Thank you, we always value feedback – good or bad. This helps us to constantly improve our offering to our guests. We are sorry that you had a disappointing experience. Game viewing is different with every visit. This can quite often be a simple matter of being at the right place and at the right time. This is a free-roaming reserve and our animals are always on the move especially during this time of the year. A visitor could have an exciting sighting of an Elephant and five minutes later this large creature can disappear into the bush. We often say that “perhaps we did not spot any of the Big 5, but more likely one of the Big 5 spotted us”. Placing of salt licks will be investigated as this is contrary to the policy of this reserve. Our picnic sites are no different from those of other Game Reserves where there are no fences. Over weekends we station a site supervisor at each of these sites. We note the criticism of our Map. A completely new user-friendly map book will be introduced shortly. We do hope that you will visit our beautiful reserve again and enjoy what we have to offer from a different perspective.