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Sunderland Scuba Centre

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Sunderland Scuba Centre
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Traveller Overview
  • Excellent57%
  • Very good6%
  • Average0%
  • Poor0%
  • Terrible37%
Travellers talk about
“scuba diving”(2 reviews)
“open water”(2 reviews)
“skills”(2 reviews)
About
Suggested duration: More than 3 hours
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Contact
4a Atkinson's Building Trimdon Street, Sunderland SR4 6AH, England
Website
+44 7747 108197
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Reviews (16)
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1 - 10 of 16 reviews
Reviewed 3 weeks ago

False advertisement and Horrible customer service they keep lying after I paid online they contacted me that the item is no longer available and they offer me a different item that wasn't as my request, so I refused their alternative and ask for a refund...More

Date of experience: November 2018
2  Thank Tommys747
Reviewed 28 November 2018 via mobile

Having read some of the reviews below I couldn’t help but hold some degree of trepidation signing up at the end of Sept for my PADI open water in the hope of getting through it before I went away in November. I have to say...More

Date of experience: October 2018
Thank andymarkp
Reviewed 6 June 2018

I paid online for an air rifle from the Sunderland Scuba Centre Airguns website, but they then contacted me to collect a £25 delivery charge despite their website saying free delivery. Avoid this bunch of cowboys.More

Date of experience: June 2018
1  Thank VerreauxEagleOwl
Steve G, Owner at Sunderland Scuba Centre, responded to this reviewResponded 7 June 2018

The information is marked on the website, we are sorry you missed this information and are unhappy with us, we did explain that the free postage was only for unrestricted goods such as scopes etc, with firearms we must use Parcelforce which has added security...More

Reviewed 13 March 2018

Tried using them twice. Obviously didn't learn from my first mistake! I was looking for an Apeks wing / BCD for my dive buddy and saw a deal on their website. After paying for it, the contacted us to tell us that the deal is...More

Date of experience: March 2018
6  Thank JamieRazek
Reviewed 6 November 2017

Whole family had a go at scuba diving and although a few of us were nervous the instruction and close attention in the pool was very reassuring making it an extremely enjoyable experience. The staff were genuinely friendly, helpful and supportive.

Date of experience: November 2017
Thank 72beb2016
Reviewed 30 September 2017

Today I did the Try Dive lesson with my 11 year old daughter. My daughter was a little bit nervous with the heavy tank on but the instructors were fantastic and took her for a 1 on 1 till she felt confident. We had a...More

Date of experience: September 2017
Thank sahillsley
steve g, Owner at Sunderland Scuba Centre, responded to this reviewResponded 3 October 2017

Thank you very much for the excellent review, i'm really glad you both enjoyed it and look forward to seeing you both again

Reviewed 15 July 2017 via mobile

I completed my open water dive course here. What a great team, everyone helped and supported me throughout my course building my skills and confidence, I'm now looking forward to continuing onto my advanced open water course. I would highly recommend anyone to learn to...More

Date of experience: July 2017
Thank AvrilSm
steve g, Owner at Sunderland Scuba Centre, responded to this reviewResponded 3 October 2017

Thank you very much for the excellent review, i'm really glad you enjoyed it and look forward to seeing you again

Reviewed 27 February 2016 via mobile

Absolutely love this place, Steve and Val are fab, so patient and knowledgable, I've been going since September and have loved every minute. I was extremely nervous in the beginning but Steve Gibson was so professional, made me feel so relaxed, I signed up for...More

Date of experience: September 2015
2  Thank pam R
steve g, Owner at Sunderland Scuba Centre, responded to this reviewResponded 3 October 2017

Thank you very much for the excellent review, i'm really glad you enjoyed it and look forward to seeing you again

Reviewed 7 February 2016 via mobile

Booked a taster session for me the wife and our eldest (11 year old). Due to colds etc we had to reorganise several times but this was no problem with the centre. When we got there the staff were all fantastic from the start. Helped...More

Date of experience: February 2016
1  Thank Neil I
steve g, Owner at Sunderland Scuba Centre, responded to this reviewResponded 3 October 2017

Thank you very much for the excellent review, i'm really glad you both enjoyed it and look forward to seeing you both again

Reviewed 27 January 2016 via mobile

Just purchased a Sunnto D4i and wireless transmitter online, would definitely recommend delivery within 2 days and a great price and communication.

Date of experience: January 2016
Thank John B
steve g, Owner at Sunderland Scuba Centre, responded to this reviewResponded 3 October 2017

Thank you very much for the excellent review, i'm really glad you both enjoyed it and look forward to seeing you both again

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