
in 4 reviews
"once in a lifetime"
in 10 reviews
"time slot"
in 3 reviews
"internet rate"
in 2 reviews
"single photo"
in 2 reviews
"discovery cove in florida"
in 2 reviews
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1 - 10 of 171 reviews

Reviewed 6 days ago via mobile

We had the trainer for one day programme and it was in one word amazing! I am very picky when it comes to swimming with wild animals. Which they still are even if the live in captivity. The programma gives you an inside look of...More

Thank Stefanie V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 week ago via mobile

Me and my husband had a great time here! Great people explained about the dolphins very well and made for a great experience!!

Thank Monica C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 weeks ago

We didn't swim with the dolphins but watched many who did. Grab some grapes from the resort, feed the iguanas while watching the dolphins.More

Thank 22thebeach
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 2 weeks ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff. We hope that if you give us an opportunity in the future, we can give you a unique experience with our wonderful...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 13 May 2018

I wonder how many people including, “swimming with dolphins” on their bucket list. The various Dolphinus centres in Mexico offer the chance for you to tick that one off – at a price. In fact they do more than that, and the price you pay...More

1  Thank BeejayBerkshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 2 weeks ago

Dear Traveler: Thank you very much for writing about your experience at our facilities. Thank you for recognizing the efforts of our staff for this experience would be a meaningful experience for you. Best Regards.

Report response as inappropriate
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Reviewed 22 April 2018 via mobile

Go in the later hours of the day. 4pm. My boy and I went then, we did splash option for $99 each, just us 2. We got so much time with the instructor and kalani, our 10 year dolphin 😊. We petted him so much,...More

Thank travelercd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 24 April 2018

Dear traveler Thank you very much for visiting our facilities, we are very proud to be part of this unparalleled experience and that Kalani has made this wonderful meeting for you and your child, we hope that in another occasion you will visit us again....More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 April 2018 via mobile

I booked this ahead of time online and got a nice discount for doing so. They sent a nice van on the day of and picked us up at our resort on time. The whole experience was great fun, everyone enjoyed themselves with the dolphins....More

Thank Kent K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 24 April 2018

Dear Traveler Thank you very much for visit our facilities, we are so proud to be part of your vacation trip, we feel so glad to hear about your experience was full of incredible interaction and knowledge, regarding pictures and packages, we know that some...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

What an awesome experience! Went on a girls trip and we decided to go swim with the dolphins,what a great idea that was. The staff was very friendly and helpful and the dolphins were so cute. We chose to do the top package, well worth...More

Thank caroleLovesPark
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 24 April 2018

Dear Traveler Thank you very much for visit our facilities, we are so proud to be part of your vacation trip, we feel so glad to hear about your experience was full of incredible interaction and knowledge, regarding pictures and packages, we know that some...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

I am astonished at some of the adverse comments on here about this establishment. We thoroughly enjoyed the experience of being so close to these wonderful dolphins on a one to one experience. Was really impressed with the whole set up.More

Thank Markeverett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 23 April 2018

Dear traveler: Thank you very much for writing about your experience in our facilities. Thank you for recognizing the efforts of our staff to make this experience meaningful to you, for us it is very gratifying to hear that your experience was satisfying and magical...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 27 March 2018

Having booked it via the hotel, we went along to what seemed a complete joke of a place , staff and service were really arrogant compared to the rest of mexico that we had seen. I had a water proof go pro, so I was...More

1  Thank twild
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 2 April 2018

Dear Traveller. Thank you for taking your time to share your comments regarding your experience in our facility. Our photographs, unlike the automated taked in amusement parks, are taken by photographers with experience and training to get the most photogenic moment and best angles. Thus,...More

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 March 2018

Delightful experience. Caring staff. Had a great time and learned a lot. They need to have proper PFDs for fat girls (we travel too)More

1  Thank travilgal
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
DelphinusMX, Director de Relaciones Públicas at Delphinus Puerto Morelos, responded to this reviewResponded 2 April 2018

Dear traveler: Thanks for writing and making us notice that our facilities can improve or should be repaired. We take these observations very seriously and we will do our best to solve the situation that you point us. While we offer a sincere apology and...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Questions & Answers
Brian G
11 May 2018|
Answer
Response from Markeverett | Reviewed this property |
I don’t know what the Xcaret package is, but can tell you that we had our four year old grand daughter with us and once she got over the initial fear of getting in beside the Dolphins she loved it.
0
Votes
Shamsa Z
17 March 2018|
AnswerShow all 3 answers
Response from Graham A | Reviewed this property |
We were staying at now jade which is next door to it and as we walked in and didn’t require transport or sales commissions we paid much less and there’s always offers on. We paid about $250 for us both on a private session... More
0
Votes
Ashley M
9 October 2017|
AnswerShow all 6 answers
Response from sallyPTheVillages | Reviewed this property |
Yes and they will tell you what time they will pick you up. We had about 20 minutes wait after dolphins. They want you to buy photos and visit gift shop.
0
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