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Bellisle House & Spa

15 Isle Road, Coleraine BT51 4JH, Northern Ireland
+44 28 7035 2121
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Disappointing

Really disappointing experience at what has the potential to be a great spa. Really poor customer... read more

Reviewed today
Hmcc88
,
Belfast, United Kingdom
via mobile
First time to visit and highly disappointed!!

Myself and 4 other friends planned a day at Bellisle Spa back in Jan '18. This was to celebrate us... read more

Reviewed yesterday
Kookabura1712
,
Northern Ireland, United Kingdom
via mobile
Read all 41 reviews
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Traveller Overview
  • Excellent83%
  • Very good4%
  • Average2%
  • Poor4%
  • Terrible7%
Travellers talk about
“hot tub”(10 reviews)
“the owner”(8 reviews)
“short drive”(3 reviews)
About
At Bellisle Spa, we believe in organic and naturally derived products. With that in mind, we searched far and wide for the finest creams, lotions and oils until we finally found award winning product houses to fit our exacting standards. Our...more
Closed Now
Hours Today: 10:00 - 20:00
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Contact
15 Isle Road, Coleraine BT51 4JH, Northern Ireland
Website
+44 28 7035 2121
Write a ReviewReviews (41)
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"hot tub"
in 10 reviews
"the owner"
in 8 reviews
"short drive"
in 3 reviews
"ping pong table"
in 2 reviews
"treatment"
in 12 reviews
"michael"
in 5 reviews
"beds"
in 5 reviews
"relaxation"
in 5 reviews
"booking"
in 4 reviews
"stages"
in 2 reviews
"staff"
in 8 reviews
"shower"
in 2 reviews
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1 - 10 of 41 reviews

Reviewed today via mobile

Really disappointing experience at what has the potential to be a great spa. Really poor customer service, and communication between staff and clients has left us feeling very dissatisfied and ripped off!!! A group of us booked the outdoor hot tub, a treatment and afternoon...More

Thank Hmcc88
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed yesterday via mobile

Myself and 4 other friends planned a day at Bellisle Spa back in Jan '18. This was to celebrate us all turning 30!!!! We don't get to see each other as much as we would like as we all live in the four corners of...More

2  Thank Kookabura1712
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2018 via mobile

Very disappointing. Never made it to the spa due to unforeseen circumstances and had to cancel my booking 4 hours after the booking was made. I was assured at the time of booking there was a 24hr cancellation policy so I cancelled via the link...More

Thank Jill W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
See more reviews
Reviewed 27 December 2017 via mobile

Absolutely appalling customer service! Reception have no clue of spa policies! Would never recommend or return!

Thank Stephjones7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2017 via mobile

Nice building and the package of gown, relaxations areas etc are nice but I found it very noisy. chairs can be heard dragging across stone floors- irritated the heck out of me. Doors clang, relaxation area is too busy, maybe needs partitions/ lower light

1  Thank 190jendni
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 August 2017

The house was very spacious. very private with nice gardens and lawns. We utilized the hot tub, and ping pong table extensively. The location was excellent, as we were just a short drive away from the locations of our interest - Port Stewart, Port Rush,...More

1  Thank holiday32011
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 June 2017 via mobile

Beautiful spa located in lovely surroundings. The staff were very helpful and made my afternoon very relaxing. My treatment room was a haven and treatment very professional. Can't wait to return again and excited to use the outdoor thermal area which looked fantastic.

Thank Catherine M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 May 2017

when arrived asked to fill in form asking about health and medcines. paid fee. then where shown to changing room. There were four of us shown into a medium sized changing room. one shower cubile. locked lockers with all needed. was not private. other clients...More

Thank edel1999
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 March 2017

I stayed in the house for a long weekend for my hen do. The spa was fantastic and the staff in the spa were so professional and made the whole experience very special!! However, the owner did barge in during the pre-treatment part of the...More

2  Thank keendiner14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 January 2017

Spa is of exceptionally high standard and the staff are a delight, welcoming at all stages - booking through to treament. Coleraine's little hidden gem.

1  Thank D J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Questions & Answers
Emma C
26 July 2017|
Answer
Response from Julie C |
no there isn't
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