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Virgin Balloon Flights - Bakewell

| Bakewell Showground, Peak District National Park, Bakewell DE45 1AQ, England
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Review Highlights
They are ALWAYS cancelled!!!

I've been trying to book for 18 months now for a gift for my dads 70th, hes 72 soon. We decided... read more

Reviewed today
Jonny B
,
Ripponden, United Kingdom
Up up and away!

Firstly, this is very much a weather dependant activity, you need to be more patient than I am when... read more

Reviewed yesterday
Anthony L
,
Belper, United Kingdom
via mobile
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Overview
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A balloon ride over Bakewell will offer you the perfect panoramic views of the beautiful Peak District. You will be able to follow the paths of the River Derwent and the River Wye which wind their way through the Derbyshire countryside, ensuring the idyllic balloon ride with a superb taster of the Derbyshire scenery.
  • Excellent32%
  • Very good20%
  • Average4%
  • Poor0%
  • Terrible44%
Travellers talk about
“farmers field” (2 reviews)
“pilot” (25 reviews)
LOCATION
| Bakewell Showground, Peak District National Park, Bakewell DE45 1AQ, England
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"farmers field"
in 2 reviews
"an amazing experience"
in 2 reviews
"pilot"
in 25 reviews
"crew"
in 7 reviews
"ballon"
in 5 reviews
"tissington"
in 9 reviews
"safety"
in 4 reviews
"float"
in 3 reviews
"instructions"
in 3 reviews
"airborne"
in 2 reviews
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1 - 10 of 50 reviews

Reviewed today

I've been trying to book for 18 months now for a gift for my dads 70th, hes 72 soon. We decided to book an AM flight numerous times. This would mean getting up at 4:30 am in order for us to commute to the launch...More

Thank Jonny B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Firstly, this is very much a weather dependant activity, you need to be more patient than I am when booking, and expect cancellations. It took us well over two years to get up in the air and we had both lost some interest and excitement...More

Thank Anthony L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 April 2018 via mobile

My best friend and I booked this last year as it was on our bucket list, but now we want to go again!! This was thanks to Graham and Chris who made our experience even more memorable, they are great fun and make you feel...More

Thank Zoe W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 16 April 2018

Hi Zoe This has absolutely made our day to hear, we're thrilled that you had such a wonderful time on your Bakewell balloon ride with pilot Graham and his crew. Thank you for taking the time to leave us such lovely feedback and we look...More

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Reviewed 20 March 2018

DO NOT BOOK! we booked over a year ago, flights are always cancelled but the buyer is only informed a few hours before, wasted money, annual leave, time and effort, and Virgin will never give you a refund, they make that clear, Virgin experience abdicate...More

1  Thank loismorrisstar
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018

I bought two vouchers for a balloon ride for a birthday present, logged on to book only to find all fights are booked during the dates that I can go. Being a teacher, going during term time is out of the question. They tell you...More

Thank Anne T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 19 February 2018

Hello Anne We're very sorry to hear that you are struggling to book a date to fly with us. We regularly release new dates each week during our flying season, which runs March to October, roughly six-to-eight weeks in advance. Then from October and over...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 12 February 2018

We are now embarking on our third year of trying to fly. This was a birthday present in July 2015! Have lost count of the number of times we have had flight cancelled. Waiting up late at night to be its cancelled yet again A...More

2  Thank Teresa S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 December 2017 via mobile

I would urge everyone to take their business elsewhere. Virgin Hot Air Balloon Flights customer services are rude, aggressive, and unprofessional.More

Thank Mauvell1668
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 19 December 2017

Hello Mauvell1668 We're sorry to hear that you are unhappy with our service, as that's the last thing we want our customers to feel. Please could you get in touch at customerservice@virginballoonflights.co.uk, so that one of our supervisors can take a look at your concerns...More

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Reviewed 8 November 2017

a fairly non eventful flight as there was little or no wind ! we hung around over a farm for probably fifteen minutes ,eventually the pilot increased the lift and we did manage to clear a hill and float to a landing spot.I would not...More

Review collected in partnership with this attraction
Thank ken j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 August 2017

Eventually went on our ballon flight on Sunday 13th August after about 10 bookings over 18 months. Me and my brother went from Uttoxeter race course and headed easterly direction. Was so calm almost not enough wind to move us had to to about 4000...More

1  Thank davestretton
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 16 August 2017

Hello Dave We're so pleased you found your balloon ride was worth the wait and that you had such a wonderful time when you did go up, up and away. Graham is indeed a fantastic pilot and we'll make sure to pass on your kind...More

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Reviewed 27 July 2017

I received 2 balloon vouchers for my brother and I from our mother for a 40th birthday gift in 2015. 2 years later and we've still NOT had this experience. Every time we have booked it has been cancelled due to weather (I've lost count...More

1  Thank Stephen S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 31 July 2017

Hi Stephen Sorry to hear that you haven't yet managed to fly with us. We do appreciate the frustration of cancelled flights, as even though we do make it clear to all our customers at the time of purchase that ballooning is a weather dependent...More

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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