Ginkgo Petite Spa at The Andros Hotel

Ginkgo Petite Spa at The Andros Hotel, Claremont: Address, Phone Number, Ginkgo Petite Spa at The Andros Hotel Reviews: 4.5/5

Ginkgo Petite Spa at The Andros Hotel

Ginkgo Petite Spa at The Andros Hotel
4.5
About
Ginkgo Petite Spa at The Andros is situated in the beautiful gardens of the 5-star Deluxe Boutique Hotel in Upper-Claremont. This little jewel is a well-appointed 3-roomed sanctuary that specialises in anti-stress massage treatments like the Ginkgo “Elixir”© Signature Massage and Ginkgo “Ataraxia”© Massage.
Suggested duration
1-2 hours
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4.5
51 reviews
Excellent
38
Very good
9
Average
0
Poor
2
Terrible
2

Travelmad74
Bellville, South Africa1 contribution
Dec 2021
We went for a couples massage at Gingko Spa between Christmas and New Year and it was a five star experience from beginning to end. We were greeted warmly and showed around. We arrived early so we could avail of the sauna before hand which was definitely adds a deeper level of relaxation. We were given luxurious robes & slippers and had full privacy to use the spa, after which we were treated to rejuvenating full body massage. We had the Gingko Elixir massage. The shea butter massage balm is very moisturising and my skin felt soft and well moisturised for the rest of the day. The facilities are sparkling clean and the décor is tasteful & calming. Highly recommend this treatment!
Written 1 January 2022
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Oct 2020 • Friends
The welcoming was great even though we came late, the ladies were professional, calm,they know what they are doing. Great service
Written 7 November 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

Sandra Pedegana
2 contributions
Sep 2020
The team at Ginkgo Petite spa are always so professional & so good. My daughter & I absolutely LOVED our hot stone massages last month. Just what we needed after matric trial exams!! Thank you ladies.
Written 9 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear SandsPeda, Thank you for your great review. My team and I always appreciate a few good words from happy clients. It was a pleasure being of service to you. Looking forward to your next visit. Kind regards Peter
Written 10 October 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Maryam Saban
1 contribution
Oct 2020 • Solo
For my 1st time visit at Ginkgo Petite Spa today, I found the hot stone massage was absolutely amazing. Zainab, the therapist did a sterling job as it was truly the best massage I've had in a very long time. Perfect pressure and technique, relaxing and exactly what I had needed. Thank you!
Written 7 October 2020
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear MaryamsSpot, Thank you so much for taking the time to write this great review. It means the world to us - the good news is very welcome - nowadays even more so. I have complimented Zainab and the team for their excellent work. Looking forward to your next visit. Kind regards Peter
Written 8 October 2020
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Karen G
Cape Town114 contributions
Sep 2019
My husband and I were each gifted a 40 min massage. The spa was able to accommodate us on the same day and it was heavenly. We both particularly enjoyed the massage product - would buy it by the gallon if I could. Lovely friendly service. We loved our treat.
Written 1 November 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Karen G Thank you for your great review. Glad you enjoyed your time with us. We look forward to being of service to you again real soon.
Written 3 November 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nikos
Dubai, United Arab Emirates6 contributions
Oct 2019
Cynthia was exceptional and made my spa treatment all that much better. Professional service and a job well done. Thank you!
Written 21 October 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Thank you for the great review. It is most appreciated, especially when knowing that you valued our good service.
Written 28 October 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Dee1707
Cape Town, South Africa4 contributions
Aug 2019 • Friends
A friend and I took advantage of the Monday Madness special and we were both disappointed.

No one mans reception during treatments and the gate buzzer rang about 7 hours. Once that stopped, then the phone rang. Not a nice vibe for when you're trying to zone out and enjoy a massage.
Written 17 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Dee1707 We apologize for the disturbance during your treatment. That it happened was due to unfortunate circumstances on our side.
Written 20 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Möller v
Bellville, South Africa1 contribution
Jul 2019
We have been to a few spa's before, but the level of service at Ginkgo's is just on another level.
Definitely worth every single penny.
Written 7 August 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.
Dear Navigator, Thank you for the good review, we appreciate your recommendation. But more importantly, you were more than happy with our services at our Ginkgo Petite Spa!
Written 8 August 2019
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Nicole Trautman
2 contributions
May 2019 • Solo
My prenatal massage was honestly the best full body massage I’ve ever experienced! Left feeling completely relaxed and pampered. Friendly and professional staff too.
Written 8 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

TammyBostonUSA
Boston, MA3 contributions
Apr 2019 • Solo
The lady at the front desk was not friendly at all.
The room for the massage is really tight with no space to move. I heard the phone ringing all the time at the reception.

The massage was very routined but she didn’t pick up on any of my areas I had asked her to focus on - she basically just rubbed oil on me.

Also it was supposed to be an hour massage, but she was 10 mins late and then finished early too?

Very disappointing massage.
Written 6 May 2019
This review is the subjective opinion of a Tripadvisor member and not of TripAdvisor LLC.

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