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The Spa at Billesley Manor Hotel

| Billesley, Alcester B49 5JG, England
+44 1789 767100
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Review Highlights
Absolutely awful. Rude staff, and all spa treatment bookings cancelled due to their booking error.

We booked a spa weekend which included two treatments each. When we arrived at the spa we were... read more

Reviewed 2 weeks ago
Lyndsey E
via mobile
Spa day

Booked a spa day with lunch and 2 treatments for myself and two friends. The hotel itself is in... read more

Reviewed 4 weeks ago
natcoe1
,
Midlands, UK
via mobile
Read all 85 reviews
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Traveller Overview
  • Excellent23%
  • Very good23%
  • Average27%
  • Poor10%
  • Terrible17%
Travellers talk about
About
Minutes from Stratford-upon-Avon, this 16th Century Elizabethan Manor House Hotel is the perfect base to explore Shakespeare Country.
Contact
| Billesley, Alcester B49 5JG, England
Website
+44 1789 767100
Write a ReviewReviews (85)
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All reviews
"steam room and sauna"
in 4 reviews
"nice sauna"
in 2 reviews
"changing rooms were clean"
in 2 reviews
"excellent treatment"
in 2 reviews
"leisure facilities"
in 2 reviews
"included lunch"
in 2 reviews
"aromatherapy massage"
in 2 reviews
"lovely hotel"
in 2 reviews
"welcoming staff"
in 2 reviews
"my mum"
in 4 reviews
"value for money"
in 5 reviews
"therapist"
in 11 reviews
"bathrobes"
in 2 reviews
"costumes"
in 3 reviews
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1 - 10 of 84 reviews

Reviewed 2 weeks ago via mobile

We booked a spa weekend which included two treatments each. When we arrived at the spa we were informed that they had incorrectly booked our treatments in for the day prior and that there was now no availability to book us in for that day....More

Thank Lyndsey E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 weeks ago via mobile

Booked a spa day with lunch and 2 treatments for myself and two friends. The hotel itself is in beautiful grounds and feels very grand but I have to agree with previous reviewers who commented on the shabbiness of the changing rooms. They look old...More

Thank natcoe1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 April 2018 via mobile

I gifted my wife mum-to-be pamper spa day package and I have also took a day package including back neck and shoulders 25mins treatment. We went on a weekday, so the pool was very quiet and we had our space. The hotel was beautiful and...More

Thank Surya P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 5 April 2018

My daughter and I visited yesterday for our spa day, was very impressed, staff were all very friendly and helpful. Hotel is stunning and lovely location, Spa reception very pleasant and gentleman on reception very calm and helpful, we filled out our forms and chose...More

1  Thank Sarah M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 March 2018

Even though our treatments were good and the therapist pleasant. Our lunch was poor the bread was stale the choices were limited. The showers were of a poor standard there clearly needs refurbishment in this area.

1  Thank David m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 February 2018

Disappointed as we could not book our treatments for any longer than 30 mins as staff and bookings and as a couple would have liked to go in together, we previously have had treatments in the same room, more comfortable for us and staff. Not...More

Thank mikehart18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 December 2017

A spa day booked for my birthday treat. We arrived in plenty of time so drank coffee whilst filling out the forms. Then we were given our robes and towels and changed and were taken for treatments. Laura was fantastic...best back massage ever and then...More

Thank FJH99
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 25 November 2017

The overall impression of Billesley is good, the staff are all friendly and helpful there can be a slight down-side in that it appears a bit tired around the edges in places however the problems are being addressed albeit slowly. The overall package is good...More

Thank Roger H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 November 2017 via mobile

As a regular visitor to the Spa, it’s very frustrating to see this situation is not being addressed. Two weeks ago I emailed the General Manager with these photos and despite assurances this would be addressed it remains the same.

Thank markv3scr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 November 2017 via mobile

While my partner went for a meeting I had an amazing massage with Decleor products by an extremely good therapist by the name of Hannah, she worked extremely well on my knotted shoulders on a fabulous heated bed, the oils were wonderful, the spa was...More

Thank Jules5520
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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