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Virgin Balloon Flights - Bakewell

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Review Highlights
Awesome - have patience - it's well worth waiting for!

We had booked a Virgin Balloon flight eight times and on our ninth attempt managed to get up, up... read more

Reviewed 3 weeks ago
Marion D
,
Nottingham, United Kingdom
14 failed attempts to fly

Four years ago members of our family clubbed together to buy this as a 50th birthday treat for my... read more

Reviewed 4 weeks ago
MerseysideRose
,
merseyside
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Traveller Overview
  • Excellent35%
  • Very good15%
  • Average3%
  • Poor0%
  • Terrible47%
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About
A balloon ride over Bakewell will offer you the perfect panoramic views of the beautiful Peak District. You will be able to follow the paths of the River Derwent and the River Wye which wind their way through the Derbyshire countryside, ensuring the...more
Contact
| Bakewell Showground, Peak District National Park, Bakewell DE45 1AQ, England
Website
+44 844 576 7532
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1 - 10 of 60 reviews
Reviewed 3 weeks ago

We had booked a Virgin Balloon flight eight times and on our ninth attempt managed to get up, up and away from Belton Woods in Grantham. It had taken almost two years to take the flight, it had been very frustrating at times (giving up...More

Thank Marion D
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 2 weeks ago

Hi Marion, Thank you for your feedback. We are so happy you had a wonderful time flying with us! We agree that weather cancellations are very frustrating, we would love to be able to control the weather! But unfortunately they do happen as it is...More

Reviewed 4 weeks ago

Four years ago members of our family clubbed together to buy this as a 50th birthday treat for my husband - he is now 54 and we still have yet to fly. The latest failed attempt (our 14th) was yesterday from Shrewsbury. The pilots message...More

Thank MerseysideRose
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 2 weeks ago

Good morning, Thank you for your feedback. I'm sorry to hear you've had multiple weather cancellations. We do make it clear at the point of purchase that ballooning is a weather dependent activity and that cancellations can and do happen. While I can fully appreciate...More

Reviewed 15 August 2018 via mobile

Received these vouchers as a gift. Unfortunately husband works off shore and our failed attempts at the flight each cancelled at midnight the night before then took us to the voucher expiry. We were then charged extra for an extention (paid over the phone and...More

Thank HeatherR1989
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 2 weeks ago

Good morning Heather, Thank you for your feedback. Ballooning is a weather dependent activity and we do make customers aware of this at the point of purchase. Our vouchers have an initial validity period (of at least 12 months) during bookings can be made. Should...More

Reviewed 3 August 2018 via mobile

Rubbish with a capital R! This was bought as a Christmas present December 2016 . Despite booking the flight several times it still has not taken place. It is cancelled time and again allegedly because of bad weather. Have you seen the weather recently? This...More

2  Thank Dianne K
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 2 weeks ago

Hi Dianne, Thank you for your feedback. I can assure you that our balloon flights are not a scam, it is purely a weather dependent activity and we do make customers aware of this at the point of purchase. While I can fully appreciate your...More

Reviewed 26 July 2018 via mobile

It took nearly two years to actually do this due to weather cancellations so my advise would be if you receive a voucher as a gift book it as soon as you can. The trip was amazing and the pilot graham Durrell pointed out all...More

Thank AngHam1961
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 2 weeks ago

Good morning, Thank you for your feedback. So glad you had a wonderful flight with us! Yes, we would always recommend booking your vouchers as soon as you are able to as we normally book around 6-8 weeks in advance. Kind regards, The Virgin Balloon...More

Reviewed 20 July 2018

I originally bought this voucher to the value of £217.00 for my friends 40th birthday in July 2015. Still attempting to carry out this flight, every flight we have tried for, up and down the country, sometimes staying overnight for early morning flights have had...More

Thank sueP3340JH
VirginBalloonFlights, Public Relations Manager at Virgin Balloon Flights - Bakewell, responded to this reviewResponded 2 weeks ago

Hi Sue, Thank you for your feedback and apologies for the delay in replying to you. Ballooning is a weather dependent activity and we do make customers aware of this at the point of purchase. Our vouchers have an initial validity period (of at least...More

Reviewed 19 July 2018 via mobile

Thanks to our little family we had a fantastic time. Had to wait for the weather to be right but worth it. Thank you Graham Dorrell for a great landing had worse on a plane. Another thing off our tick list. We went from Tissington...More

Thank Ann W
Reviewed 12 July 2018 via mobile

We flew from the Hall with Rebecca as our Captain and the most wonderful flight and crazy landing. Thanks to Arthur the farmer who was lovely as we landed in his field. Well worth a trip something that you cannot put in words we loved...More

Thank Tony D
Reviewed 3 July 2018

In all honesty, this booking is really grinding my gears. I had initially booked this for my girlfriends birthday in September 2016. Almost two years and 10-15 odd cancelled flights later, we're still yet to do this! Honestly, it's a joke! I don't understand what...More

Thank 257user1001
Reviewed 17 June 2018 via mobile

Cancelled 7 times over 3 years, they then said my voucher had run out. No refund allowed. Left £200 short for 3 years of dissapointment. Avoid this company. I complained to ombidsmon, in short they are allowed to get away with it. Read other reviews...More

Thank jkevans1
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