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Tourist Information Desk - CDG Terminal 2E

avenue Charles de Gaulle | Terminal 2E, Arrivals level. Gate 11., 95700 Roissy-en-France, France
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Review Highlights
Slow but helpful

This office can book many but not all the nearby hotels - best to do your own research. Then... read more

Reviewed 16 April 2018
Leighmorgan_au
,
Le Vigan, France
Welcome to Pariz

There was only one person at the counter, she seemed to only know to what was connected to the... read more

Reviewed 2 April 2018
Mino779
,
Montreal, Canada
Read all 136 reviews
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Overview
  • Excellent35%
  • Very good45%
  • Average11%
  • Poor3%
  • Terrible6%
Travellers talk about
“one person” (2 reviews)
“the bus” (3 reviews)
“directions” (7 reviews)
Open Now
Hours
Hours Today: 07:15 - 20:45
LOCATION
avenue Charles de Gaulle | Terminal 2E, Arrivals level. Gate 11., 95700 Roissy-en-France, France
CONTACT
Website
Write a ReviewReviews (136)
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"one person"
in 2 reviews
"the bus"
in 3 reviews
"directions"
in 7 reviews
"english"
in 8 reviews
"tickets"
in 7 reviews
"questions"
in 6 reviews
"advice"
in 5 reviews
"travel"
in 6 reviews
"desk"
in 7 reviews
"airport"
in 15 reviews
"connection"
in 3 reviews
"hotel"
in 6 reviews
"smile"
in 2 reviews
"counter"
in 3 reviews
"french"
in 4 reviews
"lady"
in 2 reviews
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1 - 10 of 65 reviews

Reviewed 16 April 2018

This office can book many but not all the nearby hotels - best to do your own research. Then perhaps get them to book for you. The shuttle busses leave from the top floor at the "Sheriton" end of Terminal 2

1  Thank Leighmorgan_au
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 April 2018

There was only one person at the counter, she seemed to only know to what was connected to the airport no more! Then decided to make more efforts by providing a train map and more approximate info; I'm satisfied with the final result that's all...More

Thank Mino779
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 March 2018

We bought our RER tickets, the Hop-on-Hop-Off bus tickets and Versailles tickets here. Worth checking out as they offer discounts for multiple purchases

1  Thank RuthlessBunny
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 22 March 2018

I missed my flight connection and had to spend the night at a CDG hotel, the TI desk helped me to locate the hotel shuttle bus.

Thank FroidConfortFerme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 February 2018

Four stops here during my travels have taught me to expect terse, semi-accurate directions from board agents.

Thank davidcF1433CA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 30 December 2017 via mobile

Never ending lines from 9.30 am on Dec 28,wanted to get information but had to give up after waiting in line for over 30 minutes.Don’t bother,if you use CDG you are basically on your own.

Thank _jbzotti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 November 2017

I couldn't find my way out of CDG, at least not easily. The airport obviously had a redesign, and the redesigned passenger flow requires people to walk, counter-intuitively, pretty far in one direction before exiting, and going back the other direction. I got some help...More

Thank PLAfromMichigan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 November 2017

Thanks to the guys at the desk on the 22nd Oct we manage to get to Disney Land Paris ontime as we already missed our train thanks to flight delay. Service was good, quick and friendly.

Thank SinPin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2017

Needed some directions and advice and was given very good and precise information that helped me plan my stay

Thank Vivek666
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2017

For some reason our cell phone didn't work, so we turned to the tourist desk to help us contact our ride. They were extremely helpful, even though they were very busy.

Thank Brian E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Ask a question
Questions & Answers
Ann H
11 October 2016|
Answer
Response from Garcia2711 | Reviewed this property |
Yes. The website says this: "In each terminal, in the public area, Paris Aéroport staff is standing by to provide information and guides, maps of the airport, tourist information, etc. " Have a great trip!
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