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Portrush Visitor Information Centre

Review Highlights
Folks were VERY Helpful

We got to our Air BnB only to find that the key had not been left. Our cell phones were protesting... read more

Reviewed 5 weeks ago
Marguerite a
,
Ohio
Very helpful, lots of good information

We went to just get some information on Portrush and advice on transportation to the Causeway. The... read more

Reviewed 14 October 2018
Rzcruzes
,
Atlanta GA USA
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Traveller Overview
  • Excellent63%
  • Very good10%
  • Average15%
  • Poor5%
  • Terrible7%
Travellers talk about
“the bus”(2 reviews)
“leaflet”(3 reviews)
About
Visitor Information Centre providing free tourist information for local residents and visitors to the area. Explore the Causeway Coast and Glens and Northern Ireland, we offer a selection of printed guides to include visitor attractions...more
Contact
2 Kerr Street | Portrush Town Hall, Portrush BT56 8DG, Northern Ireland
+44 28 7082 3333
Call
Reviews (40)
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1 - 10 of 35 reviews
Reviewed 5 weeks ago

We got to our Air BnB only to find that the key had not been left. Our cell phones were protesting being in Northern Ireland and we found we could nto call the landlord. We went to he Visitor's center and they helped us do...More

Thank Marguerite a
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Thank-you for taking the time to review Portrush Visitor Information Centre. I am glad to hear that our staff were able to ensure you enjoyed your time spent in the area. I will certainly pass along your kind comments to them.

Reviewed 14 October 2018

We went to just get some information on Portrush and advice on transportation to the Causeway. The lady was very helpful and gave us lots of info and offered a number of brochures etc. for us to look over for things of interest in the...More

Thank Rzcruzes
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 5 weeks ago

Thank-you for taking the time to review Portrush Visitor Information Centre. I am glad to hear Jan was able to assist you with your visit to the area, I will be sure to pass along your kind comments to her.

Reviewed 14 October 2018

As a local business owner, I can't praise the Visitor Information Centre highly enough. The staff and team are next to none and extremely helpful. I would like to put a special thanks out in particular to 'Jan' who goes above and beyond every time...More

Thank gail s
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 4 weeks ago

Thank-you for your taking the time to review Portrush Visitor Information Centre Frank, I am glad to hear that you send your visitors to the Visitor Information Centre and that my staff are able to help ensure they enjoy their time in the area. I...More

Reviewed 22 September 2018

This is the first place I visit when I go on holiday and this is one of the most helpful ones I have been in. They gave me so much information about where we wanted to visit, We called in on our last day and...More

Thank pauline4546
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 24 September 2018

Thank-you for taking the time to review Portrush Visitor Information Centre and for your kind comments about the staff. I am glad to hear they were able to assist you and I will certainly pass along your kind comments to them.

Reviewed 3 September 2018

Popped in but not that much info, lots of info on Belfast & Dundonald Ice Bowl, which is handy as it's miles away!!! Guy behind the counter was too busy on his phone and computer to bother, when he did give directions he just stood...More

Thank 600Mark
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 4 September 2018

Thank-you for taking the time to review Portrush Visitor Information Centre. I am very sorry to hear you did not have the experience I would expect from our Visitor Servicing Team member in Portrush. I am surprised to hear you could not source the literature...More

Reviewed 10 August 2018

I Deirdre from The Oregon B&B spoke with Jan today looking for literature for tourists. She is always so polite and helpful. She made sure I had all the update information leaflets that would be helpful to all my guests so they have the best...More

Thank Deirdre M
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 14 August 2018

Thank-you for taking the time to review Portrush Visitor Information Centre Deirdre. I am glad to hear that as a local business you value the Visitor Information Centre as a resource. I will certainly pass along your kind comments to Jan.

Reviewed 13 July 2018 via mobile

Dirty filthy place - stopped to feed 2 babiez - felt like a health risk - CAUSEWAY COAST AND GLENS BC PLEASE CLEAN THIS AREA !!! Photo is the best place !!@

Thank Dan G
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 16 July 2018

We are very sorry to hear your experience of Portrush Ampitheatre was not what it should have been and have passed along your feedback to the relevant department within Council.

Reviewed 3 July 2018

Popped in to find out what we could do in and around Portrush over a 5 day period traveling by public transport. Met Jan who was so friendly and knowlegdeable . chatting to her for ages. Local knowledge great and came away with a range...More

Thank cumba68
Caroline C, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 4 July 2018

Thank- you for taking the time to review Portrush Visitor Information Centre. I am pleased to hear you found the service and brochures provided useful and I will pass along your kind comments to Jan. Siobhan S (Assistant Visitor Servicing Officer)

Reviewed 10 January 2018

My sister-in-law and I visited the center to get maps and information about the north shore of Ireland. We were treated in a friendly way and the information help us greatly.More

1  Thank Donna H
CarolineCareyVICs, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 15 January 2018

Thank-you for taking the time to review Portrush Visitor Information Centre. I am glad my staff were able to assist you and that you found the information helpful. Please do not hesitate to contact us again if we can be of any help on a...More

Reviewed 3 December 2017

We arrived in mid-November and the Centre is closed "for the season". There is no reason that Portrush with its easy access to Derry and Belfast could not be a year-round destination. However, it never will be if the tourist service providers of the area...More

1  Thank fritzik
CarolineCareyVICs, Manager at Portrush Visitor Information Centre, responded to this reviewResponded 15 January 2018

Firstly can I apologise for my late response, I understand my last reply was not published as I had included links to websites. I have forwarded your comments to my line Manager. I am sorry that Portrush Information Centre was not open when you travelled...More

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Questions & Answers
Ask a question
sheilahanna2018
3 January 2018|
AnswerShow all 3 answers
Response from Caroline C | Property representative |
Thank-you for your interest in the area. I will refer your query to Coleraine Visitor Information Centre as Portrush is closed at the moment. Their email is colearinevic@causewaycoastandglens.gov.uk if you would like them to... More
0
Votes
Jilly1975
14 July 2017|
Answer
Response from Caroline C | Property representative |
Dear Jilly, Sorry to hear of your experience, I will certainly pass along your comments to the relevant department. If you would like to log an official complaint to receive a formal response please email us at... More
0
Votes