We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

The Travel Desk

39 Vo Thi Sau, Vietnam
+84 54 3971 199
Share
Save
Review Highlights
Scams the customers and rude manager

We came to the Travel Desk to book a trip to the abandoned waterpark. The woman who worked there... read more

Reviewed 28 April 2018
annadahlberg2018
,
Hue, Vietnam
via mobile
Terrible - Dishonest - Scammers

Booked a tour for the Dmz - they packed us into a chicken bus and wasted the the morning picking... read more

Reviewed 27 March 2018
adam r
via mobile
Read all 9 reviews
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
Overview
More
The travel office desk.Chuyen sleeper bus tickets , airfare, and the domestic tour with the most reasonable prices .
  • Excellent22%
  • Very good22%
  • Average0%
  • Poor0%
  • Terrible56%
28 Apr 2018
“Scams the customers and rude manager”
27 Mar 2018
“Terrible - Dishonest - Scammers”
Suggested Duration: < 1 hour
LOCATION
39 Vo Thi Sau, Vietnam
CONTACT
+84 54 3971 199
Top Selling Tours & Activities in and around Thua Thien - Hue Province
from US$64,00
More Info
from US$64,00
More Info
from US$64,00
More Info
Write a ReviewReviews (9)
Traveller rating
Traveller type
Time of year
Language
Filter
Reviewed 28 April 2018 via mobile

We came to the Travel Desk to book a trip to the abandoned waterpark. The woman who worked there was very helpful and we had a driver, who was very friendly, just 20 minutes later for 350.000 VND. He drove us up to the waterpark...More

Thank annadahlberg2018
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

Booked a tour for the Dmz - they packed us into a chicken bus and wasted the the morning picking people up. When we decided to get off there was 20+ people on a bus that could comfortable carry 12. The guide said we could...More

2  Thank adam r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 March 2018 via mobile

We booked a tour to the DMZ with The Travel Desk for $34USD. When they picked us up at 7am we were first on the bus. We are 5 foot 7 and 6 feet tall and our legs didn't fit in the row of seats...More

2  Thank Allison L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 27 February 2018

My wife and I had flown from Hanoi to the city of Hue in Central Vietnam. We were told at the desk of our hotel that the best way to take in the historic sites of Hue, the ancient pagodas, tombs and Imperial City of...More

Thank ryan m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 May 2017

Poor and dishonest. Avoid this company if you want value for money and Don't trust what they advertise. Whilst staying in Hue we compared tour prices and were advised by the travel desk on how to book our transport from phong nha to ha long...More

Thank Gen T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 December 2016 via mobile

I have to booked the city tour 1 day at office they picked me up correct time and the tour so good.Called The Travel Desk at here all of them so friendly and they let me know clearly infomation with good prices for all services...More

1  Thank Bình Menly B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2016

I would absolutely recommend to never book with these people. Very rude, Disrespectful and Unhelpful. We booked a bus from hue to cat ba island. The agency and the bus driver told us several times that we were to change buses in ninh binh @...More

1  Thank Yager A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lann331, Owner at The Travel Desk, responded to this reviewResponded 13 January 2017

Hi, i am Lan, the person you met at the travel desk. I am sorry to hear that you had bad experience with the bus services and i can not tell you how sad it makes me feel. The travel is organized by me but...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nearby
Nearby HotelsSee all 134 hotels in Thua Thien - Hue Province
Rosaleen Boutique Hotel
414 reviews
.04 km away
New Star Hotel
183 reviews
.05 km away
ORCHID HOTEL
2 544 reviews
.06 km away
Hong Thien Hotel 1
772 reviews
.07 km away
Nearby Restaurants
Madam Thu Restaurant
692 reviews
.03 km away
Elegant Restaurant
1 193 reviews
.06 km away
Shiva Shakti Indian Restaurant
218 reviews
.08 km away
L'aubergine Restaurant
192 reviews
.10 km away
Nearby Attractions
Hue Walking Streets
22 reviews
.01 km away
Hue Friendly Cars
166 reviews
.09 km away
Adventure Motorbike Tours
76 reviews
.10 km away
Questions & Answers
Get quick answers from The Travel Desk staff and past visitors.
Note: your question will be posted publicly on the Questions & Answers page.
Posting guidelines
Submit